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Trouble Shooting Guide
Possible problem
Machine will not work when
switched ´ON´
Motor appears to stall when
juicing
excess pulp building up in
the micro mesh filter basket
Pulp too wet and reduced
extracted juice
Juice leaks between the rim
of the juicer and the cover
of the filter
Bowl surround juice sprays
out from spout
Juicer makes loud noise
when turned on
No juice coming out while
juicing
To clear blockage
When juicing hard or stringily fruit or vegetables, or if you push down the food pusher too fast or with too
much pressure or the juicing action is too vigorous, wet pulp can build up under the juicer cover
or the motor appears to stall when juicing. Wet pulp would block the fine mashes of the filter basket. Try
slower juicing action by pushing the food pusher down more slowly. Follow Disassembling and cleaning
instructions and clean the filter bowl surround, the stainless steel filter basket and the juicer cover.
1. Turn the appliance off, wait for the motor to stop moving and pull the plug.
2. Disassemble the appliance according to the instructions.
WARnInG: Do not touch blades when handling the filter basket.
3. remove residue of food on the filter basket with a small wooden or plastic spoon.
4. Assemble the appliance according to the instructions and continue juicing.
5. if another blockage occurs clean the appliance according to the instruction ´care and cleaning`.
To avoid further blockage:
• When juicing hard or stringily fruit or vegetables choose a high speed.
• remove very hard and stringily elements such as stalks and stems.
• Try slower juicing action by pushing the food pusher down more slowly.
• Avoid overloading pulp in the pulp container. The pulp has to be able to fall easily and
unhindered into the pulp container.
• Try other fruit and vegetables.
easy solution
The safety locking arm may not be correctly engaged in the vertical operating
position with the locking arm located into the two grooves on either side of the
juicer cover (regard ´Assembling the appliance)`.
Wet pulp can build up under the cover if the juicing action is too vigorous. Try
slower juicing action by pushing the food pusher down more slowly. clean the
integrated pulp container, the stainless steel filter basket and the juicer cover
(regard ´clear blockage`).
stop the juicing process. remove the juicer cover, scrape off pulp. Assemble and
begin juicing again. Try alternating (soft and hard) vegetable and fruit varieties.
Try a slower juicing action by pushing the food pusher down more slowly.
remove stainless steel filter basket and thoroughly clean mesh walls with the
nylon brush. rinse the stainless steel filter basket under hot water. if the fine
mesh holes are blocked, soak the stainless steel filter basket in a solution of hot
water with 10% lemon juice to unblock the holes or wash in the dishwasher.
This will remove excess fibre build up (from fruit or vegetables) which could be
inhibiting the juice flow.
Try a slower juicing action by pushing the food pusher down more slowly. Fruit
and vegetables with a high water content (tomatoes and watermelon) should be
juiced on low speed.
Try a slower juicing action by pushing the food pusher down more slowly.
Filer basket is not properly snapped into position. Turn the On/OFF button to
OFF. Turn the power OFF. Disassemble the Design Juicer (refer to ´disassembling`).
Assemble (refer to ´assembling`).
check that the spout is not blocked with pulp. refer to ´care and cleaning`.
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