Oki OKIFAX 5750 User Manual
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Oki OKIFAX 5750 User Manual

Oki okifax user's guide 5750, 59502
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User's Guide
P/N 59332101

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  • Page 1 User’s Guide P/N 59332101...

  • Page 2: Copyright Information

    Please visit Oki Data’s multilingual web site at: http://www.okidata.com Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd. JetSuite is a trademark of eFAX.com. Touch-Tone is a registered trademark of American Telephone and Telegraph.

  • Page 3: Table Of Contents

    Checking Information During Transmissions ... 15 References ... 16 Recording Addresses and Passwords ... 16 Introduction ... 17 Oki Data Web Site ... 17 Features ... 17 Getting to Know Your Machine ... 20 Components ... 20 Control Panel Keys and Indicators ... 25 One-Touch Keypad ...
  • Page 4 Getting Started ... 35 Where to Install Your Fax Machine ... 35 Unpacking ... 36 Setting Up Your Fax Machine ... 37 Installing the Toner Cartridge ... 39 Attaching the Document Stacker ... 41 Connecting to the Telephone Line ... 41 Connecting Optional External Devices ...
  • Page 5 Dial Tone Detect ... 57 Busy Tone Detect ... 57 Tone/Pulse (MF/DP) ... 57 Tone (MF) Duration ... 57 PBX LINE ... 57 FLASH/EARTH/NORMAL ... 58 DIAL PREFIX ... 58 Incoming Call Parameters ... 58 Incoming Ring ... 58 Remote Receive ... 58 Continuous Tone ...
  • Page 6 Power Outage Report ... 79 Dual Access ... 79 What You Can Do While Making Copies ... 79 OKIFAX 5750/5950 What You Can Do While Sending a Fax ... 79 What You Can Do While Receiving a Fax ... 80 Making Copies ...
  • Page 7 Create the Relay Password ... 104 Status of Relay Broadcast Report ... 104 Printing the Relay Fax at the Hub ... 104 Sending Documents Requested by Another Fax Machine (Polling Transmission) ... 105 Explanation of Polling Transmission Types ... 105 Feeder (Document Tray) Polling ...
  • Page 8 Sender ID Switch ... 114 Pulse Dial Rate ... 114 Pulse Make Ratio ... 114 Pulse Dial Type ... 114 T/F Timer Prg..115 OKIFAX 5750/5950 CNG Count ... 115 Ring Response ... 115 Distinctive Ring ... 115 Memory Password ... 116 Restricted Access ID ...
  • Page 9 Broadcast Confirmation Report ... 121 Printing the Broadcast Confirmation Report ... 121 Telephone Directory ... 121 Printing the Telephone Directory ... 122 Group Directory Report ... 122 Printing the Group Directory ... 122 Configuration Report ... 122 Printing the Configuration Report ... 122 Function List ...
  • Page 10 Latin America ... 150 Specifications ... 151 Dialing ... 151 General ... 151 Memory ... 152 Scanning ... 152 Consumables ... 152 Paper Handling ... 153 OKIFAX 5750/5950 Physical ... 153 Electrical ... 154 Environmental ... 154 Index ... 155...

  • Page 11: Help And Helpful Hints

    Help and Helpful Overview Hints Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time The Help button provides valuable information to help you operate the machine. This section summarizes the features and capabilities directly connected to saving money and time.

  • Page 12: What Does Help Do

    Most phone services offer lower phone rates during off-peak times and for local phone connections. Your fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with.
  • Page 13 Delayed Fax Transmissions.” Relay Faxing This feature allows you to send documents to one distant fax machine, which then forwards the documents to other fax machines. This reduces the total number of long distance calls. Here is a typical relay fax situation.

  • Page 14: Saving Time

    You do not have to wait for one operation to finish before beginning another. For more information, refer to “Basic Faxing, Dual Access.” www.okidata.com Oki Data’s web site, www.okidata.com, provides the most current information available for your fax machine. You can find information at your convenience, at any time. Helpful Hints...

  • Page 15: Checking Information During Transmissions

    One Touch Sheet(s). The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory.

  • Page 16: References

    This report provides a complete listing of all of the telephone numbers programmed into your machine’s Speed Dial numbers. See “Reports, Telephone Directory.” OKIFAX 5750/5950 Group Directory This report provides a complete listing of all of the numbers programmed into a specific group. Each group has an individual report.

  • Page 17: Introduction

    Automatic Document Feeder (ADF). Capacity of up to 50 sheets of recommended letter/A4 paper. · Speed Dial. Set up to 40 (Model 5750) or 80 (Model 5950) pre-programmed telephone numbers for automatic one-touch faxing, as well as an additional 100 (5750) or 150 (5950) numbers for 2- or 3-digit entry faxing.
  • Page 18 · Large-capacity memory. 2.5 Mbyte and 4.5 Mbyte for models 5750 and 5950, respectively. This provides storage capacity of up to 200 pages (5750) and 360 pages (5950) . · Half-tone. Documents with half-tone areas (shades of gray, usually graphics) are processed with 64-scale gradation (64 levels of gray).
  • Page 19 · Large Paper Capacity. 250 sheet paper cassette (universal size: legal, letter, A4). A 500 sheet optional second paper tray is available. With the second tray installed, the total capacity of the machine is 750 sheets. · Fax forwarding. Document can be forwarded to a designated location after being stored in memory (setting can also be used to forward a document when the local machine is out of toner or paper).

  • Page 20: Getting To Know Your Machine

    Displays status of machine and operation in progress. One-Touch Keypad Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for programming and ID entries. Numeric Keypad Use to enter telephone numbers, program information, and manual dialing. OKIFAX 5750/5950...
  • Page 21 Manual Paper Feeder Tray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area.
  • Page 22 Up position: copies exit the machine face down. Down position: copies exit the machine face up. Use this lever when copying or when using the optional Network Print or PC Print. Features vary according to the the model of your machine. OKIFAX 5750/5950...
  • Page 23 With the MFP Kit, your fax can function as a printer, scanner, copier and PC-based fax machine. A parallel cable is included in the kit. Options vary according to the the model of your machine. See “Options and Accessories”...
  • Page 24 LED print head and transfers it to the printing paper. Install a new image drum unit* when Replace Drum appears on the display panel. * Only install image drum units specified by OKI for use in this machine! See “Maintenance.” 25 Toner Cartridge This black cylinder, installed inside the image drum unit, contains the black power used as the machine’s ink for...

  • Page 25: Control Panel Keys And Indicators

    Control Panel Keys and Indicators ™ User’s Guide: English...
  • Page 26 Move to the next option in the same operational layer when programming the machine. Move to the lower row from the upper row when data such as telephone numbers is listed in two rows. OKIFAX 5750/5950 ©ÿ Shift Right Key: Use this key to: Move to the next operational layer in the programming of the machine.
  • Page 27 Resolution Key (Photo, Ex.fine, Fine, STD indicator lights): Use this key to set the desired resolution of the fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. 10 Type of Original Key (Dark, Normal, Light indicator lights): Use this key to set the contrast after loading the document.
  • Page 28 One-Touch keypad, revealing a second panel. The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For higher Speed Dial numbers, program the number(s) and print the Telephone Directory.

  • Page 29: One-Touch Keypad

    23 One-Touch Keypad: Detailed descriptions of the One- Touch Keypad functions are provided in a different section of this document. See “Getting to Know Your Machine, One-Touch Keypad.” 24 One-Touch Labels: After programming a telephone number into a One-Touch key, write the name of the location on the label for the One-Touch key.
  • Page 30 Each fax number entered or programmed into the machine can be up to 40 digits long. OKIFAX 5750/5950 If you need to dial a number longer than 40 digits, you can dial the number using any combination of Speed Dial numbers or the numeric keypad.

  • Page 31: Accessing Second Panel Of One-Touch Keys (Model 5950)

    The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory.

  • Page 32: Installation

    Installation Overview To install your fax machine, follow the steps in this section. · Safety Installation Hints Operation and Maintenance Toner Cartridge and Image Drum Handling Emergency First Aid · Getting Started Where to Install Your Fax Machine Unpacking OKIFAX 5750/5950 ·...

  • Page 33: Safety

    · The electrical outlet and phone jack should be installed near the equipment and should be easily accessible. · The two TEL terminals on the back of the fax machine are only suitable for 2–wire devices. Not all standard telephones will respond to incoming calls when connected to an extension jack.

  • Page 34: Operation And Maintenance

    · When relocating your fax machine, always disconnect the telephone line before disconnecting the power cord, then reconnect the power cord first. · This fax machine is not intended to be used in parallel with any other telephone devices. OKIFAX 5750/5950 Toner Cartridge and Image Drum Handling ·...

  • Page 35: Emergency First Aid

    Where to Install Your Fax Machine Place your fax machine in a dust-free location away from direct sunlight. · Allow several inches on each side of the fax machine to ensure adequate ventilation. · Make sure that both power and telephone outlets are available nearby.

  • Page 36: Unpacking

    Remove contents from the carton. Be sure that all the items listed below are included. If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.

  • Page 37: Setting Up Your Fax Machine

    Setting Up Your Fax Machine 2 Press the release buttons located on both sides of the copy 1 Lift up on the document tray and swing it up and out of stacker. Lift up the stacker. the way. User’s Guide: English...
  • Page 38 Caution: Do not touch the green drum surface! 4 Grasp the protective sheet and pull it out. OKIFAX 5750/5950 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to...

  • Page 39: Installing The Toner Cartridge

    Safety guides at the beginning of this section. Important: This machine will only operate using toner cartridges specified by OKI for this facsimile machine. The use of any other toner will result in the display of an operation error and in machine malfunction.
  • Page 40 4 Lower the right side down into the toner well. 6 Close the copy stacker and document tray. Make sure the cover is firmly closed. 5 Push the lock lever in the direction of the arrow until it stops. OKIFAX 5750/5950...

  • Page 41: Attaching The Document Stacker

    Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided. Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone User’s Guide: English jack.

  • Page 42: Connecting Optional External Devices

    OKIFAX 5750/5950 Telephone Important: Any external telephone or answering machine connected to your fax machine must be FCC (US) or CSA (Canada) approved. 1 Insert one end of the telephone cord into the TEL jack on the back of the fax machine.

  • Page 43: Answering Machine

    Answering Machine Refer to “Connecting an External Telephone.” You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See “Setting Basic Features, Setting the Answering Mode.” Answering Machine and Telephone 1 Connect your answering machine to your fax machine.

  • Page 44: Loading Paper

    75% of the original length. Your fax machine is set at the factory to use letter size paper. To use a different paper size, change the 1’ST PAPER SIZE user function setting to match your new paper size.
  • Page 45 4 Remove the paper from its wrapper. Note the “print side” notice printed on the label. Fan the paper. 5 Load the paper into the paper tray, print side down. User’s Guide: English...

  • Page 46: Selecting Functions And Settings

    Functions are shown in the display as you navigate through the menu, using the navigation keys. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed. OKIFAX 5750/5950...

  • Page 47: Navigating The Function Menu

    Navigating the Function Menu The menu is set up in a multilevel structure of functions, options, and settings. A function can include a number of options and settings. For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings.

  • Page 48: Using The Help Key

    Speed access numbers are only assigned to Set Up menu functions. OKIFAX 5750/5950 Using Step Access To navigate through the various functions step by step, use the navigation keys:...

  • Page 49: Using Speed Access

    Press ENTER to set an option. Press CLEAR to clear entered data. Using Speed Access If a function has a speed access number, type in the number at the menu display prompt to access the function. Speed access numbers must be entered in two-digit format (for example, 00 or 99).
  • Page 50 23 Sender ID Switch 24 1st Paper Size 25 2nd Paper Size This is active only when the second paper tray is installed. OKIFAX 5750/5950 Dial Options 40 Redial Tries 41 Redial Interval 42 Auto Start 43 Dial Tone Detect...
  • Page 51 Incoming Options 60 Incoming Ring 61 Remote Receive 62 T/F Timer Program 63 Continuous Tone 64 PC/FAX Switch 65 CNG Count 66 Ring Response 67 Distinctive Ring Report Options 70 MCF (Single Loc.) 71 MCF (Multiple Loc.) 72 Message in MCF 73 Error Report (MCF) LAN Options (for Internet Fax feature set) 80 Auto Tray SW...

  • Page 52: Setting Basic Features

    (0-9), press Enter. If invalid data is entered, the Enter key will not operate. 4 Press Menu/Exit to return to standby mode. OKIFAX 5750/5950 Setting the Language 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 3 Select the language you want to appear on the display panel.

  • Page 53: Tsi/Csi

    Sender ID This is a descriptive title that identifies the sender—usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16...

  • Page 54: List Of Modes

    You use the same line for both fax and telephone calls and the majority of your incoming calls are telephone calls. To use this feature, you must have an external, optional handset or telephone connected to your fax machine. OKIFAX 5750/5950 When someone calls, your machine rings like a telephone.

  • Page 55: Memory Reception Mode [Mem]

    In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax. If it is a voice call, your machine rings, then your answering machine activates. If you set the Remote Receive user function, the caller can send a fax at any time during or after the recorded message by using their keypad to enter the remote receive number you have programmed.

  • Page 56: Dial And Incoming Call Parameter Settings

    Speed access no. 40. This function controls how many times your machine automatically redials a number that is busy or does not answer. OKIFAX 5750/5950 Available settings are from 0 to 10 tries. 3 tries is the default setting. Redial Interval Speed access no.

  • Page 57: Dial Tone Detect

    Dial Tone Detect Speed access no. 43 This function allows your machine to wait for and detect a dial tone before dialing. Set to ON, a dial tone must be detected. Available settings are ON and OFF. ON is the default setting. Busy Tone Detect Speed access no.

  • Page 58: Flash/Earth/Normal

    Speed access no. 60 This function offers a soft ringing sound through the machine’s built-in speaker when a call is received. OKIFAX 5750/5950 If the function is set to OFF, the machine does not emit a ringing sound during incoming calls.

  • Page 59: Continuous Tone

    Continuous Tone Speed Access no. 63 When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone. Available settings are ON and OFF. OFF is the default setting. PC/FAX Switch Speed Access no.

  • Page 60: User Language

    (optional) paper tray. Default setting is Letter. * This setting is only available when the second tray is installed. OKIFAX 5750/5950 Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally (for example, in a company).

  • Page 61: Entering A Pbx Dial Prefix

    Entering a PBX Dial Prefix 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 50 (PBX Line), wait. 3 Press to select ON or OFF setting, press Enter. 4 Press until you reach Dial Prefix, press Enter*. 5 Input the digit(s) normally dialed to obtain an outside line from the PBX, press Enter.

  • Page 62: Programming Speed Dial Numbers

    This way, you enter the full number once, and access the number with one or a few keystrokes thereafter. A total of 140 spaces (Model 5750) or 230 spaces (Model 5950) are available for programming numbers. there are four types of spaces:.

  • Page 63: 2- Or 3-Digit Speed Dials

    They are called three-digit because you access them by entering their three-digit space designation. The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory.

  • Page 64: Collect Information

    Communications Speed The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and 4.8 K. OKIFAX 5750/5950 The default setting is 33.6 K. If the machine you are communicating with is an older fax machine, and you are having problems communicating with it, try adjusting the speed to a lower setting.
  • Page 65 Numeric Keypad 0-9/*/#: Use these keys to enter numbers Unique Key: Use this key to enter a variety of unique characters. Symbols: ! # & ‘ ( ) * + , - . / : ; = ? · Internet characters: @ “ _ % functions as a tilde (~) symbol.
  • Page 66 See next page. OKIFAX 5750/5950...

  • Page 67: Programming A Speed Dial

    One Touch Sheet(s). The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For higher Speed Dial numbers, program the number(s) and print the Telephone Directory.

  • Page 68: Clearing A Speed Dial

    Dial Numbers.” To use DEL, refer to “Programming Speed Dial Numbers.” When the existing number is displayed, use DEL key to erase the information. OKIFAX 5750/5950 Using Clear Press Menu/Exit to enter the menu. to select Location Program, press Enter.

  • Page 69: Basic Faxing

    Basic Faxing Overview Document Guidelines General · Try to use good quality documents for your fax transmission. Documents that work best are typed or written with a black felt-tip pen on white (or light) paper. · Do not send documents that are not rectangular. ·...

  • Page 70: Multiple Page Specifications

    Minimum 0.003 inches (0.08 millimeters) Maximum 0.005 inches (0.13 millimeters) Capacity 50 sheets of standard paper, 20 pound (80 g/m²) OKIFAX 5750/5950 Loading Documents To prevent paper jams and problems during operation: · Stack your documents neatly · Align document edges before loading ·...

  • Page 71: Resolution

    Neatly stack your documents, then insert them face down into the document feeder. Adjust the document guides for a snug fit. The machine grips the documents, and pulls in the bottom page. If necessary, use the Resolution and Type of Original keys for the best possible quality.

  • Page 72: Using A One-Touch Speed Dial Key

    Using 2- or 3-digit Speed Dial Press the Speed Dial/Search key. Enter the Speed Dial number (2 or 3-digit) using the numeric keypad. OKIFAX 5750/5950 Press the Enter Key. Wait. The document will begin faxing. Using the Search Function Press the Speed Dial/Search key. The display will show ENTER 1’ST CHAR.

  • Page 73: Using The Numeric Keypad

    Using An External Telephone To use this feature, you must have an external, optional handset or telephone connected to your fax machine. Pick up the receiver and dial the number. If the receiving machine is in automatic reception mode, a high-pitched tone will be heard.

  • Page 74: Setting A Closed Network

    Enter. Press Menu/Exit to return to standby mode. Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours.

  • Page 75: Basic Faxing Situations

    You need to have an optional handset installed, or an external handset connected. When your telephone or fax machine rings, pick up the handset. If a person is on the line, carry on your conversation.

  • Page 76: No Paper Reception

    If a signal from a remote fax machine is heard, or if a person wishes to fax you a document after a conversation, press the Start key. When the RECEIVING message appears on the display, hang up the handset. The machine will emit a tone following disconnection, telling you that the transmission was successful.

  • Page 77: When Are Faxes Received To Memory

    This amount varies, depending on what has already been entered into memory. A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours.

  • Page 78: Printing The Active Memory Files Report

    All data in memory is printed. If you switch to Auto Receive Mode, disabling Memory Reception Mode , all messages stored in memory are printed out. OKIFAX 5750/5950 Canceling Messages Stored in Memory Erasing Messages Received in Memory Without Printing Them Press Menu/Exit to enter Menu.

  • Page 79: Messages In Memory And Power Losses

    Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.

  • Page 80: What You Can Do While Receiving A Fax

    Why is this important? Documents are placed FACE DOWN on the feeder of your machine. OKIFAX 5750/5950 If the only record of the fax number you are dialing is printed on the document being sent, it can be difficult to remember the number.

  • Page 81: To Make Copies

    To Make Copies Load the document(s) in the document tray. Press Copy. The display shows Number of Copies. If only one copy is required, wait. The machine begins copying. To make multiple copies, enter the number of copies you want. Use the numeric keypad. Press Copy again.

  • Page 82: Face Up Stacking/Face Down Stacking

    In the upper position, copies exit the machine face down. In the lower position, copies exit face up. OKIFAX 5750/5950 You can use the “face up” position only when · copying ·...

  • Page 83: Sending A Fax To Multiple Locations

    Sending a Fax to Overview Multiple Locations Group vs. Broadcast There are two ways to send one fax to multiple locations using one fax session. · Group · Broadcast Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One-Touch or 2- or 3–digit Speed Dial numbers.

  • Page 84: Group Faxing

    Each group is listed by a group dial number. Each group can be assigned a name (Group ID) for alphabetic searches. OKIFAX 5750/5950 Programming a Group The locations you use to create a group MUST BE programmed as One-Touch, 2-digit, or 3-digit Speed Dials before you create a group.

  • Page 85: Deleting Groups

    Deleting Groups Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports.” You can delete an entry in a group, several entries, or the entire group. To delete an entry, perform the delete procedure for only that entry.

  • Page 86: Finding A Group Name

    Directory Report or use the Speed Dial/Search, enter the letter a, and scroll through the list. OKIFAX 5750/5950 If you know the name of the group, use the Speed Dial/ Search, enter the first letter of the name of the group, and scroll through the list.

  • Page 87: Broadcasting

    3 Repeatedly press to scroll through the list of location IDs beginning with that letter. This list is an alphabetical list of ALL Speed Dials and Groups programmed into the machine. Groups are indicated by a # before the name. 4 When the correct location is found, press the Start key to begin faxing.
  • Page 88 5 At this point, you have three options. Press Enter to display the locations for the broadcast. Press Enter twice to print the locations for the broadcast. Press Start to begin faxing. OKIFAX 5750/5950...

  • Page 89: Advanced Operations

    The number of delayed transmission sessions varies according to the model of your fax machine. OKIFAX 5750/5950 Series fax machines can be programmed for up to 30 sessions. Use the 24-hour format to enter times.

  • Page 90: Delayed Fax Vs. Delayed Batch

    The faxes are sent at the same time every day. Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time you specify.

  • Page 91: Canceling Delayed Transmissions

    The specified time is a daily event (the faxes are sent at the same time every day). Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time and date you specify.

  • Page 92: Setting The Batch Tx Time Function

    For example, 0800 is 8:00 AM, 2000 is 8:00 PM. Remember that delayed batch transmissions are sent at the same time every day! Press Menu/Exit to exit. OKIFAX 5750/5950 Send a Fax as Part of a Delayed Batch Load the document(s). Press Menu/Exit key to enter the menu.

  • Page 93: Canceling Delayed Batch Transmissions

    Canceling Delayed Batch Transmissions To cancel a delayed transmission before it is sent: Press Stop. The display shows Cancel Communication. The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. Press to select transmission to cancel. Press Enter.

  • Page 94: Programming Personal (Confidential) Mailboxes

    Be sure to record both the address and password of each confidential mailbox. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance. OKIFAX 5750/5950 Programming Personal (Confidential) Mailboxes Speed access no. 04.

  • Page 95: Creating A Personal (Confidential) Mailbox

    Creating a Personal (Confidential) Mailbox Press Menu/Exit to enter the Menu. Input speed access number 04, wait. Enter the personal box number (1-16), press Enter. This is the address. to select Confidential, press Enter. Press Input a 4-digit numeric password (0000-9999), press Enter.

  • Page 96: Sending Confidential Faxes

    You cannot access a mailbox without the address and password. OKIFAX 5750/5950 To send a fax to a mailbox, you must know the address of the mailbox. For your machine, the address is the number (1 to 16) of the mailbox.

  • Page 97: Receiving Confidential Faxes

    Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or sub- address number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Your machine can receive confidential faxes from OKIFAX (or compatible) machines machines with a sub-address function...

  • Page 98: Deleting Confidential Faxes

    Enter. Enter a 4-digit password for the mailbox, press Enter. When Box No. =XX (Conf) Printing displays, press Stop. OKIFAX 5750/5950 Print Personal Box Memory Cancel? displays. Press Enter. The fax is deleted and the machine returns to standby mode.

  • Page 99: Set The Auto Answer Mode To Fwd

    Set the Auto Answer Mode to FWD Press Menu/Exit to enter the menu. to select Setup, press Enter. Press to select Machine Settings, press Enter. Press to select Auto Answer mode, press Enter. Press to select FWD, press Enter. Press Press Menu/Exit to return to standby mode.

  • Page 100: Relay Faxing

    Faxing, a fax is sent to a preprogrammed group of locations directly from the fax machine. At this writing, the OKIFAX 2600 and the OKIFAX 5750/5950 Series are the only OKIFAX machines that can function as relay key stations (hubs). If you cannot access Relay Fax features, contact your service dealer.

  • Page 101: Using Your Machine As A Relay Initiating Station

    For this feature to be available, the relay key station (hub) must be an OKIFAX 2600 or OKIFAX 5750/5950 Series fax machine. Contact Number for Relay Broadcast Report...

  • Page 102: Relay Broadcast Report

    Report. To receive the report, the telephone number of the relay initiating station must be programmed into the specified OKIFAX 5750/5950 Auto Dial location. For your machine, that location is Auto Dial 99 (Relay Report Number). Be sure to program the number in the format the relay key station uses for dialing.

  • Page 103: Using Your Machine As A Relay Key Station (Hub)

    Enter the desired location using the Speed Dial number or numeric keypad, press Start. The machine will scan the document(s) into memory and begin faxing to the key relay station. If all memory is used, the display will show Memory Overflow, Send Scanned Pages? To send scanned pages, press Enter.

  • Page 104: Create The Relay Password

    This confirmation report is called the Relay Broadcast Report. OKIFAX 5750/5950 For your machine to send the report, the telephone number of the relay initiating station must be programmed into Auto Dial location 99 of the initiating station. The number must be programmed the way your machine (the hub) dials numbers.

  • Page 105: Sending Documents Requested By Another Fax Machine (Polling Transmission)

    Transmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Your machine holds data in memory until transmission occurs.

  • Page 106: Feeder (Document Tray) Polling

    Several remote machines can contact your machine and request the document. You may also load several documents. OKIFAX 5750/5950 Memory Polling (Bulletin) allows for repeat polls. The remote machines can contact your machine and have the document(s) sent again and again.

  • Page 107: Memory Polling

    To set document tray polling: Press Menu/Exit to enter the menu. to select Polling TX/RX. Press Press Enter to select Polling TX. to select Feeder Poll, press Enter. Press Load the document(s). Display shows Waiting to be Polled. If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled.

  • Page 108: Memory Polling (Bulletin)

    Memory Polling (Bulletin) During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved.

  • Page 109: Printing Polling Documents In Memory

    Enter and the fax will be deleted without printing. Dialing Another Fax Machine to Request Documents (Polling Reception) Your machine can contact a remote fax machine and request documents from it. This is called polling or polling reception. Your machine can poll only one machine at a time.

  • Page 110: Printing Faxes Polled Into Memory

    Faxes stored in memory print. The machine returns to standby mode. Cancelling Polled Faxes in Memory Press Stop. Then press Enter. Display shows Memory Cancel? Press Enter to cancel faxes stored in memory. Machine returns to standby mode. OKIFAX 5750/5950...

  • Page 111: Customizing Features And Operations

    Overview Features and Operations Many of your fax machine’s features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations. When you press the Help button, a Help List and Function List print.

  • Page 112: List Of Operation Functions

    Enter ©ÿ 4 Press Menu/Exit to return to standby mode. OKIFAX 5750/5950 List of Operation Functions Remote Diagnosis Speed access no. 14. The remote diagnostics feature allows service personnel to remotely dial and service the machine. This setting should remain OFF unless a service represtnative has asked you to turn it ON.

  • Page 113: Memory Full Save

    During the programming sequence, the new default combination is shown on the display panel. The default settings are standard (STD) and normal (Normal). Memory Full Save Speed access no. 17 With features like group dialing, dialing starts after an entire document or set of documents is read into memory.

  • Page 114: Ecm Function

    Speed Access no. 46 If the machine is set to Dial Pulse, this function controls the rate of the dialing pulses (which vary by country). OKIFAX 5750/5950 Available settings are 10, 16 and 20 pps. The default setting is MF (Modulated Frequencies).

  • Page 115: T/F Timer Prg

    The default setting is OFF. You must have your local telephone carrier’s Distinctive Ring service. Your fax machine must be in FAX or PC answer mode, and the PBX dial parameter must be set to OFF. Other User’s Guide: English...

  • Page 116: Memory Password

    TEL/FAX, or TAD—will override Distinctive Ring. This feature may not work properly if you have a telephone other than a genuine Oki optional handset connected to your fax machine. Setting Distinctive Ring To set up your fax machine to recognize another ring pattern: 1 Press the Menu/Exit key to enter the menu.

  • Page 117: Restricted Access Id

    Restricted Access ID Speed access no. 06 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restrict Access mode. Up to 24 passwords can be registered at one time. User Function 19 (Restrict Access Mode) must be set to ON before the Restrict Access ID may be set.

  • Page 118: Service Function Settings

    MDY/DMY This setting controls how the machine displays and prints the date (mm/dd/yy or dd/mm/yy). OKIFAX 5750/5950 Time/Date Print This setting controls if and how the time and date are printed on faxes transmitted by the machine. The machine can be set...

  • Page 119: Reports

    Reports Understanding Reports Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print. For instructions on printing a report, see “Reports, Printing Reports”...

  • Page 120: Automatically Generated

    · The date, time and duration (S,R-TIME) of each transmission or reception. · The name or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The communication mode used.

  • Page 121: Printing The Active Memory Files Report

    · The date and time at which the message was scanned into memory for transmission. · The name or telephone number of the machine you were communicating with · The communication mode used for each transmission or reception. · The number of pages. ·...

  • Page 122: Printing The Telephone Directory

    Press Press until the report you want appears on the display. Press Enter. OKIFAX 5750/5950 Print all the reports you want, then press Menu/Exit to return to standby mode. Configuration Report The configuration report provides a list of the current operational settings of your machine.

  • Page 123: Function List

    · The date of the communication. · The total amount of time your machine spent sending or receiving (S,R-TIME). · The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The communication mode.

  • Page 124: Mcf (Single-Loc)

    Set to ON, an error report automatically prints if a fax communication is not successful. When set to OFF, the report does not automatically print. OKIFAX 5750/5950 The Result Code 0000 on an MCF Report means that the fax communication was successful.

  • Page 125: Confidential Reception Report

    · The total amount of time your machine spent receiving the message (S, R-TIME). · The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The number of the mail box into which the message was received.

  • Page 126: Communication Codes

    A paper jam occurred in your machine while it was receiving a fax, and it was unable to receive the entire message in memory. S_JAM A document jam occurred in the sending fax machine. STOP The Stop key was pressed, ending the communication session.

  • Page 127: Maintenance

    Maintenance This section covers the procedures listed below. · Cleaning the Scanner Path · Replacing the Toner Cartridge · Replacing the Image Drum · Resetting the Image Drum Counter Cleaning the Scanner Path For the best possible scanning quality, clean the paper lint and dust accumulated in the area around the contact image sensor (a).

  • Page 128: Replacing The Toner Cartridge

    Replacing the Toner Cartridge This machine will only operate using the toner cartridge specified by OKI for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct toner cartridge.
  • Page 129 CAUTION: When you open the top cover, you will see a label that reads: (CAUTION-HOT). This part is extremely hot–do not touch it. Lift up on the document tray and swing it up and out of the way. Press the release buttons located on both sides of the copy stacker.
  • Page 130 Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you received with your new toner cartridge. OKIFAX 5750/5950 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.
  • Page 131 Lower the right side down into the toner well. Push the lock lever (in the direction of the arrow) until it stops. Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array.

  • Page 132: Replacing The Image Drum

    Replacing the Image Drum This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction.
  • Page 133 Turn off the power switch. Lift up on the document tray and swing it up and out of the way. Press the release buttons located on both sides of the copy stacker. Lift up the stacker. Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out.

  • Page 134: Resetting The Drum Counter

    Lift out the toner well cover and discard. Install a new toner cartridge. See “Maintenance, Replacing the Toner Cartridge.” OKIFAX 5750/5950 Resetting the Drum Counter Use this function to reset the drum counter when you replace the image drum and to clear the CHANGE DRUM message.

  • Page 135: Options And Accessories

    Click on the “where to buy” link. · Consult the dealer where you purchased your fax machine. · Consult an Oki Data Authorized Sales and Service Dealer. · Order toll-free by phone at 1-800-654-3282 (1-800-OKI-DATA) using a major credit card.

  • Page 136: Part Numbers

    2 MB Memory Expansion Kit 40755312 4 MB Memory Expansion Kit 70029401 Paper Tray Kit (UST-550) 70037801 Multifunction Product (MFP) PC Interface 40755322 HRS600 Kit 70031801 Handset For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com...

  • Page 137: Descriptions

    Multifunction Product (MFP) PC Interface The MFP PC Interface Kit is a software package that allows your fax machine to interface with a computer, giving you a multifunctional capable fax machine. With the MFP PC Interface Kit, your fax can function as a printer, scanner, copier and PC-based fax machine.

  • Page 138: Memory Expansion

    Only one memory slot is available in your machine. Therefore, only one of the available memory options may be installed at one time. OKIFAX 5750/5950 2 MB Adds approximately 160 pages to the machine’s storage capacity 4 MB Adds approximately 320 pages to the machine’s...

  • Page 139: Problem Solving

    Problem Solving This section lists the most common problems you may encounter while using this machine. Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. Cleaning page process ·...

  • Page 140: Clearing A Printing Paper Jam

    Turn off the power switch. OKIFAX 5750/5950 Grasp the document tray from the bottom and lift up, swinging it up and back out of the way. Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up.
  • Page 141 Grasp the image drum and lift it out of the machine. Set it aside on a clean, dry surface out of direct sunlight. Warning: Do not touch the green drum surface. Pull out any paper caught inside the machine. Pull out the paper tray. Remove any paper caught in the feeder and any damaged paper in the tray.

  • Page 142: Display Panel Messages

    Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum cartridge. OKIFAX 5750/5950 Display Panel Messages This section lists the status and error messages that may appear on your machine’s display panel, and explains what...
  • Page 143 NO PAPER CHECK PAPER SUPPLY The paper tray is out of paper. Add more paper. PAPER JAM CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum.
  • Page 144 This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified by OKI for use in this machine. If you are using the correct toner cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized OKIFAX dealer for service.

  • Page 145: Counters

    Counters Your machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. For some of the counters, the Service Bit must be set to ON.
  • Page 146 One Touch keys and then changing the Communication Parameters for that One Touch key. See “Programming Speed Dial Numbers.” · Your machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.
  • Page 147 You sent a fax but the image the remote fax machine received was very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings.
  • Page 148 When you hear the warbling tone, pick up the handset. Your machine will not poll a remote fax machine. Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.
  • Page 149 Your received faxes sometimes look distorted. If the document received is wider or longer than the paper you have loaded into your paper tray, your machine automatically reduces the length of the document to fit on your paper. This type of problem could be communication related. The document may have jammed during scanning.

  • Page 150: Shipping Your Machine

    Call the authorized service center (CAS) nearest you. For a listing of the authorized service centers (CAS) in Latin America, refer to the Oki Data Web Site. Select Spanish, then Service and Support, then Service Centers.

  • Page 151: Specifications

    All specifications are subject to change without notice. For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Where specifications differ between the two basic models, information is listed in this order: 5750/5950. Dialing One-Touch 40/80 Auto Dials...

  • Page 152: Memory

    You must have the 8 MB expansion card to utilize the 600 dpi TX feature. Scanning Scan Speed 1.5 seconds per page Scan Resolution 300 dpi OKIFAX 5750/5950 Scan Width 8.5 inches (21.5 centimeters) Scan Length 5 to 14 inches (12.8 to 35.6 centimeters) Gray Scale 64 levels...

  • Page 153: Paper Handling

    Drum Yield The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job. The image drum cartridge should last approximately · 20,000 pages for continuous printing ·...

  • Page 154: Electrical

    50/50 Hz +/- 2% Battery Backup 72 hours Power Modes Ready Standby Warmup Time From Standby, 30 seconds OKIFAX 5750/5950 Environmental Temperature Operating 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit -10 to 43 degrees Celsius...

  • Page 155: Index

    Index Overview Symbols 0000 Code on Reports 123, 124 2-digit Speed Dial Sending a Fax 72 Speed Dial/Search Key 28 3-digit Speed Dial Sending a Fax 72 Speed Dial/Search Key 28 600 dpi TX Kit (Option) 136, 138 Access Digit (PBX) 57 Accessories 135 Active Memory Files Report 78, 120 Activity Report 120...
  • Page 156 Busy Signal Redial Interval 56 Redial Tries 56 Busy Tone 57 Buzzer, Adjusting the Volume 59 Call Forwarding 98 OKIFAX 5750/5950 Cancel CANCL (Result Code) 125 Clear Key 27 Delayed Transmissions 91 Faxes Polled into Memory 110 Messages Stored in Memory 78...
  • Page 157 Configuration Report 122 Changing Functions 111 Current Settings 111 Printing 111, 112 Confirming Results 75 Consumables Image Drum 136 Handling 34 Replacement 132 Resetting the Counter 134 Yield 132, 153 Obtaining Replacements 135 One-Touch Label 29, 136 Toner Cartridge 136 Handling 34 Replacement 128 Yield 128, 152...
  • Page 158 One-Touch Keys 29 Pauses 30 Pulse Dial Rate 114 Pulse Dial Type 114 Pulse Make Ratio 114 Real-Time 75 Redial 75 OKIFAX 5750/5950 Specifications 151 Variations by Country FLASH/EARTH/NORMAL 58 Variations by Country (MF) 57 Dimensions 153 Display Blank Display 145...
  • Page 159 Enter Key 26 Envelopes 153 Straight Cut Flap 151, 153 Environmental Specifications 154 Humidity 154 Temperature 154 Error Err. Report (MCF) 124 Error Correction Code 151 Error Correction Mode (ECM) 114 Error Messages 142 Error Tone 31 Exposure Image Drum to Light 34 External Telephone Machine answers first 148 Face Down...
  • Page 160 Checking Information During Transmissions 15 Quick Message Confirmation Report 15 Recording Addresses and Pass- words 16 OKIFAX 5750/5950 References 16 Configuration Report 16 Group Directory 16 Help and Function Lists 16 Telephone Directory 16 Send a Fax and Save the Number...
  • Page 161 Location 35 Safety 33 Setting up the machine 37 Toner Cartridge 39 Unpacking 36 Instant Dial 113 Jams 145 Document 139 Printing Paper 140 JetSuite Pro PC Fax Mode [PC, optional] 55 Junk Faxes 73, 149 Closed Network 73 Key Select Tone 31 Label, One-Touch 29 LAN Options 51 Language...
  • Page 162 Memory Password 116 Cancelling 116 Setting 116 Memory Polling 107 Memory Polling (Bulletin) 108 Memory Reception 18, 76, 77 OKIFAX 5750/5950 [MEM] 55 No Paper Reception 76 No Toner Reception 76 Memory Transmission 18 No paper reception 19 Specifications 152...
  • Page 163 Norwegian Characters Unique Key 27, 30, 65 Numeric Keypad 20, 27 Sending a Fax 73 Off-Hook (Alarm Tone) 31 OK (Result Code) 125 Oki Data e-Mail Address 2 Mailing Address 2 Web Site 2, 17 One-Touch Dialing 29 Keypad 20, 29...
  • Page 164 Loading into the Paper Tray 44 Manual Feed 81 No Paper Reception 76 Paper Indicator 22 Paper-Size Setting 60 Print Side 45 REPLACE PAPER 145 OKIFAX 5750/5950 Setting the Size 60 Specifications Automatic Document Feeder Documents 69, 70 Envelopes 153 Handling 153...
  • Page 165 Changing Password 95 Number of 94 Type 94 Phone Line, Machine doesn't answer Photos, Faxing 71 Physical Dimensions of Machine 153 Polling 19 Machine won't poll 148 Reception 109 Transmission 105 Explanation of Types 105 Feeder (Document Tray) Polling 106 Memory Polling 107 Memory Polling (Bulletin) Power...
  • Page 166 Shift Down Key 26 Shift Left Key 26 Shift Right Key 26 Shift Up Key 26 Space Key 30 Special character keys 30 OKIFAX 5750/5950 Speed Dial Numbers 62, 63, 64 Collect Information 64 Stop Key 28 Symbols Unique Key 27, 30, 65...
  • Page 167 Remote Receive 58 to Memory 76 Unit won't receive 147 Reception Functions 18 Redial 75 Redial Interval 56 Redial Key 27 Redial Tries 56 Rejecting Unsolicited Fax Messages 73 Closed Network 73 Relay Relay Broadcast Confirmation Report (Relay Broadcast Report) 101 Initiating 102 Relay Broadcast Report 102 Relay Broadcast Report...
  • Page 168 Delayed Transmission 13 Relay Faxing 13 Saving Time 14 Auto Start 56 Dual Access 14 Help Button 14 Oki Data Web Site 14 Speed Dial Numbers 14 Scanning 152 Cleaning the Scanner Path 127 Gray Scale 152 Length 152 Resolution 152...
  • Page 169 Sender ID Setting 52 Speed Access No. 23 114 Unique Key 27 Sending 71 Blank fax received 147 Broadcast Fax 87 Document Guidelines 69 General 69 Loading Documents 70 Multi-Location Message Confirma- tion Report 124 Multiple Page Documents 70 Poor Quality Received Image 147 Relay Faxing 100 Single Location Message Confirma- tion Report 124...
  • Page 170 Numbers, Types 49 Numeric Keypad 27 Report Options 51 Speed Dial 2-Digit 63 3-Digit 63 Alternate Telephone Number 64 OKIFAX 5750/5950 and Closed Network 73 Chain Dialing Plus Key 30 Clearing 68 Communication Speed 64 Dialing 17 Echo Protection 64...
  • Page 171 Speed Dial/Search Key 28 Telephone Line Connection 41 Dial Prefix 58 Distinctive Ring 115 Hook Key 28 Line Jack 23 PBX 57 Poor Conditions (ECM Function) 114 TEL Jack 1 23 TEL Jack 2 23 Variations by Country 58 Telephone Number Alternate Number 29, 64 Deleting Characters 30 Dial Prefix 58...
  • Page 172 Unwanted Faxes 149 Uppercase (Caps Key) 30 User Language, Changing 60 Ventilation Installing the Machine 35 Voice Request Machine disconnects before it answers 148 OKIFAX 5750/5950 Volume Buzzer Adjustments 59 Speaker Adjustments 59 Warranty LED Printhead (Location) Location 24 Width, Scanning 152...

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