Ricoh AFICIO MP 8000 Operating Instructions Manual page 145

Troubleshooting When Using the Facsimile Function
Problem
Although a group specifi-
cation was set for the fol-
lowing, reception was not
possible.
Receiving Station of In-
formation Box, Forward-
ing, Forwarding of
Special Sender, Reception
Report e-mail, Email TX
Results, routing e-mail
received via SMTP.
3
❖ Reception
Problem
The machine failed to
print received fax docu-
ments.
The machine failed to
print received fax docu-
ments.
The machine failed to
print received fax docu-
ments.
❖ Printing
Problem
Print is slanted.
Print is slanted.
Misfeeds occur frequently. The number of feeding in
Misfeeds occur frequently. The paper is damp.
Misfeeds occur frequently. The paper is too thick or
44
Cause
The number of specified
destinations exceeds the
maximum number that
can be specified as a
group.
Cause
If this happened when
the Receive File indicator
was lit, low paper may
have caused printing to
stop.
In [Facsimile Features], un-
der [Reception Settings],
[Store] has been selected
for [Reception File Setting].
Add Paper indicator is lit. Load paper into the tray. See p.87
Cause
The tray's side fences
might not be locked.
The paper is fed at a slant. Load the paper correctly. See p.87
exceeds the capacity of
the machine.
too thin.
Solution
A maximum of 500 parties can be spec-
ified for a group. Check if there are over
the specified numbers registered in the
address book. If a group was registered
in another group or designated in 1-5 of
Transfer Box, transmission is canceled
but an error message does not appear.
See "Registering a Group", General Set-
tings Guide.
Solution
• Load paper into the tray.
• Add toner.
See "Substitute Reception", Facsimile
Reference.
Print the fax documents using a Web
browser or the Print Stored RX File
function. See "Printing Received and
Stored Documents" and "Printing fax
information using a Web browser",
Facsimile Reference.
"Loading Paper".
Solution
Check the side fences are locked. See
p.94 "Changing the Paper Size".
"Loading Paper".
Load paper only as high as the upper
limit markings on the side fences of the
paper tray or bypass tray. See "Copy
Paper", About This Machine.
Use paper that has been stored in the
recommended temperature and hu-
midity condition. See "Copy Paper",
About This Machine.
Use recommended paper. See "Copy
Paper", About This Machine.