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User Guide
User Guide
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on Windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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   Related Manuals for Samsung ProXpress C306x series

   Summary of Contents for Samsung ProXpress C306x series

  • Page 1

    User Guide User Guide BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on Windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.

  • Page 2: Table Of Contents

    BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by model Available supplies Useful to know Available accessories About this user guide Available maintenance parts Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Turning on the machine Replacing the toner cartridge Installing the driver locally...

  • Page 3

    BASIC 5. Appendix Specifications Regulatory information Copyright...

  • Page 4: Table Of Contents

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user guide • Safety information • Machine overview • Control panel overview •...

  • Page 5: Key Benefits

    • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 261). • You can print on the go from your smartphone or computer using Samsung • To save paper, you can print on both sides of the paper (double-sided Cloud Print apps (see "Samsung Cloud Print"...

  • Page 6

    Windows. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Wide range of functionality and application support •...

  • Page 7: Features By Model

    The printer driver includes a user interface that is optimized for touchscreens. To use this ● ● ● PS printer driver UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 306). ● ● ●...

  • Page 8

    Network Interface (RADF) 802.11b/g/n wireless a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. ○ ○...

  • Page 9: Useful To Know

    • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 87). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 59). • Visit www.samsung.com/supplies. Select your country/region •...

  • Page 10: About This User Guide

    About this user guide This user guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.

  • Page 11: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

  • Page 12

    Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.

  • Page 13

    Safety information Do not block or push objects into the ventilation opening. Place the machine in the environment where it meets the operating temperature and humidity specification. This could result in elevated component temperatures which can cause damage or fire. Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing Use of controls or adjustments or performance of procedures other...

  • Page 14

    Safety information Caution Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Before moving the machine, turn the power off and disconnect all cords.

  • Page 15

    Unplug this product from the wall outlet before cleaning the fire or electric shock. inside of the machine. Do not clean the machine with benzene, • The machine should only be repaired by a Samsung service paint thinner or alcohol; do not spray water directly into the technician.

  • Page 16

    Safety information When storing supplies such as toner cartridges, keep them away from children. Toner dust can be dangerous if inhaled or ingested. Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be charged.

  • Page 17: Machine Overview

    Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Thank you for purchasing a Samsung product. MUST READ PREPARING INSTALLATION GUIDE Samsung Multifunction Xpress c267xFX series INSTALLING THE TONER CARTRIDGE...

  • Page 18

    Machine overview Front view Automatic Document Feeder (ADF) USB memory port cover Automatic Document Feeder (ADF) • This illustration may differ from your machine depending on your model. Output tray width guide There are various types of machine. • Some features and optional goods may not be available depending on Automatic Document Feeder (ADF) Output support tray model or country (see "Features by model"...

  • Page 19

    Machine overview C306xFR series/ C306xFW series Reversing Automatic Document Output tray Feeder (RADF) Reversing Automatic Document Output support tray Feeder (RADF) width guide 14 13 Reversing Automatic Document Front cover handle Feeder (RADF) input tray Reversing Automatic Document Scanner lid Feeder (RADF) output tray Control panel 17 Scanner glass...

  • Page 20

    Machine overview Waste toner container Rear view Rear cover Rear cover handle • This illustration may differ from your machine depending on your model. Power receptacle There are various types of machine. USB memory port • Some features and optional goods may not be available depending on model or country (see "Features by model"...

  • Page 21: Control Panel Overview

    Control panel overview Confirms the selection on the screen. • This control panel may differ from your machine depending on its model. Dials a number or enters alphanumeric characters Numeric keypad There are various types of control panels. (see "Understanding keypad" on page 253). •...

  • Page 22

    Control panel overview Turns the power on or off, or wakes up the machine from Power/ C306xFR series / C306xFW series the power save mode. If you need to turn the machine off, Wakeup press this button for more than three seconds. Starts a job in black or color mode.

  • Page 23: Turning On The Machine

    Turning on the machine Power is turned on automatically. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). You can also turn the machine on pressing the (Power/Wakeup) button.

  • Page 24: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer If the installation window does not appear, click Start > All programs > Accessories > Run. using the USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see X:\Setup.exe replacing “X”...

  • Page 25

    > find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.

  • Page 26: Reinstalling The Driver

    Make sure that the machine is connected to your computer and Follow the instructions in the window. powered on. • If you cannot find a Samsung Printer Software tile, uninstall from the From the Start menu, select Programs or All Programs > Samsung desktop screen mode.

  • Page 27: 2. Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...

  • Page 28: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...

  • Page 29

    Menu overview Copy Feature Copy Setup (see "Copy feature" on page 215) (see "Copy Setup" on page 220) Original Size Collation Change Default Original Type Small Original Reduce/Enlarge Layout Original Size Text Hole Punch Duplex Copies Text/Photo Normal Book Center 1->1 Sided Reduce/Enlarge Photo...

  • Page 30

    Print Setup Scan Feature Scan Setup (see "Print" on page 213) (see "Scan" on page 225) (see "Scan" on page 225) USB Feature FTP Feature Samsung Cloud Change Default Orientation Edge Enhancement Original Size Original Size Original Size USB Default...

  • Page 31

    Menu overview System Setup (see "System setup" on page 229) Machine Setup Auto Tray Switch Paper Setup Report Maintenance Date & Time Paper Substitution Paper Size Configuration CLR Empty Msg. Tray Protection Tray 1 Demo Page Date Format Supplies Life Tray Mode Network Configuration Tray 2...

  • Page 32

    Menu overview Job Management PrinterOn Admin Setup Direct USB Network (see "Job manage" on (see "PrinterOn" on (see "Admin setup" (see "Direct USB" on (see "Network setup" on page 239) page 238) page 248) on page 242) page 245) TCP/IP (IPv4) Wi-Fi Direct Active Job Stamp...

  • Page 33

    Menu overview Copy When you press Copy from the display screen, the Copy C306xFR series / C306xFW series screen appears which has several tabs and lots of copying options. Scan When you press Scan from the display screen, the Scan You can set menus easily using the touch screen.

  • Page 34

    Menu overview Copy (see "Copy" on page 215) Basic Copy Custom Copy Edge Erase ID Copy N-Up Copy Book Copy (Option settings) (Option settings) (Option settings) (Option settings) (Option settings) Small Original Darkness Duplex Darkness N-Up Book Copy Hole Punch Color Mode Reduce/Enlarge Color Mode...

  • Page 35

    Menu overview Scan (see "Scan" on page 225) Samsung Cloud Local PC Network PC Email Destination Destination Destination Destination (Option settings) (Option settings) (Option settings) (Option settings) (Option settings) Original Size Original Size Original Size Original Size Original Size Original Type...

  • Page 36

    Menu overview Scan (see "Scan" on page 225) Custom Email Shared Folder From Destination Destination (Option settings) (Option settings) (Option settings) Original Size Original Size Original Size Original Type Original Type Subject Original Type Resolution Resolution (Option settings) Resolution Color Mode Color Mode Original Size Color Mode...

  • Page 37

    Menu overview Fax (see "Fax" on page 221) Memory Send On Hook Dial Delayed Send Speed Dial Send Group Dial Send Redial Start Time (Option settings) (Option settings) (Option settings) (Option settings) (Option settings) (Option settings) Darkness Darkness Darkness Darkness Darkness Darkness Resolution...

  • Page 38

    Menu overview Setup (see "System setup" on page 229) Machine Setup Address Book PCL Font Redial Term Network Setup Default Setting Individual PS Font Redial Times TCP/IP (IPv4) Copy Default TCP/IP (IPv6) Group Address Book Fax Confirmation Ethernet Scan Default Print Fax Setup Image TCR...

  • Page 39

    Menu overview Setup (see "System setup" on page 229) Protocol Management Print Setup Initial Setup Job Timeout Stacking Mode Change Admin. Password Orientation Machine ID & Fax Held Job Timeout Humidity Number Firmware Duplex Altitude Quiet Mode Network Configuration Upgrade Date &...

  • Page 40

    This is used only available when PrinterOn is enabled. The sub menus that appear in this menu may differ based on whether or not the machine is connected to the PrinterOn server. c. If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings >...

  • Page 41: Machine's Basic Settings

    Date & Time: When you set the time and date, they are used in delay fax and delay print. They are printed on reports. If, however, they are You can set the machine’s settings from Samsung Easy Printer Manager not correct, you need to change it to the correct time.

  • Page 42: Media And Tray

    Always use print media that meet the guidelines for use with your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s Guidelines for select the print media warranty or service agreements.

  • Page 43

    Media and tray Tray overview For Legal-sized paper Push button as shown and pull out the tray. To change the size, you need to adjust the paper guides. 1 Tray extend lever 2 Paper length guide 3 Paper width guide If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

  • Page 44

    Media and tray Squeeze and the paper width guide and paper length lever to locate Loading paper in the tray them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 43). Illustrations on this user’s guide may differ from your machine depending on its options or models.

  • Page 45

    Media and tray After inserting paper into the tray, squeeze the paper width guides and • Do not push the paper width guide too far causing the media to warp. paper length guide. • If you do not adjust the paper width guide, it may cause paper jams. •...

  • Page 46

    Media and tray Insert the tray back into the machine. Multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 132). Tips on using the multi-purpose tray •...

  • Page 47

    Media and tray Press the push-release of multi-purpose tray and it down to open. Load the paper. 2. Menu Overview and Basic Setup...

  • Page 48

    The paper setting in the machine and driver should match to print without a paper mismatch error. • You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager >...

  • Page 49

    Media and tray Envelope • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 132). Printing successfully on envelopes depends upon the quality of the envelopes. • Illustrations on this user’s guide may differ from your machine depending on its options or models.

  • Page 50

    Media and tray • Do not use envelopes with clasps, snaps, windows, coated lining, self- Labels adhesive seals, or other synthetic materials. To avoid damaging the machine, use only labels designed for use in laser printers. • Do not use damaged or poorly made envelopes. •...

  • Page 51

    Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. •...

  • Page 52

    The paper setting in the machine and driver should match to print without a paper mismatch error. • You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager >...

  • Page 53

    Media and tray Using the output support Preparing originals • Do not load paper smaller or larger than custom size. The surface of the output tray may become hot if you print a large number Scan glass: X : 216 mm ( 8.50 inches), Y: 297 mm (11.69 inches) of pages at once.

  • Page 54

    Media and tray Lift and open the scanner lid. Loading originals You can use the scanner glass or the document feeder (ADF or RADF) to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide may differ from your machine depending on its options or models.

  • Page 55

    Media and tray Place the original face down on the scanner glass. Align it with the • Be careful not to break the scanner glass. You may get hurt. registration guide at the top left corner of the glass. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

  • Page 56

    Media and tray Load the original face up into the document feeder input tray. Make sure Adjust the document feeder width guides to the paper size. that the bottom of the original stack matches the paper size marked on the document input tray. Dust on the document feeder glass may cause black lines on the printout.

  • Page 57: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 261). Printing If you are a Mac, Linux or UNIX operating systems user, refer to the Advanced Guide.

  • Page 58

    Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...

  • Page 59

    • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 312). • The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung...

  • Page 60

    The Favorites option, which is visible on each preferences tab except for the Favorites and Samsung tab, allows you to save the current preferences for To delete saved settings, select it in the Favorites tab and click Delete.

  • Page 61

    SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On The Eco function cuts toner consumption and paper usage. The Eco function force message appears.

  • Page 62

    Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator.

  • Page 63

    Basic printing Printing secure documents from the control panel Secure printing Select (Menu) > Job Management > Secured Job on the control panel. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...

  • Page 64: Basic Copying

    Basic copying • For special printing features, refer to the Advanced Guide (see "Copy" on page If you need to cancel the copying job during the operation, press the 215). ( Stop/Clear or Stop ) button and the copying will stop. •...

  • Page 65

    Basic copying Darkness Original Type If you have an original containing faint marking and dark images, you can adjust The original setting is used to improve the copy quality by selecting the the brightness to make a copy that is easier to read. document for the current copy job.

  • Page 66

    Basic copying Reduced or enlarged copy To scale the copy by directly entering the scale rate Select (Menu) > Copy Feature > Reduce/Enlarge> Custom on the You can reduce or enlarge the size of a copied image from 25% to 400% from the control panel.

  • Page 67

    Basic copying Place the front side of an original facing down on the scanner glass ID card copying where arrows indicate as shown. Then, close the scanner lid. Your machine can print 2-sided originals on one sheet. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.

  • Page 68

    Basic copying Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Press the (Start) button. Your machine begins scanning the back side. • If you do not press the (Start) button, only the front side will be copied.

  • Page 69: Basic Scanning

    For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > features" on page 277). Advanced Setting > Scan to PC Settings.

  • Page 70: Basic Faxing

    Basic faxing • This function is not supported for C306xND (see "Variety feature" on Preparing to fax page 8). • For special faxing features, see "Fax features" on page 286. Before you send or receive a fax, you need to connect the supplied line cord to •...

  • Page 71

    Press (Start) on the control panel when you hear a high-pitched fax • If you want to send a fax directly from your computer, use Samsung signal from the remote fax machine. Network PC Fax (see "Sending a fax from the computer" on page 287).

  • Page 72

    Basic faxing Select the option you want speed dial numbers or select a group dial Resolution number. The default document settings produce good results when using typical text-based Press Send on the touch screen. originals. However, if you send originals that are of poor quality, or contain photographs, The machine begins sending the fax to the numbers you entered in the you can adjust the resolution to produce a higher quality fax.

  • Page 73

    Basic faxing Darkness You can select the degree of darkness of the original document. The darkness setting is applied to the current fax job. To change the default setting (see "Fax" on page 221). Press (Fax) > select a fax such as Memory Send, On Hook Dial, Delayed Send, or etc.

  • Page 74: Using Usb Memory Device

    Using USB memory device This chapter explains how to use a USB memory device with your machine. You must use only an authorized USB memory device with an A plug connector. About USB memory USB memory devices are available with a variety of memory capacities to give Use only a metal-shielded USB memory device.

  • Page 75

    Using USB memory device To print a document from a USB memory device • Do not remove the USB memory device while the machine is in operation or writing to or reading from USB memory. The machine warranty does Insert a USB memory device into the USB memory port on your machine, not cover damage caused by user’s misuse.

  • Page 76

    Using USB memory device Customizing Scan to USB Scanning to a USB memory device You can specify image size, file format, or color mode for each scanning to USB job. You can scan a document and save the scanned image onto a USB memory device.

  • Page 77

    Using USB memory device • Duplex: Sets the duplex mode. Backing up data • Darkness: Sets the brightness level to scan an original. • File Name: Sets the file name. Data in the machine’s memory can be accidentally erased due to power failure •...

  • Page 78

    Using USB memory device Restoring data Managing USB memory Insert the USB memory device on which the backup data is stored in to You can delete image files stored on a USB memory device one by one or all at the USB memory port.

  • Page 79

    Using USB memory device Formatting a USB memory device Viewing the USB memory status You can check the amount of memory space available for scanning and saving Insert a USB memory device into the USB memory port on your machine. documents.

  • Page 80

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available accessories • Available maintenance parts • Storing the toner cartridge • Redistributing toner •...

  • Page 81: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.

  • Page 82: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

  • Page 83: Available Accessories

    Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). • Be sure to read safety information and regulatory information before using the supplies and accessories. (see Safety information and Regulatory information) Accessory Function Part name...

  • Page 84: Available Maintenance Parts

    Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...

  • Page 85: Storing The Toner Cartridge

    Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge Samsung does not recommend or approve the use of non-Samsung brand toner properly.

  • Page 86

    Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.

  • Page 87: Redistributing Toner

    The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 312).

  • Page 88

    Redistributing toner 3. Maintenance...

  • Page 89: Replacing The Toner Cartridge

    The status LED and the toner-related message on the display indicate when each individual toner cartridge should be replaced. • The computer’s Samsung Printing Status Program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung Printer Status" on page 312).

  • Page 90

    Replacing the toner cartridge 3. Maintenance...

  • Page 91

    Replacing the toner cartridge 3. Maintenance...

  • Page 92: Replacing The Waste Toner Container

    Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 82). •...

  • Page 93

    Replacing the waste toner container Do not tilt or turn over the container. 3. Maintenance...

  • Page 94: Installing Accessories

    Installing accessories Precautions Setting Device Options • Disconnect the power cord When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use Never remove the control board cover while the power is turned on. the optional devices you installed in this driver, you can set the optional devices To avoid the possibility of an electrical shock, always disconnect the power in Device Options.

  • Page 95

    Installing accessories Some menus may not appear in the display depending on options or Right-click the Start ( ) icon, you can select Control Panel > Devices models. if so, it is not applicable to your machine. and Printers. • Tray Options: Select the optional tray you installed.

  • Page 96: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Acessing the menu" on page 28). •...

  • Page 97: Setting The Toner Low Alert

    Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. Accessing menus may differ from model to model (see "Acessing the menu"...

  • Page 98: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in proper working order which will help to prolong its life. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

  • Page 99

    Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...

  • Page 100

    Cleaning the machine 3. Maintenance...

  • Page 101

    Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...

  • Page 102

    Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

  • Page 103

    Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Scanner lid Scanner glass Document feeder glass White bar Close the scanner lid. 3. Maintenance...

  • Page 104: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...

  • Page 105: 4. Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.

  • Page 106: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 43). •...

  • Page 107: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray1 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 4.

  • Page 108

    Clearing paper jams In optional tray The procedure is same for all optional trays. 4. Troubleshooting...

  • Page 109

    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...

  • Page 110

    Clearing paper jams In the multi-purpose tray 4. Troubleshooting...

  • Page 111

    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...

  • Page 112

    Clearing paper jams Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 4.

  • Page 113

    Clearing paper jams In the exit area The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...

  • Page 114

    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...

  • Page 115

    Clearing paper jams In the duplex unit area Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

  • Page 116

    Clearing paper jams Original paper jam in front of the document feeder • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 8). 4.

  • Page 117

    Clearing paper jams Original paper jam inside of the document feeder • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 8). 4.

  • Page 118

    Clearing paper jams Original paper jam in exit area of the document feeder • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). •...

  • Page 119

    Clearing paper jams Original paper jam in of the document feeder duplex path • C306xFR and C306xFW only. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). •...

  • Page 120: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 122). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 312). • If the problem persists, call a service representative. Status Description •...

  • Page 121

    Understanding the status LED Status Description Eco mode is on (see "Eco printing" on page 61). Green Eco mode is off. a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size.

  • Page 122: Understanding Display Messages

    • You can resolve the error with the guideline from the computer’s • Original paper jam The loaded original Clear the jam (see "Clearing Printing Status program window (see "Using Samsung Printer Status" on inside of scanner. document has original document jams" on page 312).

  • Page 123

    Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. 4. Troubleshooting...

  • Page 124

    Understanding display messages Message Meaning Suggested solutions Tray-related messages • Paper mismatch [tray The paper size Select Continue to type] specified in the printer proceed with the print properties does not job with the incorrect • Paper mismatch MPT Message Meaning Suggested solutions match the paper...

  • Page 125

    Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions • Error: [error number] There is a problem in the Turn the machine off • Error: [error number] • The wireless network Reconfigure the options are network system. and back on again. If wireless options in the Network Failure: [error Wireless security...

  • Page 126

    Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions • Error: [error number] The machine failed to Check the WPS settings • Scanner door open The document feeder Close the cover until it connect via WPS. (see "Using the WPS cover is not securely locks into place.

  • Page 127

    MP tray pick-up roller up roller with a new Replace with new [tray • TR belt Not compatible The transfer belt of the Install the a Samsung- type] pickup roller will expired soon. one. Contact the machine is not for your...

  • Page 128

    Understanding display messages Message Meaning Suggested solutions • Scanner Locked The scanner is locked. Reboot the power. If the problem persists, Scanner is locked. Press Stop button please call for service. • Error: [error number] There is a problem in the Install the fax card.

  • Page 129

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...

  • Page 130: Specifications

    Specifications General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit, www.samsung.com. Items Description Width x Depth x Height • C306xND: 420 x 452.5 x 476.8 mm (16.54 x 17.82 x 18.77 inches) Dimension •...

  • Page 131

    Specifications Items Description Humidity Operation 20 to 80 % RH Storage (packed) 10 to 90 % RH 110 volt models AC 110 - 127 V Power rating 220 volt models AC 220 - 240 V Power Average operating mode Less than 500 W consumption Ready mode Less than 40 W...

  • Page 132

    Specifications Print media specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter 216 x 279 mm (8.5 x 11 inches) Plain paper 70 to 90 g/m (19 to 24 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) •...

  • Page 133

    Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Envelope Envelope 98 x 191 mm (3.87 x 7.5 inches) 75 to 90 g/m (20 to 24 lbs bond) 75 to 90 g/m (20 to 24 lbs bond) Monarch • 20 sheets •...

  • Page 134

    Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Recycled Refer to the Plain Refer to the Plain paper section 70 to 90 g/m (19 to 24 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) paper section •...

  • Page 135

    Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter, A4, Refer to the Plain paper section Glossy Photo 111 to 130 g/m (30 to 35 lbs bond) for tray1 111 to 130 g/m (30 to 35 lbs Postcard 4x6 bond) •...

  • Page 136

    Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows XP Service Pack 3 Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server...

  • Page 137

    Specifications Requirements (Recommended) Operating system Free HDD space ® Mac OS X 10.6 1 GB (2 GB) 1 GB • Intel processors ® Mac OS X 10.7-10.11 2 GB 4 GB • Intel processors Linux Items Requirements Red Hat Enterprise Linux 5, 6, 7 Fedora 13, 14, 15, 16, 17, 18, 19, 20, 21, 22 OpenSUSE 11.3, 11.4, 12.1, 12.2, 12.3, 13.1, 13.2 Operating system...

  • Page 138

    Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (PowerPC) Free HDD space Up to 100 MB 5. Appendix...

  • Page 139

    Specifications Network environment You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100/1000 Base-TX Wired Lan •...

  • Page 140: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.

  • Page 141

    Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.

  • Page 142

    Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection systems)

  • Page 143

    Regulatory information Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the Canadian radio interference regulations following two conditions: •...

  • Page 144

    Regulatory information United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) FCC Statement for Wireless LAN use: Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in...

  • Page 145

    Regulatory information China only Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION 5. Appendix...

  • Page 146

    Regulatory information Taiwan only Russia / Kazakhstan / Belarus only Germany only 5. Appendix...

  • Page 147

    Regulatory information Turkey only Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the Thailand only transmission the following information:...

  • Page 148

    Regulatory information Ringer Equivalence Number FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm The Ringer Equivalence Number and FCC Registration Number for this machine to the telephone network, the telephone company should notify the may be found on the label located on the bottom or rear of the machine.

  • Page 149

    Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the If you cut off the moulded plug, get rid of it straight away. emergency service dispatcher of your intentions. The dispatcher will give You cannot rewire the plug and you may receive an electric shock if you you further instructions on how to actually test the emergency number.

  • Page 150

    R&TTE Directive 1999/5/EC. countries: The declaration of conformity may be consulted at In the event of problems, you should contact the Euro QA Lab of Samsung www.samsung.com, go to Support > Download center and enter Electronics Co., Ltd. in the first instance.

  • Page 151

    Regulatory information European radio approval information (for products Regulatory compliance statements fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless Wireless guidance communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use.

  • Page 152

    Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless Every country has different restrictions on the use of wireless devices. device and the body, for use of a wireless device near the body (this does not Since your system is equipped with a wireless device, when traveling include extremities) is typical.

  • Page 153: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

  • Page 154

    User Guide User Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning the installation, basic operation and troubleshooting on Windows.

  • Page 155

    PrinterOn Wireless network setup Using the NFC feature Supported Mobile Apps 4. Special Features Mopria™ Altitude adjustment AirPrint Storing email address Samsung Cloud Print Entering various characters PrinterOn Setting up the fax address book Google Cloud Print™ Registering authorized users...

  • Page 156

    5. Useful Management Tools Accessing management tools SyncThru™ Web Service Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using Samsung Easy Document Creator Using Samsung Printer Center Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience 6. Troubleshooting...

  • Page 157: Software Installation

    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...

  • Page 158

    Click Next and then follow the instructions in the installation window. To install the fax driver: a Open the Applications folder > Samsung > Fax Queue Creator. b Your machine appears on the Printer List. c Select machine to use and click Create button.

  • Page 159

    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.

  • Page 160

    Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch printing utility (Go to System > Administration > Printing or execute "system-config-printer" install the printer software (http://www.samsung.com > find your product >...

  • Page 161

    Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo"...

  • Page 162

    • Using the NFC feature • Supported Mobile Apps • Mopria™ • AirPrint • Samsung Cloud Print • PrinterOn • Google Cloud Print™ Supported optional devices and features may differ according to your model (see "Features by model" on page 7).

  • Page 163

    Useful network programs There are several programs available to setup the network settings easily in a SetIP wired network setup network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.

  • Page 164

    Wired network setup Printing a network configuration report Setting IP address You can print Network Configuration Report from the machine’s control panel When you connect your machine to a network, you must first configure the TCP/ that will show the current machine’s network settings. This will help you to set IP settings for the machine.

  • Page 165

    Wired network setup Download the software from the Samsung website then unpack and IPv4 configuration using SetIP (Mac) install it: (http://www.samsung.com > find your product > Support or Before using the SetIP program, disable the computer firewall from System Downloads).

  • Page 166

    The following instructions may vary from your model or operating systems. Activating IPv6 from the control panel Download the SetIP program from the Samsung web site and extract it. Select (Menu) > Network > TCP/IP (IPv6) > IPv6 Activate on the control panel.

  • Page 167

    Wired network setup DHCPv6 address configuration from the control panel Click Login in the upper right of the SyncThru™ Web Service website. If you have a DHCPv6 server on your network, you can set one of the following Type in the ID and Password, then click Login. If it’s your first time options for default dynamic host configuration.

  • Page 168

    Wired network setup IPv6 address configuration from the SyncThru™ Web Service Select one of the IPv6 addresses from Address Type (see "Printing a network configuration report" on page 164). Check whether the machine is connected to the network. • Link-Local Address: Self-configured local IPv6 address (Address starts with FE80).

  • Page 169

    Installing driver over the network You must install the printer driver software for printing. The software includes If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing drivers, applications, and other support programs. “X”...

  • Page 170

    > Support or downloads. You can print a Network Configuration Report from the machine’s control • If you want to install Samsung’s printer management tools, you need to panel that will show the current machine’s host name. install them using the supplied software CD.

  • Page 171

    Installing driver over the network Command-line Parameters Command- line Definition Description /p”<port name>” or Specifies printer port. Printer port name can be Following table shows commands that can be used in the command window. specified as IP address, /P”<port name>” hostname, USB local port Network Port will name, IEEE1284 port name or...

  • Page 172

    Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine drivers should /x or Uses existing machine This command provides a for installation. be installed on the OS driver files to create way to install a printer /A”<dest_path>”...

  • Page 173

    Installing driver over the network Linux You need to download Linux software packages from the Samsung website to Make sure that the machine is connected to your computer and install the printer software (http://www.samsung.com > find your product > powered on.

  • Page 174

    The installation procedure is common for all variants of UNIX OS mentioned. Run “installprinter” from the command line. This will bring up the Add From the Samsung website, download and unpack the UNIX Printer Printer Wizard window. Setup the printer in this window referring to Driver package to your computer.

  • Page 175

    Installing driver over the network Setting up the printer On some UNIX OS, for example on Solaris 10, just added printers may not be enabled and/or may not accept jobs. In this case run the following two To add the printer to your UNIX system, run ‘installprinter’ from the command commands on the root terminal: line.

  • Page 176

    Wireless network setup • For C306xND and C306xFR, check the option lists and contact the Introducing wireless set up methods purchasing point to order (see "Available accessories" on page 83). After installing the Wireless/NFC kit (Optional), set the machine to use this You can set wireless settings either from the machine or the computer.

  • Page 177

    Wireless network setup Choosing your type Using the WPS menu There are two methods available to connect your machine to a wireless network. If your machine and access point (or wireless router) support Wi-Fi Protected • The Push Button Configuration (PBC) method allows you to connect your Setup™...

  • Page 178

    Wireless network setup Connecting WPS Press the WPS (PBC) button on the access point (or wireless router). The messages are displayed on the display screen in the order below: Factory default in your machine is PBC mode, which is recommended for a a Connecting: The machine is connecting to the access point (or typical wireless network environment.

  • Page 179

    Wireless network setup The eight-digit PIN appears on the display. Using the Wi-Fi Networks You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). Before starting, you will need to know the network name (SSID) of your wireless The messages are displayed on the display screen in the order below: network and the network key if it is encrypted.

  • Page 180

    Insert the supplied software CD into your CD-ROM drive. Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD.

  • Page 181

    Wireless network setup Select Wireless on the Printer Connection Type screen. Then, click • Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES). Next. • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network On the Are you setting up your printer for the first time? screen, select password value.

  • Page 182

    Name: The default Wi-Fi Direct Name is the model name and the maximum length is characters. Download the software from the Samsung website then unpack and • Password setting is the numeric string, and the size is 8 ~ 64 characters.

  • Page 183

    Wireless network setup • You can start Wi-Fi Direct by using the control panel (see "Setting up Wi- When you set the wireless configuration manually, click Advanced Setting. Fi Direct" on page 186). • Enter the wireless Network Name: Enter the SSID of the access point (SSID is case-sensitive).

  • Page 184

    Wireless network setup IP setting using SetIP Program (Windows) Using a network cable This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine. The MAC address is the hardware serial number of the network interface and can be found in the See your network administrator, or the person that set up your wireless Network Configuration Report.

  • Page 185

    Wireless network setup Check whether the machine is connected to the network. Turning the Wi-Fi network on/off Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. Check whether the machine is connected to the network. For example, Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window.

  • Page 186

    Wireless network setup From the machine Setting the Wi-Fi Direct for mobile printing Select (Menu) > Network > Wi-Fi > Wi-Fi Direct on the control panel. Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi- Fi Direct-enabled printer and mobile device. With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while For models that have the touch screen on the control panel, press concurrently connecting to an access point.

  • Page 187

    After setting up Wi-Fi Direct, you need to download the mobile printing • The machine is unable to find the network name (SSID) you have selected or application (For example: Samsung Mobile printer) to print from your entered. Check the network name (SSID) on your access point and try smartphone.

  • Page 188

    Wireless network setup PC Connection Error From the Start ( ) icon, select Settings > Devices > Printers & • The configured network address is unable to connect between your scanners >Devices and Printers. computer and machine. Right-click the Start ( ) icon, you can select Control Panel >...

  • Page 189

    Wireless network setup Then the machine’s network information should be as below: • Check whether firewall software (V3 or Norton) is blocking the communication. ▪ IP address: 169.254.133.43 If the computer and the machine are connected on the same network and it ▪...

  • Page 190

    Wireless network setup • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point (or wireless router) and the machine. Make sure the machine and wireless access point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete.

  • Page 191

    • This feature is available only for the model with a NFC tag. • Samsung Mobile Print: Enables users to print, scan (Only users with the • Using a cover or a battery other than the ones that came with the mobile machine supports scan), or fax (Only users with the machine supports fax) device, or a metal cover/sticker can block NFC.

  • Page 192

    ) on your printer. Wait few seconds for the mobile device to connect to the printer. This App is not supported for C306xFW. You can use it to get an authentication/registration from the Samsung Mobile Print Control app. Authentication from the mobile device Check that NFC and Wi-Fi Direct enabled features are on your mobile device and Wi-Fi Direct feature is enabled on your printer.

  • Page 193

    Wi-Fi Direct feature is enabled on your printer. Open Samsung Mobile Print Control app. If you do not have Samsung Mobile Print Control installed on your cellphone, go to the application store (Samsung Apps, Play Store, App Store) on your mobile device, and just search for download the app and try again.

  • Page 194

    Press Export. If you have more than one printer and need to set the same settings on each Type in the ID and Password. printer, you can easily do it using the Samsung Mobile Print Manager app. • ID: admin Touch your cellphone on the NFC tag on your printer to copy the settings and •...

  • Page 195

    Wi-Fi Direct feature is enabled on your printer. Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again.

  • Page 196

    Wi-Fi Direct feature is enabled on your printer. Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again.

  • Page 197

    Check the location of the NFC antenna on your mobile device before tagging. If you do not have Samsung Mobile Print installed on your cellphone, go to the application store (Samsung Apps, Play Store, App Store) on your mobile device, and just search for download the app and try again.

  • Page 198

    Using the NFC feature If you do not have Samsung Mobile Print installed on your cellphone, go For some mobile devices, NFC tag might not be located at the back of the to the application store (Samsung Apps, Play Store, App Store) on your mobile device.

  • Page 199

    Using the NFC feature Select the content you want to send fax. If necessary, enter the fax number and change the fax option by pressing icon. Tag your mobile device (usually located on the back of the mobile device) over the NFC tag ( ) on your printer.

  • Page 200

    Search for Samsung Mobile Print or Samsung Mobile Print automatically detect compatible Samsung printers. Besides printing photos, Control from App Store, and then download the app. web pages, and PDFs, scanning is also supported. If you have a Samsung • Samusng Mobile Print Manager multifunction, scan any document into a JPG, PDF, or PNG format for quick and easy viewing on your mobile device (see "Using the Samsung Mobile...

  • Page 201

    Mopria™ Type in the ID and Password, then click Login. If it’s your first time logging into SyncThru™ Web Service, type in the below default ID and password. We Only Mopria-certified machines can use the Mopria feature. Check the box recommend you to change the default password for security reasons.

  • Page 202

    Mopria™ In the Settings menu of your Android device, tap Printing. The location of this option may differ depending on your mobile device. If you cannot locate the Printing option, refer to the user's manual for your mobile device. Under Print Services, tap Mopria Print Service. Tap the On/Off slider to enable the Mopria Print Service.

  • Page 203

    AirPrint Type in the ID and Password, then click Login. If it’s your first time logging into SyncThru™ Web Service, type in the below default ID and password. We Only AirPrint certified machines can use the AirPrint feature. Check the box recommend you to change the default password for security reasons.

  • Page 204

    Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from Check whether the machine is connected to the network. your smartphone or tablet to your Samsung printer or MFP. After installing the...

  • Page 205

    (Samsung Apps, Play Store, App Store) on your Scanning and sending to Samsung Cloud Print mobile device, and just search for download the app and try again. You can scan an image and the scanned data will be stored in the Samsung Cloud Print. Press the ( ) button from Samsung Cloud Print app.

  • Page 206

    (Start) button to scan and store the file in samsung cloud server. When the user is not registered in the Samsung Cloud Print, a confirmation window will pop up. Select a work in progress or not. 2. Using a Network-Connected Machine...

  • Page 207

    PrinterOn Registering your PrinterOn-enabled Samsung printer on the PrinterOn service Registering from the control panel allows you to print documents on that printer from anywhere in the world. The PrinterOn service also enables you to print directly from the PrinterOn Mobile app on your iOS or Android device.

  • Page 208

    PrinterOn Registering from Web Browser If the XOA tab is shown, press XOA > PrinterOn Cloud Print from SyncThru™ Web Service. Before you begin this process, make sure that your printer is turned on and can connect to the Internet. Select Enable for the PrinterOn Cloud Print Protocol setting.

  • Page 209

    Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Type in the ID and Password, then click Login. If it’s your first time logging into smart phone, tablet, or any other web-connected devices. Just register your SyncThru™...

  • Page 210

    Google Cloud Print™ Tap the Cloud Print button. Printing with Google Cloud Print™ Set the printing options if you want. The printing procedure varies depending on the application or the device you Tap Click here to Print. are using. You can see the application list that supports Google Cloud Print™ service.

  • Page 211

    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan •...

  • Page 212

    Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 28). The following are tips for using this chapter •...

  • Page 213

    Print Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can enter the number of copies using the number Copies page 28).

  • Page 214

    Print Item Description This option affect the resolution and clarity of your color output. • Normal: This mode will generate printouts with smooth tone over the entire page. Screen • Enhanced: This mode will generate printouts with sharp texts and smooth graphic/photo objects in the page.

  • Page 215

    Copy Item Description Copy feature Reduces or enlarges the size of a copied image (see "Reduced or enlarged copy" on page 66). Some menus may not appear in the display depending on options or Reduce/Enlarge models. If so, it is not applicable to your machine (see "Menu overview" on If the machine is set to Eco mode, reduce and page 28).

  • Page 216

    Copy Item Description Item Description You can select the default color mode to use for copy Layout Adjusts the layout format such as ID copy, 2/4-up, etc. jobs. ID Copy This feature is helpful for copying a small-sized item • Auto: Select this setting to automatically detect such as business card (see "ID card copying"...

  • Page 217

    Copy Item Description Item Description • 2-Up or 4-Up Reduces the size of the original images and prints 2 or 4 The Book Copy feature allows you to copy an entire pages onto one sheet of paper. You can select the book.

  • Page 218

    Copy Item Description Item Description Prints an image without its background. This copy Allows you to erase spots, drill holes, fold creases and feature removes the background color and can be staple marks along any of the four edges of a document. helpful when copying an original containing color in the background, such as a newspaper or a catalog.

  • Page 219

    Copy Item Description Item Description The watermark option allows you to print text over an • 2->1 Sided existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.

  • Page 220

    Copy Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: Press (Menu) > Copy Setup on the control panel. Item Description The copy options can be set to those most frequently...

  • Page 221

    Item Description • This function is not supported for C306xND The default document settings produce good results • Some menus may not appear in the display depending on options or when using typical text-based originals. However, if you models. If so, it is not applicable to your machine (see "Menu overview" on page 28).

  • Page 222

    Item Description Item Description On Hook Dial Access a dial tone to send fax. Stores the received fax in memory without printing out. To print received documents, you need to enter the Speed Dial Send Fax image to destination from speed dial list. Secure Receive password.

  • Page 223

    Item Description Item Description Prints a transmission report with a minimized image of Initiates fax reception from an extension phone Image TCR the first page of the fax sent. plugged into the EXT socket on the back of the Receive Start Code machine.

  • Page 224

    Item Description You can set the machine to print a report with detailed TX/RX Report information about the previous 50 communication operations, including time and dates. Allows you to check the current tray settings and change the settings if necessary. Paper Source Auto: You can set the machine to automatically to the tray with the same sized paper when the...

  • Page 225

    293). and save the scanned image to a USB device. • USB Feature Samsung Cloud You can scan an image and the scanned data will be • Email Sets scan destination to an email. You scan the originals stored in the cloud service.

  • Page 226

    Scan Item Description Item Description Sets the file format in which the image is to be saved. If Destination Enter the destination’s information. you select JPEG, TIFF, XPS or PDF, you can select to scan The scan options can be set to those most frequently multiple pages.

  • Page 227

    Scan Item Description Item Description Selects if the machine scans one side of the paper (1 You can set the machine to print server confirmation Sided), both sides of the paper (2 Sided), or both sides result report. of the paper (2 Sided Rotated). •...

  • Page 228

    You can also use the previous settings from • Save Program the last jobs. • Load Program Country Code Enter the country code. Phone Number Enter your registered phone number of Samsung cloud. Sender Information Enter the sender information. 3. Useful Setting Menus...

  • Page 229: System Setup

    System setup Item Description Machine setup Sets the language of the text that appears on the control Language panel display. Some menus may not appear in the display depending on options or Sets the machine’s default mode among fax mode, copy Default Mode mode, or scan mode.

  • Page 230

    System setup Item Description Item Description Sets the time that the machine remembers previously You can set the machine to overwrite data stored in the System Timeout used copy settings. After the timeout, the machine memory. The machine overwrites the data with different restores the default copy settings.

  • Page 231

    System setup Item Description Item Description Determine whether or not the machine continues Automatically substitutes the printer driver’s paper size printing when it detects the paper does not match the to prevent the paper mismatch between Letter and A4. paper settings. Paper Substitution For example, if you have A4 paper in the tray but you set the paper size to Letter in the printer driver, the machine...

  • Page 232

    System setup Item Description Item Description Specifies whether or not the machine automatically You can apply the stamp feature. changes the paper settings to the required settings when • Item: Prints the time and date, IP address, page you close the tray. number, device information, or user ID, to the copy Stamp output.

  • Page 233

    (make sure the main power switch is on). on/off, the user needs to enter the password. • If you run the printer driver or Samsung Easy Printer Manager, the time automatically extends. • Select Template: Selects the eco template set from the SyncThru™...

  • Page 234

    System setup Item Description Item Description • Auto Color Reg. The machine virtually prints certain patterned image to If you use a machine in a humid area, or you are using the calibrate the color printing position. This feature damp print media caused by a high humidity, the print- •...

  • Page 235

    System setup Item Description Paper setup • Simplex Margin: Sets the margin for one-sided printing. • Duplex Margin: Sets the margin for double-sided Some menus may not appear in the display depending on options or printing. models. If so, it is not applicable to your machine (see "Menu overview" on •...

  • Page 236

    System setup Item Description Sound / Volume Activates the tray confirmation message. If you open and close a tray, a window opens asking you confirm the Tray Confirmation paper size and type. This message can be turned off if Some menus may not appear in the display depending on options or models. If so, found to be annoying.

  • Page 237

    System setup Item Description Report Prints information on the faxes you have recently Fax Sent sent. Some menus may not appear in the display depending on options or Prints information on the faxes you have recently Fax Received received. models. If so, it is not applicable to your machine (see "Menu overview" on page 28).

  • Page 238

    Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. RAM Disk Enables/disables Ram disk to manage jobs. 3. Useful Setting Menus...

  • Page 239

    System setup Address book setup Network setup Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.

  • Page 240

    System setup Item Description Item Description Network Displays information on your machine’s network Selects the appropriate protocol and configure Configuration connection and configuration. parameters to use the network environment (see "Setting You can set whether to use Ethernet on or off. IP address"...

  • Page 241

    • WSD: You can set WSD protocol. • HTTP: You can set whether to use SyncThru™ Web Service or not. • Samsung Cloud Print: You can set the Samsung Clud Print settings. • PrinterOn: You can set the PrinterOn settings.

  • Page 242

    Admin setup Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on To upgrade the latest firmware, turn this option "On" Firmware Upgrade page 28).

  • Page 243

    Admin setup Item Description Item Description You can install or uninstall applications. Allows you to set options for supplies reorder notification. If you set this option, the machine will • Application Management: You can uninstall or display a warning message when the supplies are Application enable/disable installed applications.

  • Page 244

    Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: Press (Eco) > select the menu item you want on the touch screen. Item Description Select eco mode and change on/off or on-forced...

  • Page 245

    Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: Insert a USB memory device into the USB memory port on your machine. •...

  • Page 246

    Job Status Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: Press (Job Status) > select the menu item you want on the touch screen. Item Description Current Job...

  • Page 247

    Document box Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). Press (Document Box) > select the menu item you want on the touch screen.

  • Page 248

    PrinterOn Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: • Press (Menu) > PrinterOn on the control panel. •...

  • Page 249

    4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Storing email address • Entering various characters • Setting up the fax address book • Registering authorized users • Printing features • Scan features •...

  • Page 250

    You can set the altitude value from Samsung Easy Printer Manager program or SyncThru™ Web Service . • If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 309).

  • Page 251

    Storing email address This feature may not be available depending on model or optional goods If you need to set SMB or FTP sever information, check SMB or FTP and set (see "Features by model" on page 7). the information. You can set up address book with the email addresses you use frequently via Click Apply.

  • Page 252

    Storing email address Searching with a particular first letter Searching for an email address Select Scan to > (Address Book) > Search&Send > Select an address group > ID on the control panel. Searching sequentially through memory Select Scan to > (Address Book) >...

  • Page 253

    Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .

  • Page 254

    Entering various characters Touch the input area where you need to enter alphabet characters, numbers, Understanding pop-up keyboard diacritical marks, or special symbols and the keyboard pops up on the screen. • This feature is only available for models with a touch screen. This feature is not supported for C306xND.

  • Page 255

    Setting up the fax address book • For a one-digit (0-9) speed dial number, press and hold the This function is not supported for C306xND. corresponding digit button on the number keypad for more than 2 seconds. You can set up speed number with the fax numbers you use frequently via •...

  • Page 256

    Setting up the fax address book Registering a group dial number Searching address book for an entry There are two ways to search for a number in memory. You can either scan from Press (Setup) > Machine Setup > Next >Address Book > Phone A to Z sequentially, or you can search by entering the first letters of the name Book >...

  • Page 257

    Setting up the fax address book Type in the ID and Password then click Login. We recommend you to • When importing the address book data from a computer to the machine, the existing address book data is deleted. change the default password for security reasons. •...

  • Page 258

    Setting up the fax address book Printing address book You can check your Address Book settings by printing a list. Press (Setup) > Machine Setup > Next > Report > Address Book on the touch screen. Press Yes when the confirmation windows appears. The machine begins printing.

  • Page 259

    Registering authorized users Enter User Name, Login ID, Password, Confirm Password, E-mail Address, and Fax Number. This feature may not be available depending on model or optional goods (see "Features by model" on page 7). You can easily add individual address if you check Yes for Add individual(s) after this group is created.

  • Page 260

    Printing features • For Windows 10 / Windows Server 2016 • For basic printing features, refer to the Basic Guide (see "Basic printing" From task bar, type in Devices and Printers in Search input area. on page 57). Press the Enter key. •...

  • Page 261

    Press the Enter key. • Install optional memory when an XPS job does not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, http:// From the Start ( ) icon, select Settings > Devices > Printers &...

  • Page 262

    Printing features Printing to a file (PRN) If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may You will sometimes need to save the print data as a file. differ, depending on your operating system or the application you are using.

  • Page 263

    Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.

  • Page 264

    Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.

  • Page 265

    Printing features Item Description • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. • None: Disables this feature. • Long Edge: This option is the conventional layout used in bookbinding. Double-sided Printing •...

  • Page 266

    Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256 characters.

  • Page 267

    Printing features Item Description To use a page overlay, you must create a new page overlay containing your logo or image. a Create or open a document containing text or an image for use in a new page overlay. Position the exactly as you wish them to appear when printed as an overlay.

  • Page 268

    Printing features Item Description You can delete page overlays that you no longer use. a In the Printing Preferences window, click the Advanced tab. b Select Print Overlay from the Overlay drop-down list. Overlay c Select the overlay you want to delete from the Overlay List box. (Deleting a page If the overlay file you want does not appear in the Overlay List, select Load from the Overlay List.

  • Page 269

    Printing features Item Description • This feature is available only if you have installed the mass device or optional memory (see "Variety feature" on page 8). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...

  • Page 270

    Printing features Item Description Job Accounting This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. •...

  • Page 271

    For Windows 8, from Charms, select Search > Apps. • For Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press What is Direct Printing Utility? the Enter key. Direct Printing Utility is a program that sends the PDF files directly to your machine to print without having to open the file.

  • Page 272

    Printing features Using the right-click menu Open the document to print. Open the File menu and click Page Setup (Document Setup in some Right-click on the PDF file to print and select Direct Printing. applications). The Direct Printing Utility window appears with the PDF file is added. Choose your paper size, orientation, scaling, other options, and make sure that your machine is selected.

  • Page 273

    Printing features Open an application, and select Print from the File menu. Select a binding orientation from the Two-Sided option. Select Layout from the drop-down list under Orientation. In the Pages Select the other options to use. per Sheet drop-down list, select the number of pages you want to print Click Print and the machine prints on both sides of the paper.

  • Page 274

    Printing features Change other printing options in each tab, if necessary. Linux printing Click Print. Some features may not be available depending on models or options. It Automatic/manual duplex printing may not be available depending on means that the features are not supported. models.

  • Page 275

    Printing features Launch Printing utility(Go to System > Administration > Printing Select the printing options from the window such as Page Selection. menu or execute "system-config-printer" command in Terminal Select how many copies are needed in Number of Copies. program). To take advantage of the printer features provided by your printer driver, Select your printer and double-click it.

  • Page 276

    Printing features Printer-Specific Settings tab Automatic/manual duplex printing may not be available depending on Select various options in the JCL and General frames to customize various models. You can alternatively use the lpr printing system or other settings. These options are specific to the printer and depend on the PPD file. applications for odd-even printing.

  • Page 277

    • The maximum resolution that can be achieved depends upon various • Scan to Samsung Cloud: You can scan an image and the scanned data will factors, including computer speed, available disk space, memory, the size of the image being scanned, and bit depth settings. Thus, depending be stored in the cloud service (see "Scanning and sending to Samsung Cloud...

  • Page 278

    (see "Features by model" on page 7). Make sure the printer driver is installed on your computer using the software CD, since the Open Samsung Easy Printer Manager (see "Using Samsung Easy printer driver includes the scan program (see "Installing the driver locally" on page 24).

  • Page 279

    Scan features Scanning and sending an email Scanning to email Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 54). This feature may not be available depending on model or optional goods Select Scan to >...

  • Page 280

    Scan features Scanning and sending to FTP/SMB server Scanning to FTP/SMB server Make sure that your machine is connected to a network. Place a single document face down on the document glass, or load the This feature may not be available depending on model or optional goods documents face up into the document feeder (see "Loading originals"...

  • Page 281

    Scan features • The IP address for WSD printer is http://IP address/ws/ (example: http:// Scanning to WSD 111.111.111.111/ws/). • If no WSD printer is displayed in the list, click The printer that I want Scans the originals and saves the scanned data on a connected computer if the isn't listed >...

  • Page 282

    Scan features Scanning from image editing program If you see Not Available message, check the port connection. Or check the printer driver for WSD is correctly installed. You can scan and import documents in the image editing software such as Adobe Photoshop, if the software is TWAIN-compliant.

  • Page 283

    Scanning with Samsung Easy Document Creator Your machine supports the Windows Image Acquisition (WIA) driver for Samsung Easy Document Creator is an application to help users scan, compile, scanning images. WIA is one of the standard components provided by Microsoft and save documents in multiple formats, including .epub format.

  • Page 284

    Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Easy Document Creator software. Open the Applications folder > Samsung folder > Samsung Easy Document Creator. 4. Special Features...

  • Page 285

    Scan features Linux scanning Scanning Make sure that the machine is connected to your computer and powered on. Launch a scan application such as xsane or simple-scan(If it's not installed, please install it manually to use scan features. For example, you may use "yum install xsane"...

  • Page 286

    Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 70). • This function is not supported for C306xND (see "Control panel Press (Redial/Pause) button on the control panel. overview"...

  • Page 287

    You can send a fax from your computer without going to the machine. Press (Fax) on the touch screen. To send a fax from your computer, the Samsung Network PC Fax program Adjust the resolution and the darkness to suit your fax needs. must be installed.

  • Page 288

    Fax features Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on Forwarding a sent fax to another destination page 54). Press (Fax) > Delayed Send > Next on the touch screen. You can set the machine to forward the received or sent fax to other destination Enter the job name and the time >...

  • Page 289

    Fax features Forwarding a received fax Sending faxes on both sides of paper You can set the machine to forward the received or sent fax to other destination • This is available only when you load originals into the document feeder. by a fax, an email or a server.

  • Page 290

    • Tel: Receives a fax by pressing (Fax) > On Hook Dial and then Open the Samsung Easy Printer Manager. (Start) button. Select the appropriate machine from the Printer List. • Ans/Fax: Is for when an answering machine is attached to your machine.

  • Page 291

    Fax features • If you have set your machine to this mode and your answering machine This setting may not be available depending on your country. is switched off, or no answering machine is connected to EXT. socket, your machine automatically goes into Fax mode after a predefined number of rings.

  • Page 292

    Fax features • DRPD must be set up again if you re-assign your fax number, or connect Receiving faxes using DRPD mode the machine to another telephone line. • After DRPD has been set up, call your fax number again to verify that the This setting may not be available depending on your country.

  • Page 293

    Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The Using the shared folder advantage of this feature is that you can conveniently use the shared folder through your computer’s window. You can use the shared folder exactly like the normal computer. Create, edit and delete the folder or file as a normal Windows folder.

  • Page 294

    • SyncThru™ Web Service • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using Samsung Easy Document Creator • Using Samsung Printer Center • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience...

  • Page 295

    From the Charms, select Search > Apps > Samsung Printers. • Windows 10 / Windows Server 2016 From task bar, type in Samsung Printers in Search input area. Press the Enter key. From the Start ( ) icon, select All apps > Samsung Printers.

  • Page 296

    SyncThru™ Web Service This chapter gives you step-by-step instructions for setting up the network Required web browser environment through SyncThru™ Web Service. You need one of the following web browsers to use SyncThru™ Web Service. • Internet Explorer® 8.0 or higher is the minimum requirement for SyncThru™...

  • Page 297

    SyncThru™ Web Service IPv6 supported web browser Logging into SyncThru™ Web Service Before configuring options in SyncThru™ Web Service, you need to log-in as an Start a web browser, such as Internet Explorer®, that supports IPv6 administrator. You can still use SyncThru™ Web Service without logging in but addressing as a URL.

  • Page 298

    SyncThru™ Web Service Information tab Address book tab This tab gives you general information about your machine. You can check You can manage the address book. This feature is also available from the things, such as the machine’s status, supplies’ status, count information, machine (see "Setting up the fax address book"...

  • Page 299

    SyncThru™ Web Service Email Notification: When an error occurs or the supplies are running Security tab out, the machine sends a notification to the administrator via email. You can set whether to use this feature or not. You can also select which The security tab has System Security, Network Security, User Access Control alerts to receive and when.

  • Page 300

    SyncThru™ Web Service Secure Connection: You can enable or disable secure connection to • User Access Control: You can restrict users from accessing the machine or use more enhanced secure network channel. For secure application. You can also give specific permission for user to only use certain communication, using the Secure Connection feature is feature of the machine.

  • Page 301

    Maintenance tab This tab allows you to maintain your machine by upgrading firmware, managing applications, and setting contact information for sending emails. You can also connect to the Samsung website or download manuals and drivers by selecting the Link menu. •...

  • Page 302

    Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.

  • Page 303

    This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).

  • Page 304

    • If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference window. • To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 306).

  • Page 305

    XP Service Pack 3 or higher and Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Document Creator. Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax.

  • Page 306

    You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings. Understanding Samsung Printer Center...

  • Page 307

    Using Samsung Printer Center Quick links Displays links to various printer driver management functions. Printer Provides general information about the selected device, such The quick links in the Printers tab link to the following functions: information as its model, IP address, port number, and status.

  • Page 308

    Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or Printer list Displays the fax and scanner driver installed on your scanner drivers. The quick links in the Scanner & Fax tab offer computer. To add a fax or scanner driver to the list, click the...

  • Page 309

    Windows 10 / Windows Server 2016 machine settings into one location. Samsung Easy Printer Manager combines From task bar, type in Samsung Printers in Search input area. Press the device settings as well as printing environments, settings/actions and Enter key and then select Samsung Easy Printer Manager.

  • Page 310

    Using Samsung Easy Printer Manager Advanced The advanced user interface is intended to be used by the The screenshot may differ depending on operating system, model, or option. Setting person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models.

  • Page 311

    Using Samsung Easy Printer Manager Application Includes links for changing to the refresh, preference setting, information help, and about. Printer This area gives you general information about your machine. information You can check information, such as the machine’s model name, IP address (or Port name), and machine status.

  • Page 312

    The screenshot may differ depending on operating system, model, or option. Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software.

  • Page 313

    Using Samsung Printer Status Toner/Paper This button area for paper and toner info will be Device You can view the device information. Information available based on the device. Information User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs.

  • Page 314

    Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on operating system, model, or option. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s website, and check connected machine information.

  • Page 315

    Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.

  • Page 316

    Using Samsung Printer Experience Deleting a printer Basic printing Right-click the Samsung Printer Experience page, and then click Open the document to print. Settings. Select Print from the File menu. Select Remove Printer. Select your printer from the list Select the printer you want to delete.

  • Page 317

    Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.

  • Page 318

    Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Paper settings This option allows you to set the basic paper handling specifications.

  • Page 319

    Using Samsung Printer Experience Using the sharing feature Scanning from Samsung Printer Experience Samsung Printer Experience allows you to print from other applications The most frequently used printing menus are displayed for quick scanning. installed on the computer using the sharing feature.

  • Page 320

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...

  • Page 321

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...

  • Page 322

    Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition Suggested solutions The machine is not receiving power, 1 Connect the machine to the electricity supply first. or the connection cable between the computer and the machine is not connected properly.

  • Page 323

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.

  • Page 324

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.

  • Page 325

    Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.

  • Page 326

    Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print custom-sized paper, "Opening printing preferences" on page 59). such as billing paper.

  • Page 327

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...

  • Page 328

    Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 98). •...

  • Page 329

    Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 89). If white vertical streaks appear on the page: •...

  • Page 330

    Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...

  • Page 331

    Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...

  • Page 332

    Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...

  • Page 333

    Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 98). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 89). If the problem persists, the machine may require repair.

  • Page 334

    Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...

  • Page 335

    Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 64). Smears, lines, marks, or spots •...

  • Page 336

    Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 54). •...

  • Page 337

    Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...

  • Page 338

    Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...

  • Page 339

    Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 102). you sent.

  • Page 340

    Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app from the Windows Store and install it. not shown when you click more settings.

  • Page 341

    Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.

  • Page 342

    Operating system problems Common Linux problems Condition Suggested solutions There is no xsane nor simple-scan For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications application on my Linux machine. using download center supplied by the OS(ex.

  • Page 343

    Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 157). printed correctly.

  • Page 344

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 810-800-500-55-500 www.samsung.com/ BELARUS support Country/Region Customer Care Center WebSite 02-201-24-18 www.samsung.com/ 3004 (Toll Free) www.samsung.com/ be/support (Dutch)

  • Page 345

    Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-SAMSUNG (726-7864) www.samsung.com/ 1-800-751-2676 www.samsung.com/ CHILE cl/support latin/support [HHP] 02-24828200 (Spanish) DOMINICAN 400-810-5858 www.samsung.com/ CHINA REPUBLIC www.samsung.com/ cn/support latin_en/support Bogotá en el 600 12 72 www.samsung.com/ (English)

  • Page 346

    (*0,20 €/Anruf aus dem dt. latin/support Festnetz, aus dem Mobilfunk (Spanish) max. 0,60 €/Anruf) HONDURAS GERMANY www.samsung.com/ [HHP] 0180 6 M SAMSUNG bzw. latin_en/support 0180 6 67267864* (English) (*0,20 €/Anruf aus dem dt. 3698 4698 www.samsung.com/ Festnetz, aus dem Mobilfunk hk/support (Chinese) max.

  • Page 347

    Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-SAMSUNG (800.7267864) www.samsung.com/ 261 03 710 www.samsung.com/ ITALIA LUXEMBURG it/support be_fr/support 1-800-SAMSUNG (726-7864) www.samsung.com/ 0800 333 www.samsung.com/ MACAU JAMAICA latin_en/support support (English) MACEDONIA 023 207 777 0120-363-905 www.samsung.com/...

  • Page 348

    Dedykowana infolinia do obsługi 815 56480 www.samsung.com/ zapytań dotyczących telefonów NORWAY POLAND no/support komórkowych: 801-672-678* lub +48 22 607-93-33* 800-SAMSUNG (800 - 726 7864) www.samsung.com/ ae/support (English) * (koszt połączenia według taryfy OMAN operatora) www.samsung.com/ ae_ar/support (Arabic) 808 20 7267 www.samsung.com/...

  • Page 349

    SAMSUNG) Apel GRATUIT 0771 726 7864 (0771-SAMSUNG) www.samsung.com/ 8-800-555-55-55 (VIP care 8-800- www.samsung.com/ SWEDEN RUSSIA se/support 555-55-88) ru/support 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ 800 247 3457 (800 24/7 HELP) www.samsung.com/ ch/support (German) sa/home SWITZERLAND SAUDI ARABIA www.samsung.com/ www.samsung.com/ ch_fr/support (French)

  • Page 350

    VENEZUELA TURKEY ve/support tr/support 1800 588 889 www.samsung.com/ 80-1000-12  www.samsung.com/ VIETNAM TUNISIA vn/support n_africa/support 0211  350370 www.samsung.com/ 800-SAMSUNG (800 -726 7864) www.samsung.com/ ZAMBIA support ae/support (English) U.A.E www.samsung.com/ ae_ar/support (Arabic) 0330 SAMSUNG (7267864) www.samsung.com/ uk/support U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/ us/support...

  • Page 351: Access Point

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.

  • Page 352: Control Panel

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.

  • Page 353

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.

  • Page 354

    Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.

  • Page 355

    Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.

  • Page 356

    Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.

  • Page 357

    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.

  • Page 358

    Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.

  • Page 359

    Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.

  • Page 360

    Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.

  • Page 361

    Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.

  • Page 362

    Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.

  • Page 363

    Index basic copying reducing or enlarging copies accessories buttons installing Darkness ordering default settings id copy accounting tray setting numeric keypad address book device options scan to editing direct printing utility general setup document box group general setup certificate group editing driver installation cleaning group registering...

  • Page 364

    Index fax sending http multi sending HTTP settings favorites settings, for printing faxing adjusting darkness address book id copy adjusting resolution automatic redialing preparing to fax IPP settings canceling a reserved fax job receiving in Fax mode changing the receive modes features delaying a fax transmission machine features...

  • Page 365

    Index printer properties using SetIP UNIX printing machine information Windows scanning machine setup general setup system requirements machine status installing environment using SetIP Macintosh introducing network programs linux scanning scanning IPv4 configuration loading maintenance parts IPv6 configuration paper in multi-purpose tray managing SetIP program paper in the tray1...

  • Page 366

    Index general information UNIX PrinterOn printing feature placing a machine printing problem adjusting the altitude changing the default print settings operating system problems postScript driver duplex problems troubleshooting Linux copying problems preparing originals type faxing problems print margin paper feeding problems general setup multiple pages on one sheet of paper power problems...

  • Page 367

    HTTP general setup connecting to machine scan feature copy margin Scanning external authentication server network Scanning with Samsung Scan Assitant 283 printer scanning information tab scan basic information security Linux scanning maintenance tab network Macintosh network SyncThruTM Web Service...

  • Page 368

    Windows supplies handling instructions common Windows problems non-Samsung and refilled driver installation for network connected USB cable redistributing toner driver installation replacing the cartridge driver installation for USB cable connected driver reinstallation storing...

  • Page 369

    Index network cable WSD settings Index...

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