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Clearing jams
•
Push the tray firmly into the printer after loading paper.
•
If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of
the paper are on the right side of the tray. For more information, see the "Loading paper and specialty media"
section of the User's Guide.
Allow the paper to enter the optional mailbox bins properly
•
Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used.
Notes:
–
If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam in
the mailbox bin. For example, if you are printing on a legal-size paper and the bin extender is set to letter-
size, then a jam occurs.
–
If the bin extender is longer than the size of the paper you are printing on, then the edges become uneven
and the paper is not stacked properly. For example, if you are printing on a letter-size paper and the bin
extender is set to legal-size, then the paper does not stack properly.
•
If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper
all the way back.
Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin.
Use recommended paper
•
Use only recommended paper or specialty media.
•
Do not load wrinkled, creased, damp, bent, or curled paper.
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