Table of Contents
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Contents
Introduction .............................................................................................1
Software requirements ........................................................................3
References ...........................................................................................3
Operation .................................................................................................4
BLF mode.............................................................................................5
Opening the main menu.......................................................................5
Adjusting the contrast ..........................................................................6
Selecting a language ............................................................................7
Display busy/idle status ........................................................................8
Standard Busy Lamp Field....................................................................8
BLF start number .................................................................................9
Enhanced Busy Lamp Field ................................................................10
Extensions with supplementary information......................................11
Programming supplementary extension information .........................12
Supervisory console/Standard Busy Lamp Field ................................14
Supervisory console/Enhanced Busy Lamp Field...............................15
Reset the BLF/CGM ...........................................................................16
Blank screen .......................................................................................17
Displaying Call Waiting information ....................................................18
Displaying graphics.............................................................................19
Displaying text....................................................................................19
Displaying a logo ................................................................................20
Troubleshooting ....................................................................................21
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Table of Contents
Related Manuals for Nortel M1250
Summary of Contents for Nortel M1250
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Page 1: Table Of Contents
Contents Introduction .....................1 Software requirements ................3 References ...................3 Operation ....................4 BLF mode.....................5 Opening the main menu...............5 Adjusting the contrast ................6 Selecting a language ................7 Display busy/idle status ................8 Standard Busy Lamp Field..............8 BLF start number .................9 Enhanced Busy Lamp Field ..............10 Extensions with supplementary information........11 Programming supplementary extension information ......12 Supervisory console/Standard Busy Lamp Field ........14... -
Page 2: Introduction
Introduction The Busy Lamp Field/Console Graphics Module (BLF/CGM) can be added to an M1250 or M2250 attendant console. The figure at right shows the BLF/CGM attached to an M1250 or M2250 attendant console. The BLF/CGM displays information to help attendants... - Page 3 The BLF/CGM displays — supplementary information about The BLF/CGM mounts on the information relating to the individual extensions, such as the back of the console and is held on operation of the console and the reason the person is away using snapfits and two screws.
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Page 4: Software Requirements
BLF/CGM, refer to the following X11, or X11 international with Northern Telecom publications: Supplementary Features). The Enhanced Busy Lamp Field • M1250 and M2250 attendant (EBLF) feature requires X11 console, description Release 14 software (or later). (553-2201-117) The Calls Waiting feature requires the international software, X11 •... -
Page 5: Operation
Operation The console is programmed to If you are accessing an option on If you make a mistake while operate in any of the following the BLF/CGM and a call comes in operating the BLF/CGM, it does modes: to your console, the console not affect the normal operation of returns to its normal operation. -
Page 6: Blf Mode
BLF mode The console must be in BLF mode in order to make selections from MAIN MENU the main menu. To enter BLF mode: BUSY LAMP FIELD CALLS WAITING 1 Press the Shift key Shift TEXT MODE GRAPHICS MODE 2 Press the BLF key conf. -
Page 7: Adjusting The Contrast
Adjusting the contrast Choose 7 ADJUST CONTRAST from the main menu. A message PRESS 1 TO MAKE appears on the screen. DISPLAY DARKER. There are 16 levels of contrast between the characters you see PRESS 2 TO MAKE on the screen and the DISPLAY LIGHTER. -
Page 8: Selecting A Language
Selecting a language Choose 6 SELECT LANGUAGE from the main menu. The SELECT LANGUAGE language menu appears on the screen. ENGLISH FRANCAIS Select a language by pressing the DEUTSCH corresponding number on the dial ITALIANO pad. The languages availabe to ESPANOL you may differ from those shown NORSK... -
Page 9: Display Busy/Idle Status
Display busy/idle status START EXT 3400 START EXT:3400 Choose 0 BUSY LAMP FIELD END EXT 3549 END EXT:3549 from the main menu. The BLF/CGM displays the status of 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 extensions within your system. -
Page 10: Blf Start Number
The numbers along the top row of BLF start number the display represent the first digit of the hundreds group (group of You must enter the SBLF start If you are using SBLF, choose 9 one hundred extensions). The number so that it is displayed from the main menu. -
Page 11: Enhanced Busy Lamp Field
Enhanced Busy Lamp Field START EXT 3500 If the console is programmed for END EXT 3599 the Enhanced Busy Lamp Field (EBLF), the screen shows the status (busy or idle) of 100 consecutive extensions that begin with the numbers that you enter. You must first press a loop key. -
Page 12: Extensions With Supplementary Information
Extensions with supplementary Press again to scroll to the Press the Mode key to return information next set of ten extensions. to the screen displaying the Entries are automatically deleted busy/idle status of the extensions. From the Busy Lamp Field screen, on the employee’s date of return You can also keep pressing press the CGM key... -
Page 13: Programming Supplementary Extension Information
Programming supplementary extension information Choose 5 PROG SUPPL INFO PROGRAM MODE from the main menu. The program mode menu appears on ENTER the screen. DELETE Note: You can program EXTENSION 3519# supplementary information only for telephone extensions. BUSINESS Supplementary information cannot VACATION be programmed for attendant consoles for use in supervisory... - Page 14 To program supplementary The numbers at the bottom of the information: screen (PROG: 005 and FREE: 145) tell you how many 1 Use the dial pad to enter the extensions have supplementary information as shown on the information programmed (in this previous page.
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Page 15: Supervisory Console/Standard Busy Lamp Field
Supervisory console/ Standard Busy Lamp Field SUPERVISORY MODE If your console is in supervisory ATTENDANT STATUS mode, the screen shows which consoles are active and which 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 console is the supervisory console. -
Page 16: Supervisory Console/Enhanced Busy Lamp Field
Supervisory console/ Enhanced Busy Lamp Field If your console is in supervisory SUPERVISORY MODE mode, the screen shows which ATTENDANT STATUS consoles are active and which consoles are unavailable (position busy). If programmed, your console will go into supervisory mode when you put the console into Position Busy. -
Page 17: Reset The Blf/Cgm
Reset the BLF/CGM Choose * RESET THE BLF/CGM from the main menu. The reset message appears on the screen. PRESS THE MODE KEY TO RETURN This option allows you to reset all TO THE information in the BLF/CGM. All supplementary information is MAIN MENU erased. -
Page 18: Blank Screen
Blank screen Choose 8 BLANK SCREEN from the main menu. The screen of the Busy Lamp Field/Console Graphics Module goes blank. Press the Mode key to return to the main menu. -
Page 19: Displaying Call Waiting Information
Displaying Call Waiting * information Choose 1 CALLS WAITING from CALLS WAITING the main menu. A bar graph appears on the screen. The bar graph shows the number of calls waiting on any four incoming call identification (ICI) keys. The number at the bottom of each bar shows how many calls are waiting in each queue, up to a maximum of nine. -
Page 20: Displaying Graphics
Displaying graphics* Displaying text* You can also display the total Choose 3 GRAPHICS MODE from Choose 2 TEXT MODE from the number of calls waiting on all ICIs, the main menu. A default graphic main menu. The default text minus the number of calls waiting screen is available in this mode. -
Page 21: Displaying A Logo
Displaying a logo Choose 4. DISPLAY LOGO from the main menu. The Northern Telecom logo appears on the screen. Press the Mode key to return to the main menu. MERIDIAN 1... -
Page 22: Troubleshooting
Troubleshooting Symptom Solution conf. 6/BLF BLF/CGM display is blank. Make sure SHIFT and are activated (indicator is on). Press the Mode key BLF/CGM display is locked or Unplug the console's system cable and plug it in again. Make sure the appears to be corrupted.