Headset Talk/Listen - Nortel M2016S Quick Reference Manual
Nortel networks meridian digital telephones and options quick reference guide models m2006 m2008/m2008hf m2616 m2216acd m2016s
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Also See for M2016S:
- User manual (84 pages) ,
- Quick reference manual (30 pages) ,
- Product support bulletin (4 pages)
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Headset Talk/Listen
Pand
®
P
Hold
˙
Observe Agents
∫
Observe
∫
Agent
®
or
1. Press
Program
2. Use the
Volume Bar
Listen Only and Talk & Listen
3. Press
Program
changes.
Press Hold. To take a call off Hold, press
the key beside the fast flashing indicator.
1. Press Observe.
2.
the agent's position ID, or press
Dial
Agent.
3. Repeat Step 2 to Observe another
Agent.
4. Press
Release
state.
Supervisor Features
and
Dial
‚°
to toggle between
to exit and save
to leave the Observe
18
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