Page 1 User’s Guide P/N 59324501...
Page 2 Please visit Oki Data’s multilingual web site at: http://www.okidata.com Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd. JetSuite is a trademark of eFAX.com. Touch-Tone is a registered trademark of American Telephone and Telegraph.
Page 3: Table Of Contents
Checking Information During Transmissions ... 8 References ... 9 Recording Addresses and Passwords ... 10 Introduction ... 11 Oki Data Web Site ... 11 Features ... 12 Getting to Know Your Machine ... 14 Components ... 14 Control Panel Keys and Indicators ... 19 One-Touch Keypad ...
Page 4 Answering Machine ... 38 Answering Machine and Telephone ... 38 Connecting Power ... 38 Loading Paper ... 39 OKIFAX 5950 Dual Line Selecting Functions and Settings ... 40 Navigating the Function Menu ... 41 Primary Menu Functions ... 41 Using the Help Key ... 42 Setting Features ...
Page 5 Setting Basic Features ... 48 Setting the Date and Time ... 48 Setting the Language ... 48 Setting Your Fax Machine’s ID ... 49 TSI/CSI ... 49 Sender ID ... 49 Setting the TSI/CSI and Sender ID ... 49 Setting the Answering Mode ... 50 Procedure ...
Page 6 Connecting to a PBX ... 60 Entering a PBX Dial Prefix ... 61 Clearing the PBX Dial Prefix ... 61 OKIFAX 5950 Dual Line Programming Speed Dial Numbers ... 62 Types of Speed Dial Numbers ... 63 One-Touch Speed Dials ... 64 2 or 3 Digit Speed Dials ...
Page 7 Basic Faxing ... 76 Document Guidelines ... 76 General ... 76 Single Page Specifications ... 77 Multiple Page Specifications ... 77 Loading Documents ... 78 Resolution ... 79 Contrast ... 79 Sending a Fax ... 80 Using a One Touch Speed Dial Key ... 80 Using 2 or 3-digit Speed Dial ...
Page 8 Sending a Fax to a Group ... 103 Finding a Group Name ... 103 Group Directory Report ... 103 Using Speed Dial/Search ... 104 Broadcasting ... 105 What is a Broadcast Fax? ... 105 Sending a Broadcast Fax ... 105 viii OKIFAX 5950 Dual Line...
Page 9 Advanced Operations ... 106 Delayed Faxing ... 107 What is Delayed Faxing? ... 107 Delayed Fax vs. Delayed Batch ... 107 Sending a Delayed Fax ... 108 Canceling Delayed Transmissions ... 109 Delayed Batch Transmission ... 110 Program the Delayed Batch Destination Number ... 110 Setting the Batch TX Time Function ...
Page 10 Create the Relay Password ... 134 Status of Relay Broadcast Report ... 135 Printing the Relay Fax at the Hub ... 136 OKIFAX 5950 Dual Line Sending Documents Requested by Another Fax Machine (Polling Transmission) ... 137 Explanation of Polling Transmission Types ... 138 Feeder (Document Tray) Polling ...
Page 11 Customizing Features and Operations ... 147 Identifying Current Settings ... 148 Printing a Configuration Report ... 148 Changing Operation Functions ... 149 List of Operation Functions ... 150 Remote Diagnosis ... 150 Transmission (TX) Mode Default ... 150 Memory Full Save ... 151 Instant Dial ...
Page 12 Group Directory Report ... 165 Printing the Group Directory ... 165 Configuration Report ... 165 Printing the Configuration Report ... 165 OKIFAX 5950 Dual Line Function List ... 166 Printing the Function List ... 166 Message Confirmation Report ... 167 Printing the Message Confirmation Report ...
Page 13 Maintenance ... 172 Cleaning the Scanner Path ... 172 Replacing the Toner Cartridge ... 173 Toner Yield ... 173 Replacing the Image Drum ... 177 Image Drum Yield ... 177 Resetting the Drum Counter ... 179 Dual Line ... 180 What is Dual Line? ...
Page 14 Resetting the Image Drum Counter ... 200 Problem Checklist ... 201 Shipping Your Machine ... 208 United States and Canada ... 208 Latin America ... 208 OKIFAX 5950 Dual Line Specifications ... 209 Dialing ... 209 General ... 210 Memory ... 211 Scanning ...
Page 15: Help And Helpful Hints
Help and Helpful Overview Hints Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time The Help button provides valuable information to help you operate the machine. This section summarizes the features and capabilities directly connected to saving money and time.
Page 16: Where Is The Help Key
Where is the Help Key? The Help key (1) is a control panel key. OKIFAX 5950 Dual Line What Does Help Do? When you press the Help key, a Help List and Function List print. The Help List is a guide for using key features of the machine.
Page 17: Help List
Help List The Help List covers the items listed below. Program Speed Dial Numbers Program Groups Sending a Fax to Multiple Locations (Broadcast) Sending a Fax to a Single Location Copying Delayed Faxing Function Settings Report Printing Message Confirmation Report Function List The Function List is a report of the product’s menu programming structure.
Page 18: Saving Money
Most phone services offer lower phone rates during off-peak times and for local phone connections. Your fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with.
Page 19 Control Access to Your Machine You can control access to your machine. The method you use determines the amount of access control. · A password must be entered or the machine cannot be used The machine can only be used by people who have the password.
Page 20: Saving Time
You do not have to wait for one operation to finish before beginning another. For more information, refer to “Basic Faxing, Dual Access.” www.okidata.com Oki Data’s web site, www.okidata.com, provides the most current information available for your fax machine. You can find information at your convenience, at any time.
Page 21: Helpful Hints
Helpful Hints Send a Fax and Save the Number If you enter a number to send a fax, and want to save it as a Speed Dial number, you can Enter the number. Place the document on the feeder. Press Speed Dial/Search. The machine goes to the next available (not yet programmed) Speed Dial number.
Page 22: Checking Information During Transmissions
ENTER twice. OKIFAX 5950 Dual Line Checking Information During Transmissions Your fax machine allows you to check the progress of a fax being sent by your machine. Press the # key twice while a fax is being sent from your machine.
Page 23: References
References There are four very useful reference documents that you should print and keep near your fax. These documents are very helpful when programming your machine. Help and Function Lists Press Help and these lists print. The Help List provides instructions for using the control panel to access or program various machine settings and functions.
Page 24: Recording Addresses And Passwords
Some of the features that use addresses and passwords are: · Confidential Faxes See “Advanced Operations, Confidential Faxes.” · Relay Faxes See “Advanced Operations, Relay Faxing.” · Restrict Access See “Customizing Features and Operations, Changing Operation Functions, Restrict Access.” OKIFAX 5950 Dual Line...
Page 25: Introduction
For information on the options, see “Options and Accessories.” Oki Data Web Site The Oki Data Web Site provides the most current information available on your product. An on-line version of this document is available for viewing via Oki Data’s Web Site.
Page 26: Features
Group Faxing. Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection. OKIFAX 5950 Dual Line · Automatic alternate call. Dials a second (alternative) telephone number if the number originally dialed is busy.
Page 27 · Automatic redial and page retransmission. Ensures document transmission when a telephone number is busy or a problem occurs in the communications process. · Advanced memory transmission/reception features. A number of convenient features including automatic reception into memory without printing—ideal for reception of confidential communications).
Page 28: Getting To Know Your Machine
Displays status of machine and operation in progress One-Touch Keypad Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for programming and ID entries. Numeric Keypad Use to enter telephone numbers, program information, and manual dialing. OKIFAX 5950 Dual Line...
Page 29 Manual Paper Feeder Tray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area.
Page 30 Down position: copies exit the machine face up. Use this lever when copying or when using the optional Network Print or PC Print. Options vary according to the the model of your machine. See “Options and Accessories” OKIFAX 5950 Dual Line...
Page 31 With the MFP Kit, your fax can function as a printer, scanner, copier and PC-based fax machine. A parallel cable is included in the kit. Options vary according to the the model of your machine. See “Options and Accessories”...
Page 32 LED print head and transfers it to the printing paper. Install a new image drum unit* when Replace Drum appears on the display panel. * Only install image drum units specified by OKI for use in this machine! See “Maintenance.” 25 Toner Cartridge This black cylinder, installed inside the image drum unit, contains the black power used as the machine’s ink for...
Page 33: Control Panel Keys And Indicators
Control Panel Keys and Indicators ™ User’s Guide: English...
Page 34 § Return to the previous operational layers in the programming of the machine. Move the cursor to the left during normal operation OKIFAX 5950 Dual Line Shift Down Key: Ä Use this key to: Move to the next option in the same operational layer when programming the machine.
Page 35 Enter Key: Use this key to: Determine/register a menu option or setting. Determine the location of a broadcast operation. Display the results of a transmission or printout a Message Confirmation Report when the machine is in the standby mode with no document set in the document tray.
Page 36 After pressing the key, you can hear the dial tone and dialing code through the machine’s speaker. OKIFAX 5950 Dual Line 18 Speed Dial/Search Key: After loading a document for faxing, press this key and then enter the programmed Speed Dial (One-Touch or 2 or 3-digit) number for the location.
Page 37 21 Stop Key: Use this key to: Cancel the operation shown on the display. Cancel the transmission of a fax (press twice within 3 seconds). Cancel an alarm (Alarm indicator light illuminates). Return to higher operational layers when programming the machine. 22 One-Touch Keypad Latch to Second Panel: Lifting this latch rotates the primary label plate for the One-Touch keypad, revealing a second panel.
Page 38: One-Touch Keypad
After pressing the Search key, use these keys to make an alphabetical search for names of telephone numbers previously programmed. OKIFAX 5950 Dual Line Using One-Touch Keys for Programming The One-Touch keys are also useful in the programming of names in the machine memory. In addition to the...
Page 39 Caps Key (One-Touch key #31): Use this key to switch between uppercase and lowercase when entering alphanumeric characters. Space Key (One-Touch key #36): Use this key to enter spaces when programming the machine. Unlike the Pause key, spaces provide easier reading only and have no effect on dialing characteristics.
Page 40: Accessing Second Panel Of One-Touch Keys
1 through 80. For Speed Dials 81 and above, program the number(s) and print the Telephone Directory. See “Reports, Telephone Directory.” OKIFAX 5950 Dual Line Signal Tones The machine emits sounds to identify specific conditions. Key Select Tone: This is a short beep that is emitted each time a key is pressed.
Page 41: Installation
Installation Overview To install your fax machine, follow the steps in this section. · Safety Installation Hints Operation and Maintenance Toner Cartridge and Image Drum Handling Emergency First Aid · Getting Started Where to Install Your Fax Machine Unpacking · Setting Up Your Fax Machine...
Page 42: Safety
· The electrical outlet and phone jack should be installed near the equipment and should be easily accessible. · The two TEL terminals on the back of the fax machine are only suitable for 2–wire devices. Not all standard telephones will respond to incoming calls when connected to an extension jack.
Page 43: Operation And Maintenance
· When relocating your fax machine, always disconnect the telephone line before disconnecting the power cord, then reconnect the power cord first. · This fax machine is not intended to be used in parallel with any other telephone devices. Toner Cartridge and Image Drum Handling ·...
Page 44: Emergency First Aid
Where to Install Your Fax Machine Place your fax machine in a dust-free location away from direct sunlight. · Allow several inches on each side of the fax machine to ensure adequate ventilation. · Make sure that both power and telephone outlets are available nearby.
Page 45: Unpacking
Remove contents from the carton. Be sure that all the items listed below are included. If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.
Page 46: Setting Up Your Fax Machine
Setting Up Your Fax Machine 2 Press the release buttons located on both sides of the copy 1 Lift up on the document tray and swing it up and out of stacker. Lift up the stacker. the way. OKIFAX 5950 Dual Line...
Page 47 3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. Caution: Do not touch the green drum surface! 4 Grasp the protective sheet and pull it out. 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sure it is installed correctly.
Page 48: Installing The Toner Cartridge
Safety guides at the beginning of this section. Important: This machine will only operate using toner cartridges specified by OKI for this facsimile machine. The use of any other toner will result in the display of an operation error and in machine malfunction.
Page 49 4 Lower the right side down into the toner well. 6 Close the copy stacker and document tray. Make sure the cover is firmly closed. 5 Push the lock lever (in the direction of the arrow) until it stops. User’s Guide: English...
Page 50: Attaching The Document Stacker
Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided. OKIFAX 5950 Dual Line Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine.
Page 51: Connecting Optional External Devices
Telephone Important: Any external telephone or answering machine connected to your fax machine must be FCC (US) or CSA (Canada) approved. 1 Insert one end of the telephone cord into the TEL jack on the back of the fax machine.
Page 52: Answering Machine
You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See “Setting Basic Features, Setting the Answering Mode.” OKIFAX 5950 Dual Line Connecting Power 1 Plug the power cord into the back of the unit.
Page 53: Loading Paper
75% of the original length. Your fax machine is set at the factory to use letter size paper. To use a different paper size, change the 1’ST PAPER SIZE user function setting to match your new paper size.
Page 54: Selecting Functions And Settings
Functions are shown in the display as you navigate through the menu, using the navigation keys. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed. OKIFAX 5950 Dual Line...
Page 55: Navigating The Function Menu
Navigating the Function Menu The menu is set up in a multilevel structure of functions, options, and settings. A function can include a number of options and settings. For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings.
Page 56: Using The Help Key
Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine’s features. See “Help and Helpful Hints.” OKIFAX 5950 Dual Line Setting Features There are two ways to navigate through the functions: Step Access The step access method moves through the function menu step by step.
Page 57: Using Step Access
Using Step Access To navigate through the various functions step by step, use the navigation keys: Press the MENU/EXIT key to activate the function menu mode and to exit the function menu mode and return to standby state. Press SHIFT UP to move to the previous function or ¶...
Page 58: Using Speed Access
1 Press Menu/Exit. 2 Press 4 key. 3 Press 0 key. 4 Redial Tries function appears. 5 Enter the setting you want. OKIFAX 5950 Dual Line Speed Access Numbers There are seven types of speed access numbers. Clock Adjustment ID/Password Programming...
Page 59 Speed Access Numbers (by Type) Clock Adjustment 00 Clock Adjustment ID/Password Programming 01 TSI/CSI 02 Sender ID 03 Personal Box 04 Memory Password Machine Settings 10 Auto Answer Mode 11 Monitor Volume 12 Buzzer Volume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No Toner Memory Receive 17 Memory Full Save...
Page 60 50 PBX Line 51 Flash/Earth/Normal * 52 Dial Prefix * Settings for 46, 47, 48, 49, and 51 should only be changed by Authorized Service Technicians. OKIFAX 5950 Dual Line Incoming Options 60 Incoming Ring 61 Remote Receive 62 T/F Timer Program...
Page 61 Speed Access Numbers (by Type) LAN Options Functions 80 to 85 are reserved for future options. User’s Guide: English...
Page 62: Setting Basic Features
(0-9), press Enter. If invalid data is entered, the Enter key will not operate. 4 Press Menu/Exit to return to standby mode. OKIFAX 5950 Dual Line Setting the Language 1 Press Menu/Exit to enter the menu.
Page 63: Setting Your Fax Machine's Id
Sender ID This is a descriptive title that identifies the sender—usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16...
Page 64: Setting The Answering Mode
Set the answering mode based on how you want your machine to answer calls and what telephone equipment is connected to it. Choose the mode that best fits your needs. OKIFAX 5950 Dual Line List of Modes · Auto Receive Mode [FAX] ·...
Page 65: Manual Receive Mode [Tel]
To use this feature, you must have an external, optional handset or telephone connected to your fax machine. When someone calls, your machine rings like a telephone. You can answer from an external telephone connected to your machine.
Page 66: Memory Reception Mode [Mem]
Call Forwarding function. This function displays only when a forwarding number has been programmed. OKIFAX 5950 Dual Line PC Fax Mode [PC] This mode is available only if an optional MFP Kit is installed.
Page 67: Dial And Incoming Call Parameter Settings
Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and receives incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. Setting Dial and Incoming Call Parameters 1 Press Menu/Exit to enter the menu.
Page 68: Dial Parameter Settings
Available settings are from 1 to 6 minutes. The default setting is 3 minutes between dialing attempts. OKIFAX 5950 Dual Line Auto Start Speed Access no. 42. With this function set to ON, the machine automatically begins dialing as soon as a location is selected by pressing a One-Touch key or by entering another Speed Dial number.
Page 69: Busy Tone Detect
Busy Tone Detect Speed access no. 44 This function allows your machine to detect a busy tone when sending a fax. Available settings are ON and OFF. ON is the default setting. Tone/Pulse (MF/DP) Speed access no. 45 This function controls which method your machine uses for dialing.
Page 70: Flash/Earth/Normal
(if your machine is connected to a PBX). Available settings are NORMAL (N), flash (F) and earth (E). NORMAL (N) is the default setting. OKIFAX 5950 Dual Line DIAL PREFIX Speed access no. 52 If your machine is connected to a PBX, use this function to tell your machine what access number is used to obtain an outside line from your PBX.
Page 71: Incoming Call Parameters
Incoming Call Parameters Incoming Ring Speed access no. 60 This function offers a soft ringing sound through the machine’s built-in speaker when a call is received. If the function is set to OFF, the machine does not emit a ringing sound during incoming calls. If the function is set to ON, the machine emits a ringing sound when the machine is set to TEL (manual receive mode) or Ring Response is set to 20 sec (except 1 ring).
Page 72: Continuous Tone
Pressing the Stop key turns off the tone. Available settings are ON and OFF. OFF is the default setting. OKIFAX 5950 Dual Line PC/FAX Switch Speed Access no. 64 When set to ON, the machine automatically switches to FAX when fax reception by a connected personal computer is not possible.
Page 73: Other Basic Parameters
Other Basic Parameters Monitor Volume Speed Access no. 11 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker. Available settings are OFF, Low, Mid, High-Mid, High. Mid is the default setting. Buzzer Volume Speed Access no.
Page 74: Paper-Size Setting
(optional) paper tray. Default setting is Letter. * This setting is only available when the second tray is installed. OKIFAX 5950 Dual Line Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally (for example, in a company).
Page 75: Entering A Pbx Dial Prefix
Entering a PBX Dial Prefix 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 50 (PBX Line), wait. 3 Press to select ON or OFF setting, press Enter. 4 Press until you reach Dial Prefix, press Enter*. 5 Input the digit(s) normally dialed to obtain an outside line from the PBX, press Enter.
Page 76: Programming Speed Dial Numbers
3 Digit Speed Dial · Group Dial OKIFAX 5950 Dual Line Each fax number that you enter or program into your machine can be up to 40 digits long. If you need to dial a number with more digits, use the chain dial feature.
Page 77: Types Of Speed Dial Numbers
Types of Speed Dial Numbers One-Touch Speed Dial Numbers are spaces 01 to 80. They are called one-touch because you access them with one touch of a button. 2 Digit Speed Dial Numbers are spaces 81 to 99. They are called two-digit because you access them by entering their two-digit space designation (81 to 99).
Page 78: One-Touch Speed Dials
OKIFAX 5950 Dual Line Your fax machine is equipped with 80 one-touch keys. The first 40 are accessed directly from the “top” of the control panel.
Page 79: Or 3 Digit Speed Dials
2 or 3 Digit Speed Dials In addition to one-touch speed faxing, you can program an additional 150 numbers for 2 or 3 digit entry faxing. 2 Digit Speed Dial Numbers are spaces 81 to 99. They are called two-digit because you access them by entering their two-digit space designation (81 to 99).
Page 80: Programming One-Touch And 2 Or 3 Digit Speed Dial Numbers
Programming speed dial numbers has two steps. · collecting the information · programming the information OKIFAX 5950 Dual Line Collect Information Gather the following information for each Speed Dial number you want to store: · Name · Primary Telephone Number (LOC#) ·...
Page 81 Communications Speed The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and 4.8 K. The default setting is 33.6 K. If the machine you are communicating with is an older fax machine, and you are having problems communicating with it, try adjusting the speed to a lower setting.
Page 82: Program The Information
Other Keys These keys are used in the programming process. They include Menu/Exit, Shift keys, Enter, and Capital (CAPS). OKIFAX 5950 Dual Line Numeric Keypad 0-9/*/#: Use these keys to enter alphabetic characters (uppercase, lowercase). Unique Key: Use this key to enter a variety of unique characters.
Page 83 One-Touch Keypad The One-Touch keypad is arranged like a standard keyboard for quick touch typing of names, Sender and Location ID. Alphabet Keys: (#1-27, except #20) Use these keys for easy entering of alphabetic characters. Caps Key (One-Touch key #31): Use this key to switch between uppercase and lowercase when entering alphanumeric characters.
Page 84 OKIFAX 5950 Dual Line...
Page 85: Programming A Speed Dial
Programming a Speed Dial Print the Telephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed. See “Reports, Telephone Directory.” Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s). The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 80.
Page 86 Use a pencil to write the name of the One Touch key you have programmed. OKIFAX 5950 Dual Line Print the Telephone Directory when you finish programming. This provides a reference of the speed dial numbers already programmed.
Page 87: Clearing A Speed Dial
Clearing a Speed Dial Print the Telephone Directory before you begin clearing. See “Reports, Telephone Directory.” This provides a reference of the speed dial numbers already programmed. There are three ways to clear a speed dial number. · Programming new information as a replacement to the existing speed dial information.
Page 88: Chain Dialing
Speed Dial.” Press the Plus (+) key (One-Touch key #39). Program the rest of the number into a different Speed Dial number. OKIFAX 5950 Dual Line Dialing the Chain Dial Number Load the document to be faxed. SELECT LOCATION displays.
Page 89: Programming A Group
Programming a Group If you often send a fax to many fixed locations, setting up these locations as a group will save time. See “Sending a Fax to Multiple Locations.” User’s Guide: English...
Page 90: Basic Faxing
· Do not send documents that are not rectangular. · Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips. OKIFAX 5950 Dual Line · Your machine can transmit documents with normal wear (staple holes, letter folds and minor corner folds).
Page 91: Single Page Specifications
Single Page Specifications Also see “Basic Faxing, Document Guidelines, General.” Width Minimum 5.8 inches (148 millimeters) Maximum 8.5 inches (216 millimeters) Length Minimum: 5 inches (128 millimeters) Maximum: 14 inches (356 millimeters) Paper Weight Minimum 13 pounds (50 g/m²) Maximum 28 pounds (105 g/m²) Paper Thickness Minimum 0.002 inches (0.06 millimeters) Maximum 0.006 inches (0.15 millimeters)
Page 92: Loading Documents
To do this, load the document, select your location and press the Start key. Your document will be sent when the current communication ends. OKIFAX 5950 Dual Line Adjust the document guides (1) to the width of the paper you are using.
Page 93: Resolution
The machine grips the documents, and pulls in the bottom page. If necessary, use the Resolution and Type of Original keys for the best possible quality. Your documents are now ready for faxing or copying. Resolution · For normal office documents, use STD (standard) resolution (default) ·...
Page 94: Sending A Fax
Search · Numeric Keypad · External Telephone OKIFAX 5950 Dual Line Using a One Touch Speed Dial Key Press the One-Touch key you have programmed. Using 2 or 3-digit Speed Dial Press the Speed Dial/Search key. Enter the Speed Dial number (2 or 3-digit) using the numeric keypad.
Page 95: Using The Search Function
Using An External Telephone To use this feature, you must have an external, optional handset or telephone connected to your fax machine. Pick up the receiver and dial the number. If the receiving machine is in automatic reception mode, a high-pitched tone will be heard.
Page 96: Rejecting Unsolicited Fax Messages
ONLY accept faxes from numbers programmed as Speed Dial Numbers. Any numbers NOT programmed as Speed Dials will be rejected by the fax machine. OKIFAX 5950 Dual Line Setting a Closed Network Press Menu/Exit to enter the menu. Input speed access number 21 (Closed Network); wait.
Page 97: Power Failures
Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.
Page 98: Display Messages
Display Messages Here are some of the messages you may see during a typical fax transmission. OKIFAX 5950 Dual Line (location) The remote location’s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission.
Page 99: Basic Faxing Situations
Basic Faxing Situations Real-Time Dialing Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line, you will hear a dial tone. Enter the number.
Page 100: Stopping A Transmission
When your telephone or fax machine rings, pick up the handset. If a person is on the line, carry on your conversation. If a signal from a remote fax machine is heard, or if a person wishes to fax you a document after a conversation, press the Start key.
Page 101: No Paper Reception
No Paper Reception If your machine runs out of paper: · A NO PAPER, REPLACE PAPER message appears on the display. · The machine continues to receive faxes in memory. · Any messages received in memory are printed when the paper is replaced.
Page 102: Receiving Faxes To Memory
Memory Reception Mode.” You may want to set your machine for memory reception if you receive faxes containing confidential information. OKIFAX 5950 Dual Line When Are Faxes Received to Memory? Your machine receives messages into memory if: · you set (program) the machine to receive messages to memory ·...
Page 103: Memory Message Limitations
This amount will vary, depending on what has already been entered into memory. A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours.
Page 104: Printing Messages Stored In Memory
All data in memory is printed. If you switch to Auto Receive Mode, disabling Memory Reception Mode , all messages stored in memory are printed out. OKIFAX 5950 Dual Line Canceling Messages Stored in Memory Erasing Messages Received in Memory Without Printing Them Press Menu/Exit to enter Menu.
Page 105: Messages In Memory And Power Losses
Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.
Page 106: Dual Access
Dual Access Your fax machine’s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for other operations to finish.
Page 107: What You Can Do While Sending A Fax
What You Can Do While Sending a Fax After your fax machine has finished scanning a document into memory and while it is transmitting from memory, you can: Make copies. Load another document and prepare it for transmission. You can continue to load documents as long as memory is available in your machine.
Page 108: What You Can Do While Receiving A Fax
Once the number is entered, place the document (face down) on the feeder. OKIFAX 5950 Dual Line For situations 1 and 3, TX Prep Activated displays for 2-3 seconds. Do not attempt to load documents during...
Page 109: Making Copies
Making Copies Your machine can be used as a convenience copy machine. It can product up to 99 copies at one time. There are two copy stacker capacities. · 250 sheets for face-down copies · 10 sheets for face-up copies Documents fed through the automatic document feeder print at 600 dpi.
Page 110: Manual Paper Feeder
Load the document in the document tray. Fold down the manual paper feeder tray. OKIFAX 5950 Dual Line Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper.
Page 111: Face Up Stacking/Face Down Stacking
Face Up Stacking/Face Down Stacking If the lever is set for face up, faxing is disabled. The machine can process copies in two ways: stacked with printed side up or with print side down. The position of the lever located on the side of the machine, above the power switch, determines how the copies are stacked.
Page 112: Sending A Fax To Multiple Locations
There are two ways to send one fax to multiple locations using one fax session. · Group · Broadcast OKIFAX 5950 Dual Line Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One Touch or 2 or 3–digit Speed Dial numbers.
Page 113 Group Fax A group fax is a fax sent to several locations. A group fax is meant to be repeated. The group (a collection of destination numbers [where the fax is going] IS saved (programmed) into the machine. The group is a collection of fax numbers to which you regularly or repeatedly send communications.
Page 114: Group Faxing
Each group is listed by a group dial number. Each group can be assigned a name (Group ID) for alphabetic searches. OKIFAX 5950 Dual Line The locations you use to create a group MUST BE programmed as One Touch, 2-digit, or 3-digit Speed Dials before you create a group.
Page 115: Programming A Group
Programming a Group The locations you use to create a group MUST BE programmed as One Touch, 2-digit, or 3-digit Speed Dials before you create a group. Refer to “Programming Speed Dial Numbers.” Print the Group Directory Report before programming a Group.
Page 116: Deleting And Groups
You DO NOT delete the assigned numbers from their Speed Dial locations. You DO DELETE the entries assigned to the group. OKIFAX 5950 Dual Line 1 Press Menu/Exit to enter the Menu. to select Location Program, press Enter. 2 Press 3 The cursor will be at Speed Dial, Press Group, press Enter.
Page 117: Sending A Fax To A Group
Sending a Fax to a Group 1 Load your documents. 2 Enter the group. There are two ways to enter the group. By Name By Number By Name Press the Speed Dial Search key. Input the first character of the Group ID. The group name will appear on the display.
Page 118: Using Speed Dial/Search
All searches are done by the first character entered for the location name. Remember this when programming the name. OKIFAX 5950 Dual Line 1 Press the Speed Dial/Search key. The display will show ENTER 1-ST CHAR. 2 Using the One-Touch key, enter the first letter of the name of the location you want to transmit to.
Page 119: Broadcasting
Broadcasting What is a Broadcast Fax? A broadcast fax is a fax sent to several locations. A broadcast fax is a one-time event (not meant to be repeated). The broadcast (a collection of destination numbers [where the fax is going to] IS NOT saved (programmed) into the machine.
Page 120: Advanced Operations
Operations The advanced operations are: · Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission · Priority Transmissions · Confidential Faxes · Call Forwarding · Relay Faxing · Polling Transmission (sending documents requested by another fax machine) OKIFAX 5950 Dual Line...
Page 121: Delayed Faxing
The number of delayed transmission sessions varies according to the model of your fax machine. OKIFAX 5950 Dual Line can be programmed for 30 sessions. Use the 24-hour format to enter times. For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
Page 122: Sending A Delayed Fax
= the number of sessions available to your model fax machine OKIFAX 5950 Dual Line, up to 30 sessions. 10 When the memory is full, you can still do one more transmission. Place the documents in the document tray...
Page 123: Canceling Delayed Transmissions
Canceling Delayed Transmissions To cancel a delayed transmission before it is sent: Press Stop. The display shows Communication Cancel. The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. Press to select transmission to cancel. Press Enter.
Page 124: Delayed Batch Transmission
The specified time is a daily event (the faxes are sent at the same time every day). Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time and date you specify.
Page 125: Setting The Batch Tx Time Function
Setting the Batch TX Time Function Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 before the Batch TX Time may be set. Press Menu/Exit to enter the menu. to select Location Program. Press Enter. Press to select Batch TX Time.
Page 126: Send A Fax As Part Of A Delayed Batch
The machine scans the document(s) into memory, and waits until the programmed time to begin transmission. Repeat above steps 1-7 to prepare multiple sessions. OKIFAX 5950 Dual Line Use the 24-hour format to enter times. For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
Page 127: Canceling Delayed Batch Transmissions
Canceling Delayed Batch Transmissions To cancel a delayed transmission before it is sent: Press Stop. The display shows Cancel Communication. The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. Press to select transmission to cancel. Press Enter.
Page 128: Priority Transmission
With priority transmission, your urgent fax is processed before anything else. A priority transmission document will be sent before · any previously scanned documents · any received (incoming) documents OKIFAX 5950 Dual Line Sending a Priority TX Load the document(s). Press Menu/Exit to enter the menu. Press to select Priority TX, press Enter .
Page 129: Confidential Faxes
Confidential Faxes Facsimile machines are often located in open areas where anyone can look through the messages received. The confidential fax feature controls access to faxes. A confidential fax is a fax sent or received to the secured memory of a machine. This secured memory is called a personal mailbox (or sub-address number).
Page 130: Programming Personal (Confidential) Mailboxes
· Bulletin Polling (See Bulletin Polling) Messages stored in a mailbox will not printed until the correct password is entered. OKIFAX 5950 Dual Line Be sure to record both the address and password of each confidential mailbox. Keep the record in a safe place.
Page 131: Creating A Personal (Confidential) Mailbox
Creating a Personal (Confidential) Mailbox Press Menu/Exit to enter the Menu. Input speed access number 04, wait. Enter the personal box number (1-16), press Enter. This is the address. to select Confidential, press Enter. Press Input a 4-digit numeric password (0000-9999), press Enter.
Page 132: Changing A Password
The mailbox must be empty before a change can be made. OKIFAX 5950 Dual Line Be sure to record both the address and password of each confidential mailbox. Keep the record in a safe place.
Page 133: Closing A Mailbox
Closing a Mailbox Speed access no. 04. A mailbox must be empty before it can be closed. To close a mailbox: Press Menu/Exit to enter Menu. Input speed access no. 04, wait. Enter the number of the personal mailbox to be modified/deleted, press Enter.
Page 134: Sending Confidential Faxes
Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance. OKIFAX 5950 Dual Line To send a confidential fax: You must know the address of the confidential mailbox you are sending to.
Page 135: Receiving Confidential Faxes
Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or sub- address number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Your machine can receive confidential faxes from OKIFAX (or compatible) machines machines with a sub-address function...
Page 136: Knowing You've Received A Confidential Fax
Every time your machine receives a confidential fax, the Confidential Reception Report prints. This report lists the mailbox number(s) that received faxes. OKIFAX 5950 Dual Line Printing Confidential Faxes You must know the address and password of the confidential mailbox you wish to print from. The Confidential Reception Report has the mailbox address.
Page 137: Deleting Confidential Faxes
Deleting Confidential Faxes You must know the address and password of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address. Press Menu/Exit to enter Menu. select Print from Memory, press Enter. Press to to select Print Personal Box, press Enter .
Page 138: Call Forwarding
(0-9, *, #, +, Pause, Hyphen, Space) long. To use forwarding, you must set the forwarding number. set the Auto Answer mode to FWD. OKIFAX 5950 Dual Line Set a Forwarding Number Press Menu/Exit to enter the menu. to select Location Program, press Enter.
Page 139: Set The Auto Answer Mode To Fwd
Set the Auto Answer Mode to FWD Press Menu/Exit to enter the menu. to select Setup, press Enter. Press to select Machine Settings, press Enter. Press to select Auto Answer mode, press Enter. Press to select FWD, press Enter. Press Press Menu/Exit to return to standby mode.
Page 140: Forward On Paper/Toner Error
Forward on Paper/Toner will not work if the machine is set for · Forwarding Mode (FWD) · Manual Receive Mode (TEL) · Memory Reception Mode (MEM) OKIFAX 5950 Dual Line Setting a Paper/Toner Error Forwarding Number Press Menu/Exit to enter the menu. to select Location Program, press Enter.
Page 141: Relay Faxing
Relay Faxing is different from group faxing. In Group Faxing, a fax is sent to a preprogrammed group of locations directly from the fax machine. At this writing, the OKIFAX 2600 and the OKIFAX 5950 Dual Line are the only OKIFAX machines that can function as relay key stations (hubs).
Page 142: Using Your Machine As A Relay Initiating Station
· Relay Group Numbers · Relay Key Station (Hub) number · Contact number for Relay Broadcast Report OKIFAX 5950 Dual Line Get the relay password, the relay group numbers, and the relay key station (hub) number from the relay key station (hub) operator.
Page 143: Relay Password
For this feature to be available, the relay key station (hub) must be an OKIFAX 2600 or OKIFAX 5950 Dual Line. User’s Guide: English...
Page 144: Contact Number For Relay Broadcast Report
Be sure to program the number in the format the relay key station uses for dialing. For example, be sure to include the access digit, if required. OKIFAX 5950 Dual Line Programming the Relay Report Number Press Menu/Exit to enter the menu.
Page 145: Relay Broadcast Report
Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. To receive the report, the telephone number of the relay initiating station must be programmed into the specified Auto Dial location.
Page 146: Initiating A Relay Broadcast
The machine will scan the document(s) into memory and begin faxing to the key relay station. If all memory is used, the display will show Memory Overflow, Send Scanned Pages? To send scanned pages, press Enter. OKIFAX 5950 Dual Line...
Page 147: Using Your Machine As A Relay Key Station (Hub)
Using Your Machine as a Relay Key Station (Hub) Your machine can act as the relay key station (hub), which receives the original document from the relay initiating station and then forwards the document to the destination machines. Your machine can send a confirmation report to the relay initiating station when the relay fax session is complete.
Page 148: Program The Destination Numbers
See “Sending a Fax to Multiple Locations, Group Faxing.” You must provide the two-digit group number(s) to the relay initiating station. OKIFAX 5950 Dual Line Create the Relay Password To program the Relay Password Press Menu/Exit to enter the menu.
Page 149: Status Of Relay Broadcast Report
Status of Relay Broadcast Report Your machine [relay key station (hub)] can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. For your machine to send the report, the telephone number of the relay initiating station must be programmed into Auto Dial location 99 of the initiating station.
Page 150: Printing The Relay Fax At The Hub
If you set Speed Access 27, Relay Print to ON, your machine will print any relay fax it receives from a relay initiating station. OKIFAX 5950 Dual Line To program the Relay Password: Press Menu/Exit to enter the menu. Input speed access number 27.
Page 151: Sending Documents Requested By Another Fax Machine (Polling Transmission)
Transmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Your machine holds data in memory until transmission occurs.
Page 152: Explanation Of Polling Transmission Types
Feeder (Document Tray) Polling is a one-time occurrence. It can only be repeated by re-loading the document. OKIFAX 5950 Dual Line Memory Polling Memory Polling is very similar to Feeder (Document Tray) Polling. The difference is that the document is saved to memory, instead of occupying the feeder (document tray).
Page 153 Memory Polling (Bulletin) In Memory Polling (Bulletin), the document to be polled is saved to a Confidential Mailbox. Several remote machines can contact your machine and request the document. You may also load several documents. Memory Polling (Bulletin) allows for repeat polls. The remote machines can contact your machine and have the document(s) sent again and again.
Page 154: Feeder (Document Tray) Polling
Feeder Poll, press Enter. Press Load the document(s). Display shows Waiting to be Polled. OKIFAX 5950 Dual Line If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled.
Page 155: Memory Polling
Memory Polling During Memory Polling, remote machines contact your machine and request (poll) data directly from memory. Setting Memory Polling Press Menu/Exit to enter the menu. Press to select Polling TX/RX. Press Enter to select Polling TX. to select Memory Poll, press Enter. Press Load the document(s).
Page 156: Memory Polling (Bulletin)
(number) to the machine requesting documents. For your machine, the address is the number (1 to 16) of the mailbox. OKIFAX 5950 Dual Line Memory Polling (Bulletin) and Confidential Faxing share the same 16 mailboxes. Memory Polling (Bulletin) allows any number of remote machines to contact your machine.
Page 157: Create A Polling Mailbox
Create a Polling Mailbox Press Menu/Exit key to enter Menu. Input speed access no. 03, wait. Enter the personal box number (1-16), press Enter. to select Bulletin Polling, press Enter. Press Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16).
Page 158: Printing Polling Documents In Memory
Enter the personal mailbox number (1-16) holding the document, press Enter. The message prints, and the machine returns to standby. OKIFAX 5950 Dual Line Tips: 1) If no message is stored in the personal mailbox, No Data in Memory will display.
Page 159: Dialing Another Fax Machine To Request Documents (Polling Reception)
Dialing Another Fax Machine to Request Documents (Polling Reception) Your machine can contact a remote fax machine and request documents from it. This is called polling or polling reception. Your machine can poll only one machine at a time. Press Menu/Exit to enter the menu.
Page 160: Printing Faxes Polled Into Memory
Print Memory Poll, press Enter. Press Faxes stored in memory print. The machine returns to standby mode. OKIFAX 5950 Dual Line Cancelling Polled Faxes in Memory Press Stop. Then press Enter. Display shows Memory Cancel? Press Enter to cancel faxes stored in memory.
Page 161: Customizing Features And Operations
Overview Features and Operations Many of your fax machine’s features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations. When you press the Help button, a Help List and Function List print.
Page 162: Identifying Current Settings
Identifying Current Settings The Configuration Report is a list of current settings. OKIFAX 5950 Dual Line Printing a Configuration Report 1 Press Menu/Exit to enter the menu. to select Report Print, press Enter. 2 Press to select Configuration, press Enter.
Page 163: Changing Operation Functions
Changing Operation Functions Before making changes, print the Configuration Report. The Configuration Report is a list of current settings. It will help you identify the features and functions you want to change. Printing a Configuration Report 1 Press Menu/Exit to enter the menu. to select Report Print, press Enter.
Page 164: List Of Operation Functions
OFF unless a service represtnative has asked you to turn it ON. Available settings are ON and OFF. The default setting is OFF. OKIFAX 5950 Dual Line Transmission (TX) Mode Default Speed access no. 15. When you enter speed access number 15, you move directly into the resolution settings.
Page 165: Memory Full Save
Memory Full Save Speed access no. 17 With features like group dialing, dialing starts after an entire document or set of documents is read into memory. When this function is set to ON, a message displays when memory becomes full and an operator time out seems likely during the dialing process.
Page 166: Restrict Access
Available settings are ON and OFF. The default setting is ON. OKIFAX 5950 Dual Line Sender ID Switch Speed access no. 23 This function determines if the Sender ID is to be printed on the transmitted fax.
Page 167: Pulse Dial Rate
Pulse Dial Rate Speed Access no. 46 If the machine is set to Dial Pulse, this function controls the rate of the dialing pulses (which vary by country). Available settings are 10, 16 and 20 pps. The default setting is MF (Modulated Frequencies). See “Setting Basic Features, Dial and Incoming Call Parameter Settings.”...
Page 168: T/F Timer Prg
This function sets the CNG detection number. The available settings are 1-5 times (numeric keypad input). The default setting is 1. OKIFAX 5950 Dual Line Ring Response Speed access no. 66 This function controls how long the machine waits before answering an incoming call.
Page 169: Distinctive Ring
TEL/FAX, or TAD—will override Distinctive Ring. This feature may not work properly if you have a telephone other than a genuine Oki optional handset connected to your fax machine. Setting Distinctive Ring To set up your fax machine to recognize another ring pattern: 1 Press the Menu/Exit key to enter the menu.
Page 170: Memory Password
Be sure to record the password. Keep the record in a safe place. If you forget the password, you will need to contact a Service Dealer for assistance. OKIFAX 5950 Dual Line Cancelling a Registered Password 1 Press Menu/Exit to enter menu.
Page 171: Restricted Access Id
Restricted Access ID Speed access no. 06 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restrict Access mode. Up to 24 passwords can be registered at one time. User Function 19 (Restrict Access Mode) must be set to ON before the Restrict Access ID may be set.
Page 172 To use restricted access ID Enter the 4-digit restricted access ID (password) at the prompt for Enter ID [xxxx]. OKIFAX 5950 Dual Line To cancel restricted access ID 1 Press Menu/Exit to enter menu. 2 Enter speed access no. 06, wait.
Page 173: Service Function Settings
Service Function Settings Service function settings affect the way a facsimile machine operates. If any of the following settings need to be changed, please contact the nearest OKIFAX dealer and request service. Long Document Scanning/Transmission (Long Doc. Scan) Normally the machine will not scan documents longer than 356 millimeters (14 inches).
Page 174: Reports
For instructions on printing a report, see “Reports, Printing Reports” or “Reports, Report Name.” OKIFAX 5950 Dual Line Printing Reports Printing a Message Confirmation Report After transmission, press the Enter key once (with no documents loaded) to see a report confirming your transmission on your machines display.
Page 175: List Of Reports
List of Reports Printed from the Menu · Activity Report · Active Mem. Files · Broadcast Confirmation Report (MCF) · Phone Directory · Group Directory · Configuration Report · Function List · Protocol Dump · Log. Report · G3 Log. Report Only Authorized Service Technicians will access the Protocol Dump, Log.
Page 176: Activity Report
· The date, time and duration (S,R-TIME) of each transmission or reception. · The name or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The communication mode used.
Page 177: Active Memory Files Report
Active Memory Files Report This report provides a list of all messages stored in your machine’s memory, including documents waiting for transmission and documents which have been received and not yet printed. Information provided on this report includes: · The date and time at which the message was scanned into memory for transmission.
Page 178: Broadcast Confirmation Report
Press Enter. Print all the reports you want, then press Menu/Exit to return to standby mode. OKIFAX 5950 Dual Line Telephone Directory This report provides a complete listing of all of the telephone numbers programmed into your machine’s Speed Dial numbers.
Page 179: Group Directory Report
Group Directory Report This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group. The information includes: · Date and Time report was printed · ID of the machine generating the report ·...
Page 180: Function List
Use it as a reference while moving through the levels of the menu. It is NOT a report of the current menu settings. The Configuration Report provides a list of the current menu settings. See “Reports, Configuration Report.” OKIFAX 5950 Dual Line Printing the Function List Press Help.
Page 181: Message Confirmation Report
· The date of the communication. · The total amount of time your machine spent sending or receiving (S,R-TIME). · The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The communication mode.
Page 182: Message Confirmation Report Options
Speed Access no. 71 Set to ON, single and multiple location transmission MCFs automatically print. When set to OFF, no report prints. OKIFAX 5950 Dual Line Image in MCF Speed Access no. 72 Set to ON, a portion of the first page of the fax transmitted prints in the MCF.
Page 183: Power Outage Report
· The total amount of time your machine spent receiving the message (S, R-TIME). · The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The number of the mail box into which the message was received.
Page 184: Codes Used In Reports
Codes Used in Reports Two types of codes are used in reports. Result Codes Communication Codes OKIFAX 5950 Dual Line Result Codes Result codes indicate the results of communications. BUSY The other machine’s line was busy or there was no answer.
Page 185: Communication Codes
A paper jam occurred in your machine while it was receiving a fax, and it was unable to receive the entire message in memory. S_JAM A document jam occurred in the sending fax machine. STOP The Stop key was pressed, ending the communication session.
Page 186: Maintenance
· Replacing the Image Drum · Resetting the Image Drum Counter OKIFAX 5950 Dual Line Cleaning the Scanner Path For the best possible scanning quality, clean the paper lint and dust accumulated in the area around the contact image sensor (a). Open the control panel and gently wipe the area...
Page 187: Replacing The Toner Cartridge
Replacing the Toner Cartridge This machine will only operate using the toner cartridge specified by OKI for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct toner cartridge.
Page 188 Lift up on the document tray and swing it up and out of the way. OKIFAX 5950 Dual Line Press the release buttons located on both sides of the copy stacker. Lift up the stacker.
Page 189 Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see “Installation, Safety.” Carefully lift the toner cartridge out of the image drum unit.
Page 190 Lower the right side down into the toner well. Push the lock lever (in the direction of the arrow) until it stops. OKIFAX 5950 Dual Line Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array.
Page 191: Replacing The Image Drum
Replacing the Image Drum This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction.
Page 192 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. OKIFAX 5950 Dual Line Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new image drum cartridge, and discard it.
Page 193: Resetting The Drum Counter
Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. Lift out the toner well cover and discard. Install a new toner cartridge. See “Maintenance, Replacing the Toner Cartridge.” Resetting the Drum Counter Use this function to reset the drum counter when you replace the image drum and to clear the CHANGE DRUM message.
Page 194: Dual Line
For Line 2, you adjust the Option Line Type. OKIFAX 5950 Dual Line Benefits of Dual Line A fax machine with dual line gives you the work capacity of two fax machines in the space of one. A fax machine with dual line makes an excellent relay key station (hub) for relay faxing.
Page 195: Basic Operations
Basic Operations · Dual Line requires two telephone lines, each with a unique telephone number. Both lines must be the same type (PSTN or PBX). They must both be analog lines. · All transmissions using the second line are done from memory.
Page 196 (Sender ID), which uses two lines. · Some phone companies offer an automatic rollover feature as a service. Your fax machine will work with this feature. Contact your phone company for more information on the rollover feature.
Page 197: Unpacking
Remove contents from the carton. Be sure that all the items listed below are included. If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.
Page 198: Connecting To The Second Telephone Line
[dual line access] (2). 3 Insert the other end into the wall jack for the second telephone line. OKIFAX 5950 Dual Line Displays, Reports, and Beeps The display usually shows the status of the first telephone line. Press HELP to display the status of the second telephone line.
Page 199: Setting The Option Line Type For The Second Line
Setting the Option Line Type for the Second Line The second line type may be set to: · Send (transmit) only (TX) · Receive only (RX) · Send and Receive (ALL) 1 Press Menu/Exit to enter the menu. 2 Input speed access no. 31 (Option Line Type) 3 Press to select the desired mode, press Enter.
Page 200: Options And Accessories
Click on the “where to buy” link. · Consult the dealer where you purchased your fax machine. · Consult an Oki Data Authorized Sales and Service Dealer. · Order toll-free by phone at 1-800-654-3282 (1-800-OKI-DATA) using a major credit card.
Page 201: Part Numbers
Paper Tray Kit (UST-550) 70037801 Multifunction Printer (MFP) PC Interface 40755322 600 dpi TX Kit (also called 8 MB Memory Expansion) 70031801 Handset For the latest product and technical support information, visit the Oki Data Web site: http://www.okidata.com User’s Guide: English...
Page 202: Descriptions
Multifunction Printer (MFP) PC Interface The MFP PC Interface Kit is a software package that allows your fax machine to interface with a computer, giving you a multifunctional capable fax machine. With the MFP PC Interface Kit, your fax can function as a printer, scanner, copier and PC-based fax machine.
Page 203: Memory Expansion
Memory Expansion Several memory expansion cards are available. Each has a different memory storage capacity. All page numbers given are APPROXIMATES. Your results may vary, depending on the nature of your pages. An expandable memory slot is located under the back cover of the machine.
Page 204: Problem Solving
Overview This section lists the most common problems you may encounter while using this machine. OKIFAX 5950 Dual Line Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum.
Page 205: Clearing A Document Jam
Clearing a Document Jam When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document appears to be positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder.
Page 206: Clearing A Printing Paper Jam
(CAUTION-HOT). This portion is extremely hot—do not touch it under any circumstances. OKIFAX 5950 Dual Line Turn off the power switch. Grasp the document tray from the bottom and lift up, swinging it up and back out of the way.
Page 207 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up. Lift up and back, revealing the image drum. Grasp the image drum and lift it out of the machine. Set it aside on a clean, dry surface out of direct sunlight.
Page 208 Pull out any paper caught inside the machine. OKIFAX 5950 Dual Line Pull out the paper tray. Remove any paper caught in the feeder and any damaged paper in the tray.
Page 209 Load the paper tray, making sure the paper is below the “Paper Full” marking. Slide the paper tray back into the machine until it latches in place. 10 Place the image drum unit back into the machine. 11 Close the cover to the image drum compartment, pushing down on it until both latches catch.
Page 210: Display Panel Messages
The top line shows the time and the answering mode. Answering modes options are: FAX, TEL, PC, T/F or TAD. The bottom line shows the amount of memory available. OKIFAX 5950 Dual Line Error Messages 14:14: FAX COVER OPEN Cover open: The upper cover is not closed. First check to be sure that the image drum is seated correctly and the toner cartridge is installed properly.
Page 211 PAPER JAM CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum. Check the paper path and remove any jammed paper. See “Problem Solving, Clearing a Paper Jam.”...
Page 212 PRINTER ALARM 3:TEL REFER TO USER GUIDE PRINTER ALARM 4:TEL REFER TO USER GUIDE OKIFAX 5950 Dual Line For PRINTER ALARM 3:TEL If you have the second paper tray installed, and the manual feed cover is moved, the machine will display this message.
Page 213 This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified by OKI for use in this machine. If you are using the correct toner cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized OKIFAX dealer for service.
Page 214: Counters
For some of the counters, the Service Bit must be set to ON. Your service person will assist you with setting the service bit. OKIFAX 5950 Dual Line Accessing the Print/Scan Counters Press Menu/Exit to enter the menu. Press to select Counter, press Enter.
Page 215: Problem Checklist
Problem Checklist Your fax unit is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer.
Page 216 · Try making a copy of the document on a photocopier and faxing the copy. OKIFAX 5950 Dual Line Your machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your machine.
Page 217 One Touch keys and then changing the Communication Parameters for that One Touch key. See “Programming Speed Dial Numbers.” · Your machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine. User’s Guide: English...
Page 218 You sent a fax but the image the remote fax machine received was very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings.
Page 219 When you hear the warbling tone, pick up the handset. Your machine will not poll a remote fax machine. Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.
Page 220 This type of problem could be communication related. The document may have jammed during scanning. If the document is unreadable, ask the sender to fax the document again. OKIFAX 5950 Dual Line You are constantly receiving unsolicited advertising on your machine. Try using the closed network function.
Page 221 Your machine receives faxes, but doesn’t print them. Your machine may be out of paper. Check the paper tray. If empty, supply paper. Your machine may be out of toner. Check the display for a TONER LOW message. If displayed, replace the toner cartridge. Your machine may need a new drum.
Page 222: Shipping Your Machine
Call the authorized service center (CAS) nearest you. For a listing of the authorized service centers (CAS) in Latin America, refer to the Oki Data Web Site. Select Spanish, then Service and Support, then Service Centers.
Page 223: Specifications
Specifications Overview All specifications are subject to change without notice. For the latest product and technical support information, visit the Oki Data Web site: http://www.okidata.com Dialing One-Touch Auto Dials Groups 20, up to 230 numbers each Broadcast Transmissions 240 locations...
Page 224: General
2.5 seconds per page (ITU-T Test Chart #1) Print Speed Maximum 10 pages per minute Print Resolution 600 dpi Communication Method Half duplex Coding Scheme MH / MR / MMR / JBIG with ITU-T ECM error correction OKIFAX 5950 Dual Line...
Page 225: Memory
Memory Standard 4.5 MB Optional 2, 4, or 8 MB Only one memory slot is available in your machine. Therefore, only one of the available memory options may be installed at a time. You must have the 8 MB expansion card to utilize the 600 dpi TX feature.
Page 226: Scanning
Scan Length 5 to 14 inches (12.8 to 35.6 centimeters) Gray Scale 64 levels OKIFAX 5950 Dual Line Consumables Toner Yield The number of pages you can print with one toner cartridge depends on the type of documents you usually receive or copy.
Page 227: Paper Handling
Paper Handling Automatic Document Feeder Letter, A4 50 sheets of 13 to 20-lb. paper (49 to 75 g/m 30 sheets 21 to 28-lb. paper (79 to 105.5 g/m Single sheet of 32-lb paper (121 g/m Universal Tray Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6. 250 sheets maximum 16 to 24 lb.
Page 228: Electrical
Battery Backup 72 hours Power Modes Ready Energy Saving Standby Warmup Time From Standby, 30 seconds OKIFAX 5950 Dual Line Environmental Temperature Operating 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit -10 to 43 degrees Celsius...
Page 229: Index
Index Overview Symbols 0000 Code on Reports 167, 168 2-digit Speed Dial Sending a Fax 80 Speed Dial/Search Key 22 3-digit Speed Dial Sending a Fax 80 Speed Dial/Search Key 22 600 dpi TX Kit (Option) 187, 188, 189, 211 Access Digit (PBX) 55 Accessories 186 Active Memory Files Report 89, 163...
Page 230 BUSY (Result Code) 170 Busy Signal Redial Interval 54 Redial Tries 54 Busy Tone 55 Buzzer, Adjusting the Volume 59 OKIFAX 5950 Dual Line Call Forwarding 123, 124 Cancel CANCL (Result Code) 170 Clear Key 21 Delayed Transmissions 109 Faxes Polled into Memory 146...
Page 231 Confidential Confidential Reception Report Deleting Faxes 123 Faxes 115 Knowing when you've received a confidential fax 122 Mailboxes 13 Printing Faxes 122 Receiving Faxes 121 Requirements 121 Reception 13 Reception Report 169 Remote Mailbox Information 120 Requirements 115 Sending Faxes 120 Configuration Report 165 Changing Functions 149 Current Settings 148...
Page 232 Canceling 109 Number of Sessions 107 Sending 108 Delete Deleting Characters (DEL Key) 24 Deleting Confidential Faxes 123 Groups 102 OKIFAX 5950 Dual Line Dial Broadcast Transmissions 209 Chain Dial 74 Communication Speed 67 Dial Options 46 Dial Parameter Settings 53...
Page 233 Document Document Guides 15 Document Jam 191 Document Stacker Installation 36 Location 15 Document Tray Extension 16 Location 16 Guidelines 76 Loading 78 Multiple Page 77 Single Page 77 DP (Dial Pulse) 55 Drum Yield 212 Dual Access 13, 78, 92 While Copying 92 While Receiving a Fax 94 While Sending a Fax 93...
Page 234 French Change the Language 59 Setting the Language 48 Functions Function List 21, 166 Primary 41 Selecting 40 FWD Mode 52 OKIFAX 5950 Dual Line Gray Scale 212 Group Creating 101 Definition 99 Deleting 102 Dialing 12 Directory 165 Finding by Name 103...
Page 235 Deleting Characters 24 ID/Password Programming 45 Space Key 25 Identification Sender ID 49 Sender ID on Transmitted Fax 152 TSI/CSI 49 IEEE-1284 Parallel Port 17 Image Gray Scale 212 Image Contrast Resolution Key 21 Image in Message Confirmation Report (MCF) 168 Legal-to-Letter Reduction 39 Light Print 205 Received Faxes Distorted 206...
Page 236 Loading Documents Dual Access 78 Resolution 79 Setting the Contrast 79 Setting the Resolution 79 Type of Original 79 OKIFAX 5950 Dual Line LOC# (Speed Dial Number) 66 Location Name (ID) Entering Spaces 25 Entering Symbols 21 Find 22 Loudness...
Page 237 MCF. See also Message Confirmation Report Multi-Location 168 Report Options 168 Single-Location 168 MEM Mode 52 Memory 12 Available Memory 89 Battery Backup 12, 91 Memory Backup Power Failures 83 Memory Full Save 151 Memory Messages Erasing without Printing 90 Limitations 89 Power Loss 91 Power Outage Report 91...
Page 238 Normal Operation Start/Copy Key 22 Norwegian Characters Unique Key 21, 24, 68, 69 Numeric Keypad 14, 22 Sending a Fax 81 OKIFAX 5950 Dual Line Off-Hook (Alarm Tone) 26 OK (Result Code) 171 Oki Data e-Mail Address ii Mailing Address ii...
Page 239 Option Line Type, Dual Line (Second Line) 185 Options 186 600 dpi TX Kit 187 Answering Machine and Tele- phone, Install 38 Answering Machine, Install 38 External Telephone, Install 37 Handset 37, 187 Memory Expansion 187 MFP Kit 187 Obtaining 186 Second Paper Tray 187 Original Documents.
Page 240 Changing Password 118 Number of 116 Type 116 Phone Line, Machine doesn't answer Photos, Faxing 79 Physical Dimensions of Machine 213 OKIFAX 5950 Dual Line Polling 13 Machine won't poll 205 Reception 145 Transmission 137 Explanation of Types 138 Feeder (Document Tray)
Page 241 Problem Solving 190 Alarm Indicator 20 Audible Alarms 26 Automatic MCF when Error Occurs Checklist 201 Closed Network (Rejecting Unsolicited Faxes) 82 Communications Speed 67 Dial Tone Detection 54 Documents Blurry 79 Documents too Dark 79 Documents too Light 79 Echo Protection 67 Image Quality Resolution Key 21...
Page 242 No Toner Reception 87 PC Fax Mode [PC, optional] 52 Programming Incoming Settings Remote Receive 57 to Memory 88 Unit won't receive 205 OKIFAX 5950 Dual Line Reception Functions 12 Redial 85 Redial Interval 54 Redial Key 22 Redial Tries 54...
Page 243 RELOAD DOCUMENT 86 Remote Diagnosis 150 Remote Mailboxes Confidential Faxes 120 Remote Receive 57 Answering Machine 51 Replacement How to Obtain Replacement Parts Image Drum 18 Toner Cartridge 18 Reports 13, 160 0000 Code 167, 168 Active Memory Files 89, 163 Activity Report 162 Audible Alarms 26 Automatically Generated 161...
Page 244 Delayed Transmission 4 Relay Faxing 4 Saving Time 6 Auto Start 54 Dual Access 6 Help Button 6 Oki Data Web Site 6 Speed Dial Numbers 6 OKIFAX 5950 Dual Line Scanning 212 Cleaning the Scanner Path 172 Gray Scale 212...
Page 245 Service Function Settings 159 MYD/DMY 159 Time/Date Print 159 TSI Print 159 Settings, Selecting 40 Shift Keys Down 20 Left 20 Right 20 Up 20 Shipping 31, 208 Signals CNG Count 154 Distinctive Ring 155 Signal Tones 26 Size Multiple Page Documents 77 Paper 60 Single Page Specifications 77 Sounds...
Page 246 Primary Telephone Number 66 Programming 66, 68, 71 Collect Information 66 Speed Dial Numbers 62 Speed Dial/Search Key 22 Types of Speed Dial Numbers 63 OKIFAX 5950 Dual Line Stacking Face Up / Face Down 97 Standby Menu/Exit Key 21 Standby Mode 196...
Page 247 Telephone External Installation 37 Real-Time Dialing 85 Using to Send a Fax 81 Telephone Answering Device Mode [TAD] 51 Telephone Directory 164 Speed Dial/Search Key 22 Telephone Line Connection 36 Dial Prefix 56 Distinctive Ring 155 Hook Key 22 Line Jack 17 PBX 55 Poor Conditions (ECM Function) 152...
Page 248 Group vs. Broadcast 98 TSI/CSI Hyphen Key 22 Numbers 22 Setting 49 TX (Communication Code) 171 Type of Original Key, Location 21 OKIFAX 5950 Dual Line Umlaut Characters, use Unique Key 24 Unique Characters 21 Unique Key 21, 24 Unpacking Missing Items 31...

This manual is also suitable for:

Of5950dl Okifax 5950 dual line

Oki OKIFAX 5950 User Manual

Help and Helpful Hints

Introduction

Getting to Know Your Machine

Installation

Selecting Functions and Settings

Setting Basic Features

Programming Speed Dial Numbers

Basic Faxing

Sending a Fax to Multiple Locations

Advanced Operations

Customizing Features and Operations

Reports

Maintenance

Dual Line

Quick Links

Need help?

Questions and answers

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Summary of Contents for Oki OKIFAX 5950