Using The Index Voice Service; Customising Your Mailbox - Avaya INDeX 9.1 20DT User Manual

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Page 14 - INDeX Functions

Using the INDeX Voice Service

When Message From VoiceMail appears on your display, you access your messages
as follows:
1. Press MENU and . Press > until VOICE appears and then press .
2. Press
3. Press MENU to finish.

Customising Your Mailbox

You can customise your mailbox in many ways. It is essential that you set a passcode
to keep your mailbox private. Regularly update your passcode to maximise security.
To customise your mailbox:
1. Press
2. When answered, dial # for the message desk.
3. Dial your ID.
4. You will hear the voice manager greeting telling you what messages you have.
Dial 7 and select one of the following.
38DHB0002UKCW - Issue 5 (12/00)
and either:
For a 20DT twinned with an extension:
Press #, dial your twinned extension number, your password and follow the
audible prompts to either listen to your messages, send a message or action
your message(s).
For an individual 20DT:
Dial the number displayed, password and follow the audible prompts to either
listen to your messages, send a message or action your message(s).
and dial the Voice Manager extension number (________).
(_____)
and your password.
Temporary Greeting: Dial 0. This replaces your permanent greeting until it is
automatically deleted at a set time; which is defined by your system manager
(___:___
am/pm).
Record Name: Dial 1.
Set Password: Dial 2. Do not set an obvious password such as 1234, 0000 or
your extension number.
Day Alert Option: Dial 3. During day service, the Voice Manager rings this
number if you have new messages. This is not used if you set a Message Light
option.
Permanent Greeting: Dial 4. The Voice Manager plays this prompt either
when no temporary greeting is set or when callers are diverted to your mailbox.
Other Options: Dial and listen to the instructions given.
INDeX DECT 20DT Handset User's Guide

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