Ricoh AFICIO MP 8000 Operating Instructions Manual page 139

Troubleshooting When Using the Facsimile Function
Message
Check whether
there are any
network problems.
{ }
13-17
Check whether
3
there are any
network problems.
{ }
13-18
Check whether
there are any
network problems.
{ }
13-24
Check whether
there are any
network problems.
{ }
13-25
Check whether
there are any
network problems.
{ }
13-26
38
Cause
Registering of user name
is rejected by SIP server.
Cannot access SIP server. • In [Facsimile Features], under [Initial
The password registered
for the SIP server is not
the same as the password
registered for this ma-
chine.
In [Effective Protocol],
[IPv4] is not enabled, or an
incorrect IP address has
been registered.
The [Effective Protocol]
and [SIP Server IPv4 Ad-
dress] settings are differ-
ent, or an incorrect IP
address has been regis-
tered.
Solution
• In [Facsimile Features], under [Initial
Settings], select [SIP Settings], and
then check "SIP Server IP Address"
and "SIP User Name" are correctly
programmed. You can also use the
Web Image Monitor for confirma-
tion. See the Web Image Monitor's
Help.
• Consult the administrator.
Settings], select [SIP Settings], and
then check "SIP Server IP Address"
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Consult the administrator.
Contact the administrator.
• In [System Settings], under [Interface
Settings], select [Effective Protocol],
and then check [IPv4] is pro-
grammed to [Active]. You can also
use the Web Image Monitor for con-
firmation. See the Web Image Mon-
itor's Help.
• In [System Settings], under [Interface
Settings], select [Machine IPv4 Ad-
dress], and then check the IP address
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
• In [System Settings], under [Interface
Settings], select [Machine IPv4 Ad-
dress], and then check the IP address
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.