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Troubleshooting
Replace missing fuser [31.xy]
1
Install the missing fuser. For more information, see the instruction sheet that came with the replacement part.
2
From the scanner control panel, touch Continue to clear the message.
Replace roller kit [81.xy]
Try one or more of the following:
•
Replace the roller kit. For more information, see the instruction sheet that came with the part.
•
From the scanner control panel, select Continue to clear the message and continue printing.
Replace separator pad
Try one or more of the following:
•
Replace the separator pad. For more information, see the instruction sheet that came with the supply.
•
From the scanner control panel, touch Ignore to clear the message.
Replace unsupported cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more
information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's
Guide.
Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or
visit www.lexmark.com.
Replace unsupported fuser [32.xy]
Remove the fuser, and then install a supported one. For more information, see the instruction sheet that came with
the part.
Replace unsupported imaging unit [32.xy]
Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more
information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's
Guide.
Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or
visit www.lexmark.com.
Replace wiper
Try one or more of the following:
•
Replace the fuser wiper in the printer.
•
Touch Continue to clear the message and continue printing.
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