TROUBLESHOOTING
SYMPTOM
Heater will not turn on
Heater turns on, but then cycles on
and off
No gas
Low ceramic tile surface temperature
Gas odour
Burning of gas/air mixture inside
burner casting (flashback)
Control assembly is overheating
Carbon formation on ceramic tile
surface of burner
POSSIBLE CAUSE
1.
No power
2.
No gas
3.
Control module in Lock-out mode
1.
Insufficient flame on ionisation rod
2.
Drafty conditions
3.
Insufficient earth connection between
heater and control box
1.
Air in gas line
2.
Manual shut-off valve closed
3.
Regulator sticking
4.
Regulator reversed
1.
Low manifold gas pressure
2.
Low gas inlet pressure
3.
Orifice partially blocked with foreign
matter
4.
Combustion by-products not
adequately ventilated
5.
Manifold misaligned from excessive
torque applied on pipe at installation
6.
Gas supply piping too small
7.
Foreign matter in venturi tube
1.
Loose pipe connection
2.
Defective regulator
3.
Defective manual shut-off valve
4.
Defective gas control valve
5.
Loose flexible hose
1.
Separation of ceramic tiles
2.
Ceramic tile(s) cracked
3.
Heater mounted at incorrect angle
4.
Excessive drafts
1.
Heater not mounted correctly
1.
Misaligned orifice
2.
Obstruction in venturi tube
3.
Low gas pressure
4.
Wrong gas supplied to heater
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CORRECTIVE ACTION
1.
Have authorized electrician check
power supply
2.
Have authorized gas fitter check
gas supply
3.
See page 17. Reset Honeywell
Lock-out
1.
•
Check and set gas pressure
•
Check and clear obstruction to
burner venturi and injectors
2.
Discontinue use in high winds
3.
Replace wiring harness and clean
connections to ensure good earth
1.
Purge line
2.
Open valve
3.
Replace regulator
4.
Remove and install properly
1.
Ensure pressure setting are as per
table 1 on pages 5
2.
Clean orifice
3.
Provide adequate ventilation of
by-products
4.
Replace manifold
5.
Increase gas pressure or replace
piping
6.
Remove with bottle brush
1.
Check all connections with soap
solution and tighten where
necessary
2.
Replace regulator
3.
Replace manual shut-off valve
4.
Replace gas control valve
5.
Tighten flexible hose
1.
Replace burner assembly
2.
Replace burner assembly
3.
Check angle of heater. See heater
nameplate.
4.
Shield or relocate heater.
1.
Mount wall bracket / control
housing against a vertical flat
surface, following the instructions
outlined in the installation section
of this manual. Always use
supplied parts to mount heater.
1.
Consult sales agent or factory
2.
Clean with bottle brush
3.
Provide required pressure
4.
Check label for type of gas
required
23
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