Psg Limited Lifetime Warranty (Regular) - CADDY PF01302 Installation And Operating Instructions Manual

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Table Of Contents

Table of Contents

The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty

covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof

of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to

your PSG dealer.

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation,

lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, or

venting problems are not covered by this warranty.

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the

use of unauthorized parts or others than original parts void this warranty. An authorized qualified technician must perform

the installation in accordance with the instructions supplied with this product and all local and national building codes.

Any service call related to an improper installation is not covered by this warranty.

The manufacturer may require that defective products be returned or that digital pictures be provided to support the

claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be

defective, the manufacturer will repair or replace such defect. Transportation fees to ship the product back to the

purchaser will be paid by the manufacturer. All parts costs covered by this warranty are limited according to the table

below.

The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the

defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding

the wholesale price of any warranted but defective parts. The manufacturer shall in no event be responsible for any

special, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product.

A one-time replacement limit applies to all parts benefiting from a lifetime coverage. This warranty applies to products

purchased after September 1

DESCRIPTION

Combustion chamber (welds only*), heat exchanger (welds only*), and

cast iron door framing.

Surrounds and heat shields, auger and auger tube.

Ash drawer, trims (aluminum extrusions) and plating (defective

manufacture*).

Rotary valve, glass retainers and handle assembly.

Burn pot and baffle.

Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring,

rheostat, and other controls.

Paint (peeling*), ceramic glass (thermal breakage only*), gaskets,

insulation, panels, ceramic fibre blankets and other options.

All parts replaced under the warranty.

*Pictures required

Shall your unit or a components be defective, contact immediately your PSG dealer. Prior to your call make sure you

have the following information necessary to your warranty claim treatment:



Your name, address and telephone number;



Bill of sale and dealer's name;



Installation configuration;

Before shipping your unit or defective component to our plant, you must obtain from your PSG

dealer an Authorization Number. Any merchandise shipped to our plant without authorization will be

refused automatically and returned to sender