Samsung ProXpress C306x series User Manual page 123

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Understanding display messages
9
Toner-related messages
Message
Meaning
• Error [error number]
A toner cartridge is
not installed.
Toner Cart Failure:
[error number]
A toner cartridge is
not being detected
Call for service
[color] toner not
installed
Protective film is not
Install [color] toner
removed from
cartridge
toner.
• [color]toner Not
The indicated toner
Compatible
cartridge is not
[color] toner
suitable for your
cartridge is not
machine.
compatible.
Check guide
• Prepare new [color]
Small amount of
toner
toner is left in the
Prepare new [color]
indicated cartridge.
toner cartridge
The estimated
cartridge life of
toner is close.
Suggested solutions
Reinstall the toner cartridge.
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.
Remove the protective film from the
toner cartridge. Refer to Quick
Installation Guide provided with your
machine.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 89).
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 87).
Message
Meaning
• Replace new
The indicated toner
[color] toner
cartridge has
almost reached its
Replace with new
estimated
[color] toner
cartridge
cartridge life
The indicated toner
cartridge has
reached its
estimated
cartridge life
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
supplies" on page 82). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
Suggested solutions
• You can choose Stop or
Continue as shown on the
control panel. If you select Stop,
the printer stops printing. If you
select Continue, the printer
a
.
keeps printing but the printing
quality cannot be guaranteed.
• Replace the toner cartridge for
the best print quality when this
message appears. Using a
cartridge beyond this stage can
result in printing quality issues
(see "Replacing the toner
cartridge" on page 89).
Replace the toner cartridge (see
"Replacing the toner cartridge" on
page 89).
a
.
4. Troubleshooting
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