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SAMSUNG
Enterprise IP Solutions
OfficeServ
Installation Guide

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   Summary of Contents for Samsung OfficeServ500

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    SAMSUNG Enterprise IP Solutions OfficeServ Installation Guide...

  • Page 2

    Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engineering and manu- facturing may warrant.

  • Page 3

    259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 (factory name, address) declare under our sole responsibility that the product Digital Keyphone System "iDCS500 / OfficeServ500" to which this declaration relates is in conformity with RTTE Directive 1999/5/EC ( Annex II ) Low Voltage Directive 73/23/EEC...

  • Page 4

    Intended Use This telephone system is intended to provide the user with voice communication between the system extensions and connection to the public switched telephone network by digital or analogue links. The telephone system may be provided with the ability to communicate with local computer networks to provide CTI functions and features.

  • Page 5: About This Manual

    Preface About Your Samsung OfficeServ500 System The Samsung OfficeServ500 system comprises three separate versions: ‘S’ (small), ‘M’ (me- dium) and ‘L’ (large). They are defined by their size and functionality—the larger systems provid- ing support for more telephone ports and features than the smaller systems—and are designed to suit a wide range of commercial and business activities.

  • Page 6: Table Of Contents

    Contents Chapter 1 Site Requirements ....................Chapter 2 Installing Single & Multiple Cabinet Configurations ....2-1 Unpacking and Inspection ........................2-1 Single Cabinet Installation - Wall or Floor Mount ................2-2 Two Cabinet Installation - Floor Mount ....................2-2 Three Cabinet Installation - Floor Mount ....................2-3 Rack Mounting Cabinets ........................

  • Page 7

    Chapter 7 Connecting Station Equipment ............. 7-1 Safety Precautions ..........................7-1 Digital Keysets ............................7-1 IP Phones ..............................7-1 Wall Mounting OfficeServ500 Keysets ....................7-2 Wall Mounting DCS (Euro) Keysets ......................7-2 Wall Mounting iDCS Keysets ........................7-2 Add-On Modules (AOM) ..........................7-2 Single Line Telephones .......................... 7-3 Door Phone and Door Lock Release .....................

  • Page 8

    Power Requirements ........................12-1 Configuring the VM System ......................... 12-2 Testing the Hardware ..........................12-2 Chapter 13 Upgrading an iDCS500 to an OfficeServ500 System ....13-1 Appendix A Processor and Interface Card LED Indications......A-1 List of Figures OfficeServ500 Cabinet Dimensions...

  • Page 9

    MDF Connections: Digital Keyset to DLI Card 7-1b MDF Connections: Digital Keyset to 16DLI Card IP Phone Connection Wall Mounting an OfficeServ500 Keyset Wall Mounting a DCS (Euro) Keyset Wall Mounting an iDCS Series Keyset 7-6a MDF Connections: Add-On Module to DLI Card...

  • Page 10: Chapter 1 Site Requirements

    Chapter 1 Site Requirements When planning the installation of your OfficeServ500 system, choose a site that meets the following requirements. There is sufficient space for easy installation (Figure 1–1) and adequate lighting. The location minimizes cable lengths. (See the Cable Requirements table in Chapter 3, “Specifica- tions”, of the Samsung OfficeServ500 General Description guide.)

  • Page 11: Officeserv500 Cabinet Dimensions

    Chapter 1 Site Requirements 300mm 567mm 502mm 1506mm 1004mm FIGURE 1-1 OFFICESERV500 CABINET DIMENSIONS...

  • Page 12: Chapter 2 Installing Single & Multiple Cabinet Configurations

    Cabinet Configurations Unpacking and Inspection The OfficeServ500 can be configured in several ways: ‘S’ and ‘M’ systems are configured as a single cabinet only; ‘L’ systems can have one, two or three cabinets. A single cabinet system may be wall, floor, or rack mounted while multiple cabinets systems may only be floor or rack mounted.

  • Page 13: Two Cabinet Installation - Floor Mount

    Two Cabinet Installation - Floor Mount One cabinet is to act as the main key service unit (KSU), the other as an expansion cabinet. Check that each cabinet carton includes the following items: OfficeServ500 cabinet Top cover Left and right side covers...

  • Page 14: Three Cabinet Installation - Floor Mount

    Three Cabinet Installation - Floor Mount One cabinet is to act as the main key service unit (KSU), the others as expansion cabinets. Check that each cabinet carton includes the following items: OfficeServ500 cabinet Top cover Left and right side covers...

  • Page 15: Rack Mounting Cabinets

    Adding Expansion Cabinet(s) to a Working System If you already have a working OfficeServ500 ‘L’ version single- or two-cabinet system, you can up- grade it with the addition of one or more expansion cabinets at a later time. The procedure to adopt for such an upgrade will be one of those discussed above, depending on whether you are adding one or two expansion cabinets.

  • Page 16

    FIGURES 2-1 TO 2-4...

  • Page 17: System Wall Mounting

    2 x #10 (2.6mm) screws in 1.5 cm (5/8") plywood backboard. NOTE: Leave screws approximately 4mm (1/8") proud of backboard 40 cm (16") FIGURE 2-1 SYSTEM WALL MOUNTING...

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    MOUNTING SCREWS FRONT BO TTO M LEFT SIDE FIGURE 2-2 ATTACHING LEGS TO MAIN CABINET...

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    Bracket Screws Bracket Ground Bar Bracket Screws Bracket FIGURE 2-3 SIDE COVER MOUNTING BRACKETS...

  • Page 20

    Mounting Screw Holes Mounting Screw Holes FIGURE 2-4 SECURING CABINET IN RACK...

  • Page 21: Chapter 3 Grounding, Power Connections And Cabling

    Chapter 3 Grounding, Power Connections and Cabling Grounding An equipment grounding conductor that complies with the electrical specifications of your country is to be installed as part of the circuit that supplies the system. Bare, covered, or insulated grounding con- ductors are acceptable.

  • Page 22: Power Connections

    Chapter 3 Grounding and Power Connections NOTE ON GROUNDING—When conventional analogue telephone circuits are connected to the system, under certain fault conditions (e.g., the tip and/or ring conductor is crossed with a power line, or the circuit is affected by lightning during a storm), it is possible for hazardous potentials to appear across the tip and ring wiring coming in to the system cabinet(s) from outside (i.e., from overhead cables, buried cables, or cable head pedestal).

  • Page 23

    SEPUs A PSU-B can supply up to 56 station devices or Station Equivalent Power Units (SEPUs). A second PSU can supply up to 64 station devices or SEPUs (for a total of 120 stations). Several interface cards, other than station cards, consume 48V power and the consumption of these cards is rated in SEPUs. The table below shows the SEPU rating of all the cards that consume 48V.

  • Page 24: Mdf Cabling

    Chapter 3 Grounding and Power Connections CONNECTING AN EXTERNAL 48VDC BATTERY SOURCE CAUTION: To reduce risk of fire and injury, use only a sealed nickel-cadmium or lead-acid battery supply capable of handling a charge current of 0.45 Amps, a charge voltage of -54 VDC and a discharge rate of 6–40 Amp Hours (AH).

  • Page 25

    FIGURES 3-1 TO 3-4...

  • Page 26: System Grounding

    MAIN CABINET CONFIGURATION (LEFT SIDE VIEW) GROUND BAR EARTH GROUND MAIN AND EXPANSION (TWO) CABINET CONFIGURATION (LEFT SIDE VIEW) CONNECT GROUND HERE CONNECT EARTH GROUND HERE FIGURE 3-1 SYSTEM GROUNDING...

  • Page 27: Power Input Location

    Power Input Location FIGURE 2–4 FIGURE 3-2 POWER INPUT LOCATION...

  • Page 28

    110/220V selection switch FIGURE 3-3 SETTING VOLTAGE ON PSU...

  • Page 29

    Expansion 2 Expansion 1 Battery Connector (3 pin) above AC power connectors on side of cabinets Basic KSU Battery Cables Each circuit has individual Basic KSU Expn 1 Expn 2 ON/OFF switch incorporating safety trip Distribution box fixed securely to wall 48V (4x12 or 8x6) Batteries FIGURE 3-4 RESERVE POWER BATTERY CONNECTIONS...

  • Page 30: Chapter 4 Installing Processor And Interface Cards

    For full descriptions of all the cards discussed in this chapter, and to determine which you will need to install for your selected system configuration, refer to the Samsung OfficeServ500 General Description guide. Before installing any card, unpack it and check it for signs of physical damage.

  • Page 31

    Chapter 4 Installing Processor and Interface Cards MAIN CONTROL PROCESSOR CARD DAUGHTERBOARDS Position Type of Daughterboard Allowed LOC1 MFM, SCM, RCM and ESM* LOC2 MFM, SCM, RCM LOC3 MFM, SCM, RCM and MISC * The ESM must be installed in this position in a multiple cabinet (‘L’) system or any system running ‘L’ version software NOTE: Only one of any given type of daughterboard may be installed on any one MCP2 card (e.g.

  • Page 32: Switch Control Processor Card (scp2)

    INSTALLING THE MCP2 CARD CAUTION: Do not insert the card with system power on. Switch the power OFF. 1. Install the SmartMedia card into its position on the MCP2 card. (Figure 4-1.) Below the rows of LEDs on the front panel is a small hinged flap marked “Smart Media.” Pull open this flap to access the slot for the SmartMedia card.

  • Page 33: Local Control Processor Card (lcp2)

    Chapter 4 Installing Processor and Interface Cards INSTALLING THE SCP/SCP2 CARD CAUTION: Do not insert the card with system power on. Switch the power OFF. 1. Install the required daughterboard(s) on the SCP2 card (refer to relevant section for the daughterboard(s), below).

  • Page 34: Esm Daughterboard

    LED INDICATIONS There are 12 LED indicators on the front of the card showing the status of the card. The indications are described in Appendix ESM Daughterboard This board (Figure 4-5) has no selectable options and installs in position LOC1 of the MCP2 card (Figure 4-1).

  • Page 35: Mfm Daughterboard

    Chapter 4 Installing Processor and Interface Cards MFM Daughterboard This board (Figure 4-10) has no selectable options and installs in any available position of the MCP2 card when the system has one cabinet installed (Figure 4-1). If the system has more than one cabinet, the MFM board must be installed in position LOC3 of the MCP2 card, any available position of the SCP2 card (Figure...

  • Page 36: Interface Cards

    IOM Board This board (Figure 4-13) has no selectable options and installs in the system main KSU (Figure 4-14). It provides two serial I/O ports. First, install the Modem board, if required (see above). Then, line the IOM board up with the horizontal card slot above the universal slots and slide it in. Press gently on the centre of the board’s front panel to seat it and secure the board with the two screws.

  • Page 37: 8bsi Card

    The RS-232 DB9 connector on the face of the TEPRI card allows trace monitoring of TEPRI functions. This is for testing purposes and should only be used under the supervision of Samsung Technical Support. NOTE: If you are connecting TEPRI cards using the Q-SIG network protocol, it is recommended that the cable between the cards is not more than 150m long.

  • Page 38: Ac15 Card

    AC15 Card This card (Figure 4-15) has no selectable options. Insert as many AC15 cards as are needed into any universal slots (Figure 4-2). Push firmly in the middle of both card ejectors on each card to ensure that it is fully inserted into the backplane connector. DLI Card There are no options to select on this card (Figure...

  • Page 39: 16sli Card

    4-10 Chapter 4 Installing Processor and Interface Cards This card automatically detects DTMF or dial pulse signals from an SLT. Software and hardware settings are not required. The 8SLI has no DTMF receivers; it will share the system resources. If there is a medium to high concentration of 8SLI cards or traffic, one or more MFM daughterboards should be added to a processor card to relieve congestion.

  • Page 40: 8mwsli Card

    4-11 8MWSLI Card There are no options to select on this card (Figure 4-15). Insert as many 8MWSLI cards as are needed into universal slots 1 to 7 (Figure 4-2). Push firmly in the middle of both card ejectors on each card to ensure that it is fully inserted into the backplane connector.

  • Page 41: Auto Attendant Card

    4-12 Chapter 4 Installing Processor and Interface Cards Auto Attendant Card CAUTION: Do not insert the card with system power on. Switch the power OFF. This card has no selectable options (Figure 4-19) but is under software control. Insert up to and including five AA cards into any universal card slots (Figure 4-2).

  • Page 42: Mgi3card

    4-13 LAN Port The RJ-45 connector for LAN port connection is located on the front panel of the MGI card. The LAN port is connected to the Internet network through network equipment such as the switching hub. RS-232C Port This port is connected to a PC and is used when executing the monitor program for the MGI card.

  • Page 43

    FIGURES 4-1 TO 4-24...

  • Page 44: Mcp2 Card

    LOC1 CHAMP Insert LOC2 SmartMedia Card Smart Media MISC MISC1 LOC3 MISC2 LAN Connector Memory Backup Switch FIGURE 4-1 MCP2 CARD...

  • Page 45

    FIGURE 4-2 MCP2 CARD LOCATION...

  • Page 46: Scp2 Card

    LOC1 MISC MISC1 LOC2 MISC2 LOC3 FIGURE 4-3 SCP2 CARD...

  • Page 47: Lcp2 Card

    LOC1 MISC MISC1 MISC2 LOC2 LOC3 FIGURE 4-4 LCP2 CARD...

  • Page 48: Esm Board

    FIGURE 4-5 ESM BOARD...

  • Page 49

    Screw Locations FIGURE 4-6 MCP2/LCP2 CARD SCREW LOCATIONS...

  • Page 50: Misc Board

    D3 D4 D2 D1 FIGURE 4-7 MISC BOARD...

  • Page 51

    Screw Locations FIGURE 4-8 SCP2 CARD SCREW LOCATIONS...

  • Page 52: Scm Board

    FIGURE 4-9 SCM BOARD...

  • Page 53: Mfm Board

    FIGURE 4-10 MFM BOARD...

  • Page 54: Rcm Board

    FIGURE 4-11 RCM BOARD...

  • Page 55: Modem Board

    FIGURE 4-12 MODEM BOARD...

  • Page 56: Iom Board

    Mounting Screws Line up holes when installing modem Mounting Screws FIGURE 4-13 IOM BOARD...

  • Page 57

    FIGURE 4-14 IOM BOARD SLOT IN KSU...

  • Page 58: Interface Cards

    TRUNK B CARD 8TRK CARD PRI CARD 8BSI CARD AC15 CARD DLI CARD 16DLI CARD SLI CARD 8SLI CARD 16SLI CARD BRI (S ) CARD 8MWSLI CARD 16MWSLI CARD FIGURE 4-15 INTERFACE CARDS...

  • Page 59: Tepri Card

    FIGURE 4-16 TEPRI CARD...

  • Page 60: Tepri Card Screw Locations

    SCREWS EJECTOR TABS FIGURE 4-17 TEPRI CARD SCREW LOCATIONS...

  • Page 61: Mdf Connections Rj-45 To 8bsi Card

    25 PAIR CABLE WITH FEMALE CONNECTOR TO 8BSI CARD RJ-45 Connector Champ Colour Port Signal Pin No Pin No D cha nnel data Sync line Bn-W D cha nnel data W-Bn Sync line D cha nnel data R-Gn Sync line Gn-R D cha nnel data Bk-B...

  • Page 62: Aa Card

    CAUTION DO NOT INSERT WITH POWER FIGURE 4-19 AA CARD...

  • Page 63

    POWER REGULATOR VOICE PROCESSING MODULE SERIAL PORT PORTS 5 - 8 VOICE PROCESSING MODULE PARALLEL PORT PORTS 1 - 4 BACKPLANE CONNECTOR HDD ACCESS RUN INDICATOR DISK DRIVE RESET BUTTON FIGURE 4-20 SVMi-8 / CADENCE CARD...

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    VOICE PROCESSING MODULE SERIAL PORT RESET BUTTON DISK DRIVE FIGURE 4-21 SVMi-16 CARD...

  • Page 65

    ITM3D 4= Reset button 1= LEDs 5= J3 connector 5= J3 connector 2= LAN port 3= RS-232C FIGURE 4-22 MGI2 CARD...

  • Page 66

    J5 / J6 MGI3D/ITM3D FIGURE 4-23 MGI3 CARD...

  • Page 67

    Clear A-law u-law FIGURE 4-24 VDIAL CARD...

  • Page 68: Chapter 5 Power Up Procedures

    Chapter 5 Power Up Procedures Before powering up your system, ensure that all of the procedures described in the previous chapters have been followed carefully. Connect Power to the System During the initial installation, it is best to verify proper system operation before plugging in any amphenol-type cables to the MDF.

  • Page 69: Card Verification

    LEDs again. If the problem is corrected, you have a defective card. Test and remove the faulty card before continuing. If the LEDs still do not light, unplug the expansion cabinet and change power supplies. This will probably solve the problem. If it does not, contact Samsung Technical Support.

  • Page 70: Default Trunk And Station Numbering

    Default Trunk and Station Numbering On initial power up, the MCP2 card reads each slot for the existence of a card and identifies the type of card. It stores this information as the default configuration. The trunk card in the lowest slot number is assigned trunk numbers beginning with 701.

  • Page 71

    FUSES VOLTAGE SETTING FIGURE 5-1 FUSES ON PSU...

  • Page 72: Chapter 6 Connecting Central Office Circuits

    Chapter 6 Connecting Central Office Circuits Safety Precautions Use caution when installing or modifying telephone lines. To limit the risk of personal injury, al- ways follow these precautions before connecting Central Office (C.O.) circuits: ! Never install telephone wiring during a lightning storm. ! Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations.

  • Page 73: Isdn Pri Circuit

    Chapter 6 Connecting Central Office Circuits ISDN PRI Circuit Using a standard, straight-through 8-conductor data cable or straight-through 8-conductor line cord, connect the Network Terminating Unit to the TEPRI card as shown in Figure 6-5. ISDN BRI Lines The Basic Rate Interface (BRI) card can be used as ISDN TE (Terminal Equipment) or NT2 (Network Termination 2 / Multi-way ISDN Interface).

  • Page 74

    FIGURES 6-1 TO 6-6...

  • Page 75

    FIGURE 6-1 MDF CONNECTIONS: LOOP START LINE TO TRUNK B CARD...

  • Page 76

    25 PAIR CABLE WITH FEMALE CONNECTOR TO ANY 8TRK CARD CONNECT TO ANY CIRCUIT ON ANY 8TRK CARD FIGURE 6-2 MDF CONNECTIONS: LOOP START LINE TO 8TRK CARD...

  • Page 77

    FIGURE 6-3 MDF CONNECTIONS: AC15 CARD...

  • Page 78

    FIGURE 6-4 MDF CONNECTIONS: OFF PREMISES EXTENSION FROM SLI CARD...

  • Page 79

    TRANSMIT PAIR RECEIVE PAIR CUSTOMER- PROVIDED MALE RJ-45 CABLE NETWORK TERMINATING UNIT FIGURE 6-5 MDF CONNECTIONS: ISDN PRI CIRCUIT TO TEPRI CARD...

  • Page 80

    MDF CONNECTIONS TO BRI CARD PAIR FUNCTION CIRCUIT TERM COLOUR TX TIP W-BL TX RING BL-W RCV TIP RCV RING PAIR TX TIP W-BR TX RING BR-W TWO PAIR TWISTED RCV TIP W-GY SHEATHED STATION CABLE GY-W RCV RING 24 AWG (0.5mm) OR 26 AWG (0.4mm) TX TIP TX RING...

  • Page 81

    MDF STATION CONNECTIONS TO BRI CARD PAIR FUNCTION CIRCUIT TERM COLOUR TX TIP W-BL TX RING BL-W RCV TIP RCV RING TX TIP W-BR PAIR TX RING BR-W TWO PAIR TWISTED RCV TIP W-GY SHEATHED STATION CABLE GY-W RCV RING 24 AWG (0.5mm) OR 26 AWG (0.4mm) TX TIP...

  • Page 82: Chapter 7 Connecting Station Equipment

    Use caution when installing or modifying telephone lines. Digital Keysets You can connect OfficeServ500 keysets, DCS (“Euro”) keysets or iDCS Series keysets to the telephone system. For Internet (IP) phones, refer to Phones, below. NOTE: OfficeServ500 is a self-configuring system. If you connect, say, a 12-button Euro keyset to a DLI port that previously had a 24-button Euro keyset installed, the existing data will be rewritten with 12-button keyset default data (MMC 723).

  • Page 83: Wall Mounting Officeserv500 Keysets

    Add-On Modules (AOM) The system supports DCS 48-button AOMs, iDCS 64-button AOMs and OfficeServ500 DS- 5064B 64-button AOMs. Up to four AOMs can be connected to a single station. The total number that can be installed in a system is shown in the table.

  • Page 84: Single Line Telephones

    Using one pair twisted #24 AWG (0.5mm) or #26 AWG (0.4mm) jumper wire, cross-connect each add-on module (AOM) to a DLI port (Figure 7-6a or 7-6b) or plug into the keyset daughterboard of your choice (see Chapter 9). If an AOM is to operate as a stand-alone unit, there is nothing else required other than assigning soft keys.

  • Page 85: Dect Base Station (dbs)

    Mode). Also, MMC 419 is used to determine whether power is supplied to that port. After programming the BRI card, it must be restarted using MMC 418. Refer to the Samsung Com- bined System Programming Manual for details of MMC programming.

  • Page 86

    FIGURES 7-1 TO 7-8...

  • Page 87

    FIGURE 7-1a MDF CONNECTIONS: DIGITAL KEYSET TO DLI CARD...

  • Page 88

    FIGURE 7-1b MDF CONNECTIONS: DIGITAL KEYSET TO 16DLI CARD...

  • Page 90

    MOUNTING HOLES...

  • Page 91

    FIGURE 7-4 WALL-MOUNTING A DCS (EURO) KEYSET...

  • Page 92

    FIGURE 7-5 WALL-MOUNTING AN iDCS SERIES KEYSET WITH BASE WEDGE...

  • Page 93

    FIGURE 7-6a MDF CONNECTIONS: ADD-ON MODULE TO DLI CARD...

  • Page 94

    FIGURE 7-6b MDF CONNECTIONS: ADD-ON MODULE TO 16DLI CARD...

  • Page 95

    FIGURE 7-7a MDF CONNECTIONS: SINGLE LINE TELEPHONE TO SLI CARD...

  • Page 96

    FIGURE 7-7b MDF CONNECTIONS: SINGLE LINE TELEPHONE TO 8SLI OR 8MWSLI CARD...

  • Page 97

    FIGURE 7-7c MDF CONNECTIONS: SINGLE LINE TELEPHONE TO 16SLI CARD...

  • Page 98

    FIGURE 7-7d MDF CONNECTIONS: SINGLE LINE TELEPHONE TO 16MWSLI CARD...

  • Page 99

    FIGURE 7-8a MDF CONNECTIONS: DOOR PHONE AND DPIM TO DLI CARD...

  • Page 100

    FIGURE 7-8b MDF CONNECTIONS: DOOR PHONE AND DPIM TO 16DLI CARD...

  • Page 101: Chapter 8 Connecting Optional Equipment

    Common Bell PC for programming Voice Mail/Auto Attendant (customer-provided) (For full details of MMC programming for these options, see the Samsung Combined Systems Programming Manual.) Music On Hold/Background Music Connect each customer-provided music source to the music input on a MISC daughter-...

  • Page 102: Common Bell

    Chapter 8 Connecting Optional Equipment Common Bell A customer-provided loud ringing device can be controlled using a dry contact pair on a MISC daughter board. (Figure 8-3.) Using MMC 204, programming allows for interrupted or continuous operation of the contacts. The interrupted selection follows the C.O. ring cadence: one second ON/three seconds OFF.

  • Page 103: Pc Programming

    DB9 connector to the SIO end of the cable and a connector that meets the require- ments of the PC to the other end. This cable must not exceed 300 feet. For information on programming the ports, refer to MMC 804 in the Samsung Combined Sys- tems Programming Manual.

  • Page 104

    FIGURES 8-1 TO 8-6...

  • Page 105

    MISC 1 RED / GREEN 8-CONDUCTOR PLUG CUSTOMER PROVIDED MISC 2 MUSIC SOURCE 1 CUSTOMER PROVIDED MUSIC SOURCE 2 BROWN / ORANGE FIGURE 8-1 MDF CONNECTIONS: MOH SOURCE TO MISC BOARD...

  • Page 106

    BLACK / YELLOW 8-CONDUCTOR MISC 1 PLUG CUSTOMER-PROVIDED MISC 2 PAGING AMPLIFIER MISC 1 6-CONDUCTOR PLUG CUSTOMER-PROVIDED PAGING AMPLIFIER FOR LOUD BELL MISC 2 8-CONDUCTOR WHITE (OR GREY) / BLUE PLUG RELAY CONTACT ORANGE / BROWN PAIR RELAY CONTACT BLACK / YELLOW PAIR RELAY CONTACT RED / GREEN PAIR...

  • Page 107

    6-CONDUCTOR MISC 1 PLUG 8-CONDUCTOR PLUG MISC 2 RELAY CONTACT BROWN / ORANGE PAIR RELAY CONTACT BLACK / YELLOW PAIR RELAY CONTACT RED / GREEN PAIR FIGURE 7–3 FIGURE 8-3 MDF CONNECTIONS: COMMON BELL TO MISC BOARD...

  • Page 108

    Daughterboards FIGURE 8-4 SIO CONNECTOR LOCATIONS (IOM BOARD)

  • Page 109

    IOM BOARD IOM BOARD IOM BOARD IOM BOARD IOM BOARD PRINTER PRINTER PRINTER PRINTER PRINTER RXD 2 RXD 2 RXD 2 RXD 2 RXD 2 TXD 3 TXD 3 TXD 3 TXD 3 TXD 3 GND 5 GND 5 GND 5 GND 5 GND 5 DTR 4...

  • Page 110: Chapter 9 Installing Keyset Daughterboards

    These microphones require an “EXTMIC” key programmed on the keyset to activate or deacti- vate them (refer to the Samsung Combined Systems Programming Manual for details).

  • Page 111: Dcs Keyset Daughterboards

    4. Secure the daughterboard onto the keyset using the screws provided. If you removed cables from cable runs, replace them as required. Connecting Devices To OfficeServ500 Daughterboards There are two methods for connecting devices to keyset daughterboards. The simplest method is to connect a device (e.g.

  • Page 112: Kdb-single Line Interface (kdb-sli)

    KDB-Single Line Interface (KDB-SLI) The KDB-SLI provides one additional SLI circuit for the connection of any standard telephone (SLT). The KDB-SLI will only operate when the keyset is connected to an 8-port DLI card so that it can use the second B channel. Each port on this card is intended for connection to one tele- phone.

  • Page 113: Idcs Keyset Daughterboards

    FKDBF may have up to three external microphones attached to it for conference room type ap- plications. These microphones require an “EXTMIC” key programmed on the keyset to activate or deactivate them (refer to the Samsung Combined Systems Programming Manual for details). Read Installation Procedure, below.

  • Page 114: Installation Procedure

    Installation Procedure Always unplug the keyset line cord before installing a daughterboard. 1. Place the keyset face down on a flat surface. 2. Remove the base wedge by firmly pushing inwards from each side and pulling it off the re- taining clips.

  • Page 115

    FIGURES 9-1 TO 9-2...

  • Page 116

    1. BEFORE FITTING DAUGHTERBOARD (UNPLUG LINE CORD) EXTRA HANDSET BLANKING PLATES (KNOCKOUTS) 2. AFTER FITTING DAUGHTERBOARD EXTRA HANDSET DAUGHTERBOARD A = SCREW-HOLES FOR SECURING DAUGHTERBOARD FIGURE 9-1 CONNECTING DCS KEYSET DAUGHTERBOARDS...

  • Page 117

    FIGURE 9-2 CONNECTING iDCS 28D AND 18D KEYSET DAUGHTERBOARDS...

  • Page 118: Chapter 10 Software And Database Management

    Management Software Management The OfficeServ500 operating software is stored on the SmartMedia card which is connected to the MCP2 card. The SmartMedia card has 16 Megabytes of NAND flash memory and is format- ted with a custom format to allow faster loading, in a similar manner to a hard disk. In addition to the operating system, the SmartMedia card carries operating software for: •...

  • Page 119: Database Management

    10-2 Chapter 10 Software and Database Management Database Management The customer system database is stored in super capacitor-backed RAM on the MCP2 itself. The database can be saved to the SmartMedia card using MMC 815 (Customer Database Copy), where it is stored as a single file. This save can be performed manually or the system can be programmed to save the database automatically at a designated time every day.

  • Page 120: Chapter 11 Adding Interface Cards To The System

    Chapter 11 Adding Interface Cards to the System This chapter describes how to add interface cards to your OfficeServ500 system when you have finished installation and already begun operating. It also explains how to calculate the number of DTMF receivers your system requires (the system “grading”) to operate correctly.

  • Page 121

    11-2 Chapter 11 Adding Interface Cards to the System How to Calculate the Number of MFM and SCM Daughterboards Required Each interface card installed in the system has its own “MFMU” value (see table, below). These values are used to calculate the number of daughterboards required. There is a maximum of three SCM and MFM daughterboards in any system (one SCM and two MFMs).

  • Page 122

    11-3 Example Configuration: For example, you have a two cabinet (two shelf) system and require 160 single line ports. This gives a to- tal of 160 MFMUs. The “rate” is therefore 5 (the total MFMU value is more than 40). Replacing these val- ues in the above equation gives: ((160 / 5 –...

  • Page 123

    SIO1 SIO2 SIO3 SIO4 PSU-B PSU-B PSU-B/PSU60 PSU-B/PSU60 SLOT1 SLOT1 SLOT2 SLOT2 SLOT3 SLOT3 SLOT4 SLOT4 SLOT5 SLOT5 SLOT6 SLOT6 SLOT7 SLOT7 SLOT8 SLOT9/SCP MCP/LCP Single Cabinet System PSU-B PSU-B/PSU60 SLOT1 SLOT2 SLOT3 SLOT4 SLOT5 SLOT6 SLOT7 SLOT8 SLOT9/SCP MCP/LCP PSU-B PSU-B PSU-B/PSU60...

  • Page 124: Reset Button

    Introduction This chapter provides the additional steps required to set up the SVMi-8, SVMi-16, or Cadence Voice Mail (VM) card to operate with the OfficeServ500 system. LED Indications On the SVMi-8 and Cadence cards there are two LEDs: the hard disk drive (HDD) LED will flash green whenever the drive is being accessed;...

  • Page 125: Configuring The Vm System

    Wait for the ACT LED to be either OFF or ON steady green. Either of these conditions indicates normal operation as defined in the table above. 4. OFFICESERV500 PROGRAMMING Perform the following programming steps. It is necessary to perform these now so that the VM system will be initialized accordingly.

  • Page 126

    Chapter 13 Upgrading an iDCS500 to an OfficeServ500 System This chapter describes how to upgrade an existing iDCS500 system to an OfficeServ500 system. For this, you require replacement SmartMedia, MCP2, LCP2 and SCP2 cards. (Your iDCS500 system uses MCP, SCP and LCP cards.) You will, of course, also require any new equipment you want to use with the upgraded system.

  • Page 127: Led Indications

    Appendix A Processor and Interface Card LED Indications Main Control Processor (MCP2) Card: L Version MCP2 card is powered down. MCP2 card is booting. Flicker indicates normal operation. SmartMedia card is not installed or not recognized. SmartMedia card is installed and recognized. Flicker indicates card is being accessed. LAN is not operating.

  • Page 128

    Appendix A Processor and Interface Card LED Indications Main Control Processor (MCP2) Card: S/M Versions MCP2 card is powered down. MCP2 card is booting. Flicker indicates normal operation. SmartMedia card is not installed or not recognized. SmartMedia card is installed and recognized. Flicker indicates card is being accessed. LAN is not operating.

  • Page 129

    Local Control Processor (LCP2) LCP2 HDLC TX (Transmit) Status There is no link from the LCP2 card. The link from the LCP2 card is being set up. Flicker indicates a message has been transmitted. LCP2 HDLC RX (Receive) Status There is no link from the LCP2 card. The link from the LCP2 card is being set up.

  • Page 130

    Appendix A Processor and Interface Card LED Indications MGI2 Card Function Status ON: Power is authorized to the MGI card Displays the power authorization status. OFF: Power is not authorized to the MGI card Flicker: The MGI card is operating normally Displays the operating status of the MGI card.

  • Page 131

    MGI3 Card Function Status Displays the power supply status of the card ON: Power is supplied normally OFF: No power supply Shows if voice service is available. Flicker: Service is available OFF: Service is unavailable Displays the status of data transmission through Ethernet. Flicker: Data is being transmitted OFF: No data is being transmitted Displays the status of data reception through Ethernet.

  • Page 132

    Samsung Telecoms (U.K.) Limited Brookside Business Park, Greengate, Middleton, Manchester M24 1GS...

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