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Miscellaneous
Returning your scanner
•
Locking the carriage
•
Replacing the scanner lamp
•
•
Returning your scanner
Your Polaroid scanner has been built to exacting standards.
Just like any piece of electrical equipment, however, your
scanner or the delicate parts in it are subject to wear and tear,
and may malfunction for any number of reasons. If your scan-
ner needs to be serviced or repaired, do the following:
For U.S. users:
Call Polaroid Technical Assistance (see page 1-3) to get a
•
Repair Merchandise Authorization (RMA) number.
Lock the carriage (discussed in the next section)
•
Pack the scanner in the original box without any software,
•
and send the interface cables if applicable. If you have lost the
original box, you will need to buy one from Polaroid for a
nominal fee.
Send the scanner to Polaroid
•
Make sure the RMA number is on the address
Important:
label and is visible. Packages without an RMA number or
with the wrong RMA number on the outside of the box will
be refused and returned to sender.
For Canadian users:
Call Polaroid Technical Assistance (see page 1-3). You will be
given an RMA number and address to where your scanner
can be sent for repair.
For users in parts other than the U.S. or Canada:
Call your authorized dealer for further instructions.
Hardware installation
1-13
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