Off-Hook Voice Announcing (Ohva) - Samsung iDCS500 User Manual

Samsung iDCS500
OFF-HOOK VOICE ANNOUNCING
While engaged on another call, a keyset can receive voice announcements
(OHVA calls) from other keysets via the handset or speaker. OHVA calls,
however, cannot be received if a keyset is in DND mode or has an OHVA
Block set (see below). The OHVA feature will work with internal and trans-
ferred calls.
MAKING OHVA CALLS
n
To make OHVA calls to a busy extension you must have an OHVA key.
1. Dial the extension number or press the DSS key for the extension.
2. When you receive a busy signal, press the OHVA key.
3. After the attention tone, begin speaking.
4. Finish the call by replacing the handset or pressing the ANS/RLS key.
Note:
•
If you are voice announcing to an extension close to you, use the handset to
avoid an echo effect.
•
You cannot announce to single line telephones.
RECEIVING OHVA CALLS
n
If you receive an off-hook voice announcement, you will hear the announc e-
ment in the handset receiver or over the keyset speaker while you are talking
on your current call.
•
Press the flashing CALL key. This will place the current call on hold and
allow you to talk to the announcing party.
•
To return to your original call, press the key corresponding to your origi-
nal call. This will disconnect the OHVA call.
Note: With 'L' version systems, you can set your keyset to receive OHVA calls via
the handset only. (See
You can also reply to an OHVA call with a text message. (See
the section "Display Features.")
Secure OHVA in the section "Customising Your Keyset.")
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DCS (Euro) Keyset User Guide
Text Messaging
(OHVA)
in