5.2.1 Troubleshooting
A reorder tone is audible or "Restricted" is
displayed.
I cannot make an outside call using the
One-touch Dialling button or speed dialling.
I cannot remember the feature numbers.
While talking to an outside party, the line is
disconnected.
Redialling does not function.
I cannot have a conversation using the Bluetooth
headset.
I cannot register, de-register, or confirm the ID of
the Bluetooth headset.
The PC and fax machine communication failed.
360
User Manual
Problem
Remedy
•
The telephone is locked.
Unlock your telephone.
(
1.6.3 Preventing Other People from
Using Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
•
Toll restriction is activated.
Consult your manager or dealer.
•
An account code is required.
(
1.2.7 Calling without Restrictions,
Using an Account Code (Account Code Entry)
in 1.2.1 Basic Calling)
•
A line access number was not stored.
A line access number is required for
outside calls. (
3.1.3 Customising the Buttons)
•
If the feature numbers have been changed
from the default values, write the new feature
numbers in the table in "5.3.1 Feature Number
Table".
•
Ask your dealer to change the feature
numbers for easier use.
•
The time limit has run out.
(
1.4.1 Transferring a Call (Call Transfer),
1.4.5 Multiple Party Conversation)
Consult your dealer to extend the time limit,
if necessary.
•
The dialled number was more than 32
digits. (
1.2.3 Redial)
•
Make sure that the headset is properly
registered to the module.
•
Make sure that the headset is properly
charged according to the manual of the
headset.
•
Remove the wired headset from the
headset jack. Priority is given to the wired
headset when both are connected.
•
Make sure that the module is properly
installed in the IP-PT/DPT.
•
An indication tone may have interrupted
communication. (
Line against Notification Tones (Data Line
Security))
1.2.1 Basic Calling,
1.9.9 Protecting Your