Cannot Print Over A Network - Canon ImagePrograf iPF840 series Basic Manual

iPF840 Series

Cannot print over a network

Cannot print over a network
Cannot connect the printer to the network .................................................................................................... 117
Cannot print over a TCP/IP network .............................................................................................................. 117
Cannot print over a Bonjour network ............................................................................................................. 117
Cannot connect the printer to the network
Cannot connect the printer to the network
Cause
The Ethernet cable 1.
is not connected
correctly to the
2.
printer's Ethernet
port.
Cannot print over a TCP/IP network
Cannot print over a TCP/IP network
Cause
The printer's IP address is not
configured correctly.
The printer's TCP/IP network set-
tings are not configured correctly.
The computer you are trying to
print from is not configured cor-
rectly.
Cannot print over a Bonjour network
Cannot print over a Bonjour network
Cause
The computer you are trying to
print from is not configured cor-
rectly.
The computer and printer are
not on the same network.
Basic Guide
Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the print-
er on. For instructions on connecting the cable, refer to the Setup Guide.
Make sure the Link indicator is lit.
The top indicator is lit in green and the bottom indicator is lit in orange when the printer is connected via
1000Base-T.
The top indicator is lit in green when the printer is connected via 100Base-TX.
The bottom indicator is lit in orange when the printer is connected via 10Base-T.
If the Link indicator is not lit, check the following points.
•
Make sure the connection point is on.
•
Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
•
Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
•
Check the communication mode with the connection point.
Although the printer normally detects the communication mode and transmission rate of the communi-
cation point automatically (in auto negotiation mode), sometimes the communication point settings
cannot be detected. In this case, configure the connection method manually, specifying the communi-
cation mode in use.
(See "Configuring the Communication Mode Manually.")
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.")
(See "Configuring the IP Address Using the Printer Control Panel.")
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.")
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).")
(See "Configuring the Destination in TCP/IP Networks (Mac OS).")
Make sure the computer is configured correctly.
(See "Configuring the Destination for Bonjour Network (Mac OS).")
Due to the nature of Bonjour, you cannot print if the printer is on another network behind a router.
Make sure the computer and printer are on the same network. For information about network set-
tings, ask your network administrator.
Cannot connect the printer to the network
Corrective Action
User's Guide
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Corrective Action
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Corrective Action
User's Guide
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User's Guide
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User's Guide
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User's Guide
User's Guide
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User's Guide
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