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Internet Access
Problem 1:
Solution 1:
Problem 2:
Solution 2:
When I enter a URL or IP address I get a time out
error.
A number of things could be causing this. Try the
following troubleshooting steps.
•
Check if other PCs on your LAN work. If they do,
ensure that your workstations IP settings are cor-
rect (IP address, Network Mask, Default gateway
and DNS).
•
If the PCs are configured correctly, but still not
working, check the LevelOne Broadband Router.
Ensure that it is connected and ON. Connect to it
and check its settings. (If you can't connect to it,
check the LAN and power connections.)
•
If the LevelOne Broadband Router is configured
correctly, check your Internet connection
(DSL/Cable modem etc) to see that it is working
correctly.
Some applications do not run properly when using the
LevelOne Broadband Router.
The LevelOne Broadband Router processes the data
passing through it, so it is not transparent.
Use the Special Applications feature to allow the use
of Internet applications which do not function cor-
rectly. Note that at any time, only one (1) PC can use
each Special Application.
If this does solve the problem you can use the Ex-
posed Computer function. This should work with
almost every application, but:
•
It is a security risk, since the firewall is disabled.
A - Troubleshooting
75
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