CADDY PF01102 Installation And Operating Instructions Manual

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Installation and operating instructions
for the MAX CADDY WOOD FURNACE
FURNACE MODELS INCLUDED IN THIS MANUAL

WOOD ONLY

Read these instructions carefully before installing
You have purchased one of the finest wood or combination furnaces available
on the market. We are confident that your furnace will provide years of comfort
Verified and tested for Canada and
the United States by an accredited
laboratory.
Eco-energy at the hearth
of your home
Printed in Canada
(PF01102 model)
Certified according to CSA B415.1-10, CSA B366.1, UL391,
CSA C22.2 NO.236, UL 1995, CAN/CSA B140.4 and UL 727
and operating your furnace.
CONGRATULATIONS!
and safe operation.
Please keep this document!
COMBINATION
20 kW / 25 kW AND OIL
This manual is available for free download on the manufacturer's
web site. It is a copyrighted document. Re-sale is strictly
prohibited. The manufacturer may update this manual from time
to time and cannot be responsible for problems, injuries, or
damages arising out of the use of information contained in any
manual obtained from unauthorized sources.
St-Augustin-de-Desmaures (Quebec)
PSG
250, de Copenhague,
CANADA G3A 2H3
07-06-2016
45833A

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Summary of Contents for CADDY PF01102

  • Page 1: Wood Only

    Installation and operating instructions for the MAX CADDY WOOD FURNACE (PF01102 model) Certified according to CSA B415.1-10, CSA B366.1, UL391, CSA C22.2 NO.236, UL 1995, CAN/CSA B140.4 and UL 727 FURNACE MODELS INCLUDED IN THIS MANUAL COMBINATION WOOD ONLY 20 kW / 25 kW AND OIL Read these instructions carefully before installing and operating your furnace.
  • Page 2: Table Of Contents

    GLASS SPECIFICATIONS .............................. 12 8.7. ASH DRAWER ................................. 12 8.8. ASH GRATE ..................................12 MAX CADDY WOOD ONLY FURNACE, COMBINED WOOD / ELECTRIC OR PARALLEL ADD-ON PF01102 ......13 INSTALLATION INSTRUCTIONS ............................14 9.1. BLOWER INSTALLATION ............................... 14 9.2. LINK BOARD INSTALLATION AND CONNECTION ......................14 9.3.
  • Page 3 11.7.2. COOL M ..................................37 11.7.3. CIRC M ) ............................37 AIR CIRCULATION 11.8. WOOD HEATING ................................38 11.8.1. LIGHTING ..................................38 11.8.2. PREHEATING ................................. 38 11.8.3. HEATING ..................................38 11.8.4. EARLY SIGNS OF AN OVERFIRED FURNACE: ......................38 11.8.5. WOOD AS HEATING FUEL ............................. 39 11.8.6.
  • Page 4 23.6.2. ELECTRODES SETTING ..............................58 23.7. APPLIANCE START-UP ................................59 23.8. PROLONGED CLOSING ................................59 TECHNICAL DATA ................................... 59 24.1. UH –MAX CADDY ..................................59 MAINTENANCE ..................................59 25.1. MAINTENANCE ..................................59 25.2. SERVICE ....................................60 25.3. FILTERS ....................................60 ELECTRICAL DIAGRAM BECKETT OIL UNIT ........................
  • Page 5: Introduction

    The Max Caddy furnace was tested and approved according to the CSA B415.1-10 Standard. To optimize the efficiency of your furnace, here is some advice that you should follow when installing or operating your Max Caddy.
  • Page 6: Appliance Performance (1)

    2. APPLIANCE PERFORMANCE Fuel type Dry cordwood Recommended heating area 1,500 to 3,500 ft² (139 to 325 m²) Firebox volume 4.9 ft³ (0.139 m³) Maximum burn time 17 h Maximum input capacity (dry cordwood) 421,000 BTU Overall heat output rate (min. to max.) 19,243 BTU/h to 67,069 BTU/h (5.6 kW to 19.6 kW) Nominal heat output at 15lb/ft³...
  • Page 7: General Features

    3. GENERAL FEATURES Maximum log length 25 in (635 mm) / north-south* Diameter of the flue collar 6 in (152 mm) Recommended connector pipe diameter 6 in (152 mm) if installed as wood only or combined wood-electric Mandatory connector pipe diameter 7 in (178 mm) if installed as combined wood-oil Recommended chimney diameter 6 in (152 mm) if installed as wood only or combined wood-electric...
  • Page 8: Specifications

    4. SPECIFICATIONS Color Grey Thermostatic control Door type Single, glass with cast iron frame Glass type Ceramic glass Air return plenum – dimensions (Depth or Height) 17 15/16 in Air return plenum – dimension (Width) 19 15/16 in Hot air plenum – dimensions (Depth or Height) 32 1/8 in Hot air plenum –...
  • Page 9: Max Caddy Furnace Technical Data

    5. MAX CADDY FURNACE TECHNICAL DATA THEORETICAL TEMP MODEL (DIRECT DRIVE) STATIC PRESSURE FILTER DEBIT VAR. VENT MOT. VIT. (CFM) (OF) MIN. MAX. INCH H2O MAX CADDY WITH BLOWER / MAX CADDY G-10 2,100 16" x 20" x 1" ADD-ON (PARALLEL) 6.
  • Page 11: Chimney And Draft

    This furnace must be connected to a chimney certified for use with wood burning heating appliances. A 7-inch chimney and connector must be installed for the Max Caddy if it is used as a wood-oil unit, a wood-electrical-oil unit or if an oil option may be installed in the future.
  • Page 12: Smoke Detector

    When ignited, creosote produces an extremely hot fire inside the chimney. In the first year of use, inspect the chimney system at regular intervals to determine a cleaning cycle. Depending on the type of wood used and its quality, a semi-annual cleaning may be required. A yearly cleaning is mandatory. If a significant layer of creosote has accumulated, it must be removed immediately to eliminate the risk of chimney fire.
  • Page 13: Max Caddy Wood Only Furnace, Combined Wood / Electric Or Parallel Add-On Pf01102

    INSTALLATION AND OPERATION INSTRUCTIONS FOR MAX CADDY WOOD ONLY FURNACE, COMBINED WOOD / ELECTRIC OR PARALLEL ADD-ON (US ONLY) PF01102 MAX CADDY FURNACE – WOOD ONLY MAX CADDY FURNACE – COMBINED WOOD/ELECTRIC...
  • Page 14: Installation Instructions

    Inspect the furnace to make sure that nothing has been damaged in the shipping. Pull out the wiring kit and the instructions manual from the firebox of the furnace and the accessories from the flue pipe. The following section contains installation instructions for the Max Caddy wood only, Max Caddy wood / electric and Max Caddy add-on parallel configurations.
  • Page 15 Remove the four screws on the furnace, located on the side of the desired installation. Align the holes of the board housing the holes on the side of the furnace. Use the screws removed in the previous step to secure the housing to the furnace.
  • Page 16 Take the telecommunication wire and pull it through the grommet located on the side where the housing board is installed. Once the telecommunication wire is out on the desired side, run it along the back of the furnace and pass it through the grommet at the bottom of link board...
  • Page 17 Your furnace should also be connected to a 115V power source. To do so, open the cover power board housing. Connect the power cord to the terminals (Neutral) (Ground) L (Line). Refer to wiring diagram for connecting components. When done, secure the wires with a BX connector (not included) and replace the blower box cover.
  • Page 18: Touchscreen Installation And Connection

    9.3. TOUCHSCREEN INSTALLATION AND CONNECTION The touch screen is used to operate the system. It must be installed on the support provided at the back of the furnace, on the same side as the link board housing. Connect link board with the touch screen using the telecommunication wire provided with the user manual. Plug the telecommunication wire in connector labeled LCD and pull it out of the board housing through the top grommet.
  • Page 19: Hot Air Plenum Temperature Probe Installation And Connection (Rtd)

    HOT AIR PLENUM TEMPERATURE PROBE INSTALLATION AND CONNECTION (RTD) On the Max Caddy, a RTD has to be installed on the side of the furnace using the support provided with the unit. The RTD is a sensor that reads the temperature inside the hot air plenum. It is critical to the good operation of the furnace.
  • Page 20: Servomotor Installation And Connection

    9.5. SERVOMOTOR INSTALLATION AND CONNECTION Your Max Caddy furnace is equipped with a servomotor. To install it, simply screw it in place in the two pre-drilled holes in the front of the furnace using two screws as shown below. Once installed, install the chain linking the servomotor with the air inlet damper as shown above. The chain must have a set of 1/8".
  • Page 21: Unit Location

    Then, you must connect the servomotor and the link board. Take the wires out of the servomotor and enter the wires in the wire cover through the grommet. Pull them out through the grommet next to the link board housing. For connection, refer to wiring diagram.
  • Page 22: Minimum Clearances To Combustible Materials

    9.7.1. MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS MINIMUM CLEARANCES 24" (610 mm) 8" (204 mm) 18" (458 mm) 1 1/2" (38.1 mm) 6" (153 mm) 6" (153 mm) 1" (26 mm) 24" (610 mm) 72" (1 829 mm) 24" (610 mm) HEAT SHIELD...
  • Page 23: Minimum Clearances To Combustibles Materials For Air Return Duct

    9.7.2. MINIMUM CLEARANCES TO COMBUSTIBLES MATERIALS FOR AIR RETURN DUCT The return air duct should be at least equal in size to the return air plenum. The air return duct can be installed at zero clearance to combustibles. 9.7.3. MINIMUM CLEARANCES TO COMBUSTIBLES MATERIALS FOR HOT AIR PLENUM Plenums installed on the furnace must be made of metal in accordance with CSA B365 or NFPA 90B.
  • Page 24: Flue And Barometric Draft Control Connection

    The flue outlet on the Max Caddy furnace is 6" in diameter and the wood only or wood/electric models may be installed with a 6" chimney approved for use with wood burning heating appliances (2100°F). However, it is mandatory to use a 7"...
  • Page 25: Electrical Connections

    Direct connection: solid fuel units can be connected directly to a source of new combustion air only if they are certified for this kind of installation, which must respect the manufacturer’s instructions. The Max Caddy can be installed with an optional sealed fresh air kit that has been tested with the unit. Consult your dealer.
  • Page 26: Hot Air Plenum

    9.13. PARALLEL INSTALLATION (US ONLY) The installation of the Max Caddy with another furnace using the same ductwork is not allowed in Canada. This type of installation is only allowed in the United States. Ideally, the maximum BTU input of the existing oil, gas, or electric furnace should be equal or higher than the maximum BTU input of the wood furnace.
  • Page 27 Conditional to; The maximum input power of the existing gas, oil or electric furnace should be equal or lower than 120 000 Btu/h. The clearances required for wood furnace must be respected. The clearances between the hot air ducts and combustible materials must meet the highest values between the two furnaces.
  • Page 28 Max Caddy link board. This way, when a heating signal is sent to the existing furnace, the Max Caddy receives the same signal. It will tell the Max Caddy to either not start or, to go into a shut down cycle, if the furnace was already heating when the demand for heat was sent.
  • Page 29: Electrical Element Installation (Optional)

    9.14. ELECTRICAL ELEMENT INSTALLATION (OPTIONAL) 9.14.1. INTRODUCTION Two electrical elements are available for the Max Caddy: and 20Kw et 25kW. These options include all components necessary for the installation. Instructions for installing the electrical elements are provided with the electrical element.
  • Page 30: Thermostat Installation

    10. THERMOSTAT INSTALLATION 10.1. WOOD FURNACE ONLY The furnace must be connected to a thermostat. You can use the one provided with the unit or use one that is already installed in your home. The thermostat must be installed on an inside wall and located where it is not likely to be affected by the draft coming from an air outlet.
  • Page 31: Installation Of An Air Conditioning Unit

    Coil type: Type A, CAUF uncased indoor coil. 10.3. HEATPUMP INSTALLATION It is possible to pair a heat pump to the Max Caddy. To determine the priority of operation of these two modes of heating, you must go to Section 11.4.3 - AUXILIARY HEAT SOURCE PRIORITIZATION.
  • Page 32: Installation Of A Domestic Water Pre-Heating System Or A Humidifier

    10.4. INSTALLATION OF A DOMESTIC WATER PRE-HEATING SYSTEM OR A HUMIDIFIER A water heating loop option is also available to pre-heat domestic water using the energy produced by the Max Caddy wood furnace. This water loop kit will be inserted between the wood combustion chamber and the heat exchangers.
  • Page 33: System Configuration

    11.2. SYSTEM CONFIGURATION Once the installation is complete and before using the unit, the furnace should be configured to activate all applicable functions depending on options chosen. To do this, it is important to know which options are installed on your furnace. 11.3.
  • Page 34: Language Selection And Temperature Unit

    11.3.2. LANGUAGE SELECTION AND TEMPERATURE UNIT To choose the language and temperature unit, press the "Settings" button. In the "Main" menu, choose "SETUP" and then "GENERAL". Choose the preferred language and temperature unit. 11.4. ADDING AUXILIARY HEATING SOURCE AND SELECTION OF OPTIONS To add an auxiliary source of heating or to add options to your furnace, press the "Settings"...
  • Page 35: Auxiliary Heat Source Prioritization

    11.4.4. EXTERNAL TEMPERATURE PROBE It is possible to connect an external temperature probe on the Max Caddy. This temperature probe is used primarily to reduce electricity consumption and reduce the bill by prioritizing the transition to an auxiliary heating source when it is too cold outside or when it is the overcharging billing period (peak usage) depending on the electricity supplier.
  • Page 36: Distribution Blower Speed Configuration

    11.5. DISTRIBUTION BLOWER SPEED CONFIGURATION It is possible to adjust the speed of the distribution blower for circulation mode, air conditioning and any other mode of auxiliary heaters. NOTE: When heating with wood, the fan distribution speeds are programmed in order to provide the best thermal exchange and cannot be changed.
  • Page 37: Operating Instructions

    It is important to respect the velocity in the main duct, the secondary ducts, as well as the velocity at the room outlets. The static pressure of your system must be adjusted to at least 0.2 IN.W.C. and must not exceed 0.5 IN.W.C. Finally, make sure that you never exceed the maximum blower current.
  • Page 38: Wood Heating

    11.8. WOOD HEATING 11.8.1. LIGHTING 1. Open the furnace door Note: If there is already a bed of coals in the firebox, go to pre-heating. 2. Place one or two dry kindlings at the front of the furnace. 3. Place newspaper strips on top of the kindlings. 4.
  • Page 39: Wood As Heating Fuel

    In case of prolonged power failure (over 10 minutes), to reduce the risk of overheating, it is recommended to heat moderately and to open the furnace filter compartment in order to facilitate air circulation by natural gravity around the firebox of the Max Caddy wood furnace. 11.8.7. CHIMNEY FIRES This might occur when the fire gets extremely hot.
  • Page 40: Maintenance

    Then, ensure that the upper baffle board is free of ashes. Do not forget to push the upper baffle board back to its original position. Finally, close the exchanger access door. Max Caddy section view...
  • Page 41: Chimney Maintenance

    2-ply, 3-ply, or 4-ply filters are recommended. 12.5.1. AIR FILTER DIMENSIONS Max Caddy: 16" x 20" x 1" filter 12.6. DOOR GASKET MAINTENANCE It is important to maintain the door gasket in good condition. After a while, the gasket might sag; a door adjustment may then be required.
  • Page 42: Replacement Parts

    2. To increase the pressure of the door on the gasket, turn the handle counter clockwise; to decrease the pressure of the door on the gasket, turn the handle clockwise until desired pressure is attained. 3. Then, screw back the locking pin about 1/4" deep and make sure you lock it in place with the nut. 13.
  • Page 43: Validating Status Of A Component

    14.1. VALIDATING STATUS OF A COMPONENT When using your furnace, you can validate at any time, the status of any of the following components: • Distribution blower • Air damper • Temperature probe (RTD) • Hot water system • Humidifier •...
  • Page 44: Temperature Probe (Rtd)

    14.1.3. TEMPERATURE PROBE (RTD) The temperature probe continuously reads the temperature in the plenum and displays it on the main page in the upper right corner. If the probe fails, the error message "PLENUM OVERTEMP" will appear. See section 14.2 - MAIN ERROR CODES, POSSIBLE CAUSES AND SOLUTIONS for more information.
  • Page 45: No Heat

    The temperature probe (RTD) is disconnected or defective: If the displayed plenum temperature on the touch screen is 0 ̊ F or 1140 ̊ F , the temperature probe is either disconnected or defective. Check the probe connection (see Section 9.4 - HOT AIR PLENUM TEMPERATURE PROBE INSTALLATION AND CONNECTION (RTD) or replace if necessary.
  • Page 46: Smoke Smell

    14.2.6. AUXILIARY OVERRIDE This message appears when a heat signal from the existing furnace’s thermostat is sent and the Max Caddy shuts itself down.
  • Page 47: General Electrical Diagram

    15. GENERAL ELECTRICAL DIAGRAM...
  • Page 48: Electrical Diagram For Parallel Furnace

    16. ELECTRICAL DIAGRAM FOR PARALLEL FURNACE...
  • Page 49: Electrical Diagram For Electric Unit

    17. ELECTRICAL DIAGRAM FOR ELECTRIC UNIT...
  • Page 50: Wood/Oil Combination Furnace

    NECESSARY COMPONENTS FOR MAX CADDY WOOD/OIL COMBINATION FURNACE To use the configuration of the Max Caddy wood/oil furnace you have to assemble the blower assembly (PA08566), sold separately. The assembly instructions are in the instruction manual supplied with the blower assembly kit.
  • Page 51: General Information For Oil Furnace

    GENERAL INFORMATION FOR OIL FURNACE READ THIS MANUAL THOROUGHLY BEFORE OPERATING THE FURNACE CAUTION CAUTION EXPLOSION OR FIRE HAZARD. FOR YOUR DO NOT ATTEMPT TO LIGHT THE BURNER SAFETY: DO NOT STORE OR USE WHEN EXCESS OIL HAS ACCUMULATED, GASOLINE OR ANY FLAMMABLE LIQUIDS WHEN THE APPLIANCE IS FULL OF OR VAPORS IN THE VICINITY OF THIS VAPOR, OR WHEN THE COMBUSTION...
  • Page 52: General Notes

    18. GENERAL NOTES This instructions manual treats mainly of the oil burning unit of your wood/oil combination furnace. To obtain the maximum efficiency out of your furnace, follow the advice below regarding the installation and operation of your WOOD/OIL combination furnace. •...
  • Page 53: Appliance Installation

    22. APPLIANCE INSTALLATION A Blocked Vent Switch is mandatory for installation with an oil fired appliance that normally operates with its vent system under a negative pressure. This device is intended to detect a blocked vent system, responds to hot flue gases backing up through its heat transfer tube, and can be wired to shut off the oil burner.
  • Page 54: Floor Protection

    The barometric damper provided with the appliance must be installed on the oil unit evacuation pipe, approximately 24" from the flue outlet of the unit. OIL BURNING UNIT FLUE TYPE OF FURNACE PIPE DIAMETER MAX CADDY 5"...
  • Page 55: Different Installation

    22.7. DIFFERENT INSTALLATION...
  • Page 56: Combustion Air

    22.8. COMBUSTION AIR See Section 9.11 - COMBUSTION AIR AND FRESH AIR INTAKE ADAPTER INSTALLATION (OPTIONAL) 22.9. ELECTRICAL WIRING See Section 9.9 - ELECTRICAL CONNECTIONS 22.10. THERMOSTAT See Section 10 - THERMOSTAT INSTALLATION 23. OPERATION INSTRUCTION 23.1. FAN SPEED CONTROL See Section 11.5 - DISTRIBUTION BLOWER SPEED CONFIGURATION 23.2.
  • Page 57: Combustion Adjustment And Verification

    G- PERCENTAGE OF EXCESS AIR = 20 TO 40%, 12% CO2, 5% O H- AVERAGE EFFICIENCY OF 83% TO 87% BASED ON THE TYPE OF BURNER AND ITS INPUT (SEE UH –MAX CADDY SECTION 24.1 - BURNER’S AIR ADJUSTEMENT: 0-7. TIGHTEN ALL THE LOCKING SCREWS AFTER COMPLETING THE FINAL ADJUSTMENT.
  • Page 58: Electrodes Setting

    23.6.2. ELECTRODES SETTING The electrodes must be adjusted by a qualified technician. A proper positioning of the electrodes is important to get an efficient lighting of the oil. ELECTRODE SETTING FOR "F" HEAD 5/32" ELECTRODE 7/16" 1/16" NOZZLE WARNING: 1. REFER TO THE RATING PLATE FOR THE PUMP PRESSURE AND THE NOZZLE TYPE. 2.
  • Page 59: Appliance Start-Up

    A) Cut off the electric circuit B) Close the oil shut-off valve NOTE: THE SHUT-OFF VALVE MUST BE CLOSED WHEN THE APPLIANCE IS OUT OF SERVICE FOR A PROLONGED PERIOD OF TIME. 24. TECHNICAL DATA 24.1. UH –MAX CADDY BURNER STATIC PRESSURE H.P. FAN...
  • Page 60: Service

    25.2. SERVICE Before calling for service, first check the following Fuel supply Electric fuses or breakers Thermostat setting PC board settings The state of the green diagnostic LED on the burner control. Burner no.: _________________ Model: _______________ Date of installation: ___________________ Service telephone no.: Day: _________________________ Night: _____________________________ Dealer’s name and address: ____________________________________________________________ TEST REPORT :...
  • Page 61: Electrical Diagram Beckett Oil Unit

    26. ELECTRICAL DIAGRAM BECKETT OIL UNIT...
  • Page 62: Electrical Diagram Riello Oil Unit

    27. ELECTRICAL DIAGRAM RIELLO OIL UNIT...
  • Page 63: Link Board Options Connections

    28.1. ELECTRICAL CONSUMPTION Your Max Caddy furnace is able to supply electrical 24V current to control various options. The options that can be supported are described in the table below. The maximum available 24V current is 1.66 amps (transformer 24V @ 40VA).
  • Page 64: Additionnal Equipment

    28.4. 24V ADDITIONNAL EQUIPMENT 28.5. AIR CONDITIONNING DAMPER 28.6. HUMIDIFIER...
  • Page 65: Heat Pump

    28.7. HEAT PUMP 29. EXPLODED VIEW AND PART LIST...
  • Page 73 BLACK HEX NUT 1/4 - 20 30429 3/8'' NICKEL COIL HANDLE AC09151 REPLACEMENT HANDLE KIT SE24027 MAX CADDY CAST IRON DOOR WITH HANDLE AC06400 3/4" (FLAT) X 6' BLACK SELF-ADHESIVE GLASS GASKET SE56287 REPLACEMENT GLASS WITH GASKET 10 7/8" X 15 1/8" PL56285...
  • Page 74 4" X 8 3/4" X 1 1/4" X 1/2" X 3 1/4 REFRACTORY BRICK PL36233 3 1/2" X 6" X 1 1/4" REFRACTORY BRICK 60327 JUNCTION WIRE MAIN CONTROL BOARD TO LCD SE56777 MAX CADDY TOUCH SCREEN BOARD (LCD) WITH HOUSING PL48251 PC BOARD HOUSING COVER 30412 BLACK UNIVERSAL SNAP-IN BUSHING PL48250...
  • Page 75 Item Description 21079 OIL UNIT COVER GASKET SE53269 OIL UNIT COVER ASSEMBLY WITH VISION TUBE 30210 WASHER 29/32" OD X 3/8" ID ZINC 30425 NUT BRASS 5/16 - 18 HEX 21085 BURNER / OIL UNIT GASKET 30423 3/8'' - 16 HEX ZINC NUT PL56465 RIGHT OIL UNIT PANEL 51024...
  • Page 76 BLACK DRAWER HANDLE 3 25/32" PA08566 BLOWER ASSEMBLY PA08500 TOP AIR RETURN PLENUM KIT SE45833 MAX CADDY INSTRUCTION MANUAL KIT AC05961 PSG GREY 424C SPRAY PAINT AC05963 METALLIC BLACK STOVE PAINT - 85 g (3oz) AEROSOL PL48170 HEAT EXCHANGER SCRAPER...
  • Page 77 WHY PURCHASE THROUGH AN AUTHORIZED PSG DEALER? To make sure your PSG furnace provides comfort and energy savings in your home for many years, your choice of installer is extremely important. An authorized PSG dealer will ensure that the system is optimized and installed according to standards. Given the importance of the installation, PSG recommends that it is carried out by a professional certified in the Building Code so that the furnace delivers its full potential.
  • Page 78: Psg Limited Lifetime Warranty (Regular)

    PSG LIMITED LIFETIME WARRANTY (REGULAR) The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your PSG dealer.
  • Page 79: Psg Limited Lifetime Warranty (Privilege)

    PSG LIMITED LIFETIME WARRANTY (PRIVILEGE) The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory and purchased through an authorised dealer. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your PSG dealer.

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