Nortel M2006 User Manual
Nortel M2006 User Manual

Nortel M2006 User Manual

Meridian digital telephones
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Meridian Digital
Telephones
M2006
M2008/M2008HF
M2616
User Guide
Enterprise Solutions Documentation

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Summary of Contents for Nortel M2006

  • Page 1: Meridian Digital Telephones

    Meridian Digital Telephones M2006 M2008/M2008HF M2616 User Guide Enterprise Solutions Documentation...
  • Page 2 While you are away from your desk: Call Forward...
  • Page 3: Table Of Contents

    Introducing your Meridian Digital Telephone Meridian Digital Telephones ..............1 M2616 ....................1 M2008/M2008HF ................2 M2006 ....................3 Selecting a position for your Meridian Digital Telephone ......4 Parts of your Meridian Digital Telephone ..........5 Your telephone’s display Idle screen format ..................
  • Page 4 Contents Override, Enhanced ................20 Stored Number ..................21 Buzz ....................21 Forced Camp-on .................. 22 Call Charge/Forced Charge ..............22 Hot Line ....................24 Radio Paging ..................24 Voice Call ................... 26 Receiving a call Call Waiting ..................27 Call Pickup (for Meridian 1) ..............
  • Page 5 Contents To talk with more than one person Conference ..................45 Selectable Conferee Display and Disconnect .......... 46 Group Call ..................47 Call Join ..................... 48 Privacy Release ................... 48 Working without interruption Call Forward ..................49 Make Busy ..................50 Hospitality features Automatic Wake-Up on Your Own Telephone ........
  • Page 6 Contents...
  • Page 7: Introducing Your Meridian Digital Telephone

    Introducing your Meridian Digital Telephone Introducing your Meridian Digital Telephone This guide introduces you to your new Meridian Digital Telephone. It provides you with a description of the controls, and a description of the features that are available to you. Meridian Digital Telephones There are three basic models of the Meridian Digital Telephone and the following are features of each type:...
  • Page 8: M2008/M2008Hf

    Introducing your Meridian Digital Telephone M2008/M2008HF Handsfree (on the M2008HF only) On-Hook Dialing Message Waiting Indicator Wall Mount Capability 8 configurable Feature Keys (7 on the M2008HF) Volume Control Bar for: • Ringing Tone • Buzz Tone • Speaker • Handset/Headset •...
  • Page 9: M2006

    Introducing your Meridian Digital Telephone M2006 On-Hook Dialing Message Waiting Indicator Wall Mount Capability 6 configurable Feature Keys Volume Control Bar for: • Ringing Tone • Buzz Tone • Speaker • Handset/Headset Support for the following set options: • MCA data option to provide integrated voice and data transmission •...
  • Page 10: Selecting A Position For Your Meridian Digital Telephone

    Introducing your Meridian Digital Telephone Selecting a position for your Meridian Digital Telephone • On Your Desk: Your Meridian Digital Telephone can be placed on your desk so that it is tilted upwards making it easier to see the display. Desk Position (Default) •...
  • Page 11: Parts Of Your Meridian Digital Telephone

    By pressing the lower right-hand key (or lifting the handset), you can make a call on your primary line. The telephone may also have other line keys (The M2006 has only one line key). The preceding figure shows the location of the control buttons on your Meridian Digital Telephone.
  • Page 12: Your Telephone's Display

    Your telephone’s display Your telephone’s display Idle screen format The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24 character display module. The idle display, as shown below, gives the current date and time. 24 APR 7:45 P When you go off hook, the time and date disappear and information about your call is displayed.
  • Page 13: Using Display Options

    Your telephone’s display Using Display Options Volume Adjustment It is easy to adjust the volume on your telephone by following these steps: 1. Press the Program Key. 2. Press then . Follow by pressing ‚ ‚ to adjust the ringing tone. Pressing ⁄...
  • Page 14: Call Timer Enable

    Your telephone’s display ® 3. Use the Volume Control Bar increase or decrease the contrast . 4. Press the Key. Program Call Timer Enable Sometimes it is interesting to see how long we stay on the phone with certain customers or fellow employees. Follow these steps to enable the call timer.
  • Page 15 Your telephone’s display Language Selection The information on your display can be displayed in one of several languages. Follow these steps to change your display to a different language: 1. Press the Program Key. 2. Press then ‚ fi ® 3.
  • Page 16: Your Telephone's Features

    Your telephone’s features Your telephone’s features Your telephone system administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes or passwords, ask your telephone system administrator to provide these to you. To use a feature, you will be instructed to press a feature key, or enter an FFC code.
  • Page 17: Answering Calls

    Your telephone’s features Answering Calls When you receive an incoming call, your telephone rings and the LCD indicator flashes. º To answer a call, perform one of the following • Lift the handset • Press the Key (Main DN Handset Mute ©...
  • Page 18: Call Transfer

    Your telephone’s features Call Transfer Use the Transfer feature to redirect a call to a third party. To transfer a call to another number: † 1. Press Transfer. The other party is on hold and you hear dial tone. The LCD indicator lights steadily.
  • Page 19: On-Hook Dialing

    Your telephone’s features On-hook dialing On-hook dialing allows you to dial a number without lifting the handset. To use On-hook dialing: 1. Press a Key. ∫ 2637 2. Upon hearing dial tone, Dial number. when the called party Lift the handset answers or, if using handsfree, begin talking.
  • Page 20: Last Number Redial

    Your telephone’s features Last Number Redial Last Number Redial allows you to automatically redial the last number you dialed. To use Last Number Redial: • Lift the handset. √or • Press Last Number Key or your Primary DN Key. ∫ 2637 for Handsfree operation: •...
  • Page 21: Group Listening

    Your telephone’s features To mute a handsfree call: 1. Press the Key. The Handsfree Mute © LCD indicator flashes. º 2. Press the Handsfree Mute Key again © to return to a two-way conversation. To switch from the handset to Handsfree: 1.
  • Page 22: Making A Call

    Making a call: Auto Dial - Ring Again Making a call This chapter describes features that you can use when making a call. Auto Dial Auto Dial lets you dial a specific telephone number by pressing a feature key. To store an Auto Dial number: ç...
  • Page 23: Speed Call

    Making a call: Ring Again - Speed Call or press Release. Replace the handset When the number you want to reach is free, or the person has re-used his set, you hear the Ring Again signal. Lift the handset or press a Key.
  • Page 24: Speed Call On Private Lines

    Making a call: Speed Call - Speed Call on Private Lines the new access code (if required), Dial internal, external, or long-distance telephone number. • 4. Press again. Speed Call To delete a Speed Call number: • 1. Press Speed Call.
  • Page 25: System Speed Call

    Making a call: System Speed Call - Call Page System Speed Call System Speed Call lets you dial Speed Call codes and override all restrictions on the telephone during the call. See Speed Call for more information on setting up speed call codes.
  • Page 26: Override

    Making a call: Override - Override, Enhanced Override You can override a busy signal and interrupt another call. This feature is called Busy Override on the MSL-100. To override a busy/engaged signal: 1. You dial a telephone number and hear busy signal.
  • Page 27: Stored Number

    Making a call: Stored Number - Buzz Stored Number The Stored Number feature allows you to store a single telephone number that you can dial quickly. You can easily change the stored number. To store a number when you're not on a call: º...
  • Page 28: Forced Camp-On

    Making a call: Forced Camp-on - Call Charge/Forced Charge Forced Camp-on Forced Camp-on allows your telephone to automatically ring another telephone as soon as it disconnects from its current call. Forced Camp-on allows both internal and external calls to be camped on; Camp-on allows only external calls to be camped on.
  • Page 29 Making a call: Call Charge/Forced Charge To charge a call in progress: † ø 1. Press or Conference. Transfer µ 2. Press Charge, or enter the Call Detail Recording FFC, or enter the SPRE code followed by fi fi fi fi...
  • Page 30: Hot Line

    Making a call: Hot Line - Radio Paging the party you want to add to the Dial conference. ø 5. Press Conference. Hot Line The system administrator can program a Hot Line telephone number that is dialed automatically. To use Hot Line: ¥...
  • Page 31 Making a call: Radio Paging While ringback is heard, the person you have paged may proceed to any DN and enter a Radio Paging Answer code plus their own DN to be connected directly to you. If your call is not answered within a preset time period you will hear a continuous high pitched tone for fifteen seconds, then silence.
  • Page 32: Voice Call

    Making a call: Radio Paging - Voice Call be connected to the person who has paged you. or press a Key on Lift the handset any telephone on the system (as long as it is not a hotline, private line, or a manual line telephone).
  • Page 33: Receiving A Call

    Receiving a call: Call Waiting Receiving a call This chapter describes features that you can use when receiving a call. Call Waiting If the attendant routes an outside call to you when you are already on a call, Call Waiting lets you put your current call on hold, allowing you to answer the outside call.
  • Page 34: Call Pickup (For Meridian 1)

    Receiving a call: Call Pickup (for Meridian 1) Call Pickup (for Meridian 1) Using Call Pickup, you can answer a ringing telephone from any telephone in your Pickup Group or another Pickup Group. To answer a ringing call in your own Call Pickup group: or press a Key.
  • Page 35: Call Pickup (For Meridian Sl-100)

    Receiving a call: Call Pickup (for Meridian SL-100) Call Pickup (for Meridian SL-100) Using Call Pickup, you can answer a ringing telephone from any telephone in your Pickup Group or another Pickup Group. To answer a ringing call in your own Call Pickup Group: Lift the handset and press a...
  • Page 36: Timed Recall Reminder

    Automatic Answerback When Automatic Answerback is activated, your set automatically answers in Handsfree mode after one ring. This feature is not supported on the M2006 and M2008/M2008HF. To activate Automatic Answerback: ∫ Press Auto Ans.
  • Page 37: During A Call

    During a call: Call Transfer - Timed Reminder Recall During a call This chapter describes features that you can use during your call. Call Transfer Call Transfer allows you to transfer a call to another number. To transfer a call while on a call: †...
  • Page 38: Auto Dial Transfer

    During a call: Timed Reminder Recall - Auto Dial Transfer † 3. Press again or replace the Transfer handset before the extension answers. This starts the recall timer Note: If the person to whom the call is transferred answers, the recall timer stops. If the transferred call is not answered, your telephone rings: or press a...
  • Page 39: Call Park

    During a call: Call Park Call Park Call Park allows a call to be held temporarily, then to be retrieved from any other DN. You can park an incoming call and then page the called party, without tying up a line. Your office may have a System Park where most calls are automatically parked.
  • Page 40: Attendant Recall

    During a call: Call Park - Attendant Recall - Display/Inspect To retrieve a parked call: or press a Key. Lift the handset ¢ 2. Press Park, or enter the SPRE code followed by ‡¤, or enter the ‡¤ ‡¤ ‡¤ Call Park FFC.
  • Page 41: Call Charge

    During a call: Call Charge - On Hold on Loudspeaker 3. Press the Key beside the flashing ∫ 2637 LCD indicator º. Information about the call is displayed in the Display Module. Displaying the second caller's name does not interfere with the current call in progress.
  • Page 42 During a call: On Hold on Loudspeaker To talk privately to the party on the Loudspeaker: Use the handset on the Loudspeaker (if provided). While the Loudspeaker is active, any other call is maintained on the handset. More than one call can be put on hold, but only one call at a time can be placed on the Loudspeaker.
  • Page 43: Malicious Call Trace

    During a call: Malicious Call Trace - Centrex Switchhook Flash Malicious Call Trace Malicious Call Trace provides a way for you to trace nuisance calls within your system. While you are on a call: ≠ Press Trace. If you do not have a trace button: †...
  • Page 44: While You Are Away From Your Desk

    While you are away from your desk: Call Forward While you are away from your desk This chapter describes features that you may wish to use when you are away from your desk. Call Forward Call Forward allows you to transfer all your calls so that they ring at another DN. You cannot forward calls while your telephone is ringing.
  • Page 45: Call Forward - Internal

    While you are away from your desk: Call Forward - Internal Call Forward - Internal Call Forward—Internal allows only calls originating at internal DNs to ring at another DN. Calls originating outside your Meridian 1 system will still ring at your telephone.
  • Page 46: Remote Call Forward

    While you are away from your desk: Remote Call Forward Remote Call Forward Remote Call Forward allows you (from any telephone other than your own) to forward your calls to any telephone. To activate Remote Call Forward: or press a Key.
  • Page 47 While you are away from your desk: Remote Call Forward 3. Enter the Remote Call Forward Deactivate FFC. your Electronic Lock password. Dial (See “Electronic Lock” on page 42.) Dial your DN. 6. Press the Key. Pound Sign £ To verify Remote Call Forward: Lift the handset or press a Key.
  • Page 48: Call Forward Destination Deactivation

    Away from your desk: Call Forward Deactivation - Electronic Lock Call Forward Destination Deactivation Call Forward Destination Deactivation allows you to deactivate the Call Forward All Calls feature on a telephone which has been forwarded to your telephone. To lock your telephone: Lift the handset or press a Key.
  • Page 49 While you are away from your desk: Electronic Lock To unlock your telephone: Lift the handset or press a Key. Dial Unlock FFC. your electronic lock password. Dial 4. If you are using someone else’s telephone, Dial your DN. or press Release. Replace the handset To change your electronic lock password:...
  • Page 50: Intercom

    While you are away from your desk: Intercom Intercom You can use the Intercom feature to call a member of your intercom group. To make an Intercom call: or press a Key. Lift the handset Ω 2. Press Intercom. Dial the one- or two-digit code for the intercom group member you wish to call.
  • Page 51: To Talk With More Than One Person

    To talk with more than one person: Conference To talk with more than one person This chapter describes features which allow you to talk with more than one person at the same time. Conference You can set up a conference call for up to three (or six) people, including yourself. Contact your telephone system administrator to find out the maximum number of persons you can join in a conference call on your system.
  • Page 52: Selectable Conferee Display And Disconnect

    To talk with more than one person: Conferee Display & Disconnect Selectable Conferee Display and Disconnect You can view the list of active conferees by using the Conferee Selectable Display key and disconnect any party that has been added to the conference call. This feature is not available on the MSL-100.
  • Page 53: Group Call

    To talk with more than one person: Group Call Group Call Group Call automatically calls members of a predefined group, one at a time, until they have all answered. Ask your system administrator for details on creating a conference call group. To call group members: Lift the handset or press a...
  • Page 54: Call Join

    To talk with more than one person: Call Join - Privacy Release If you are on a conference call or a group call when another group call comes in, you are not notified of the second call. To end a Group Call: or press Release.
  • Page 55: Working Without Interruption

    Working without interruption: Call Forward Working without interruption This chapter describes features that allow you to avoid receiving calls. Call Forward Call Forward allows you to transfer all your calls so that they ring at another DN. You cannot forward calls while your telephone is ringing. To forward all your calls: ∑...
  • Page 56: Make Busy

    Working without interruption: Make Busy Make Busy Make Busy allows you to make your telephone appear busy to all callers. To make your telephone appear busy: ¡ Press Make Busy. To receive calls again: ¡ Press Make Busy again.
  • Page 57: Hospitality Features

    Hospitality features: Automatic Wake-Up on Your Own Telephone Hospitality features These hospitality features are intended primarily for hotel operations use. Automatic Wake-Up on Your Own Telephone Although normally used as a hotel feature, Automatic Wake-up may be useful to business users who require a timed reminder call feature. From your telephone you may program the Meridian 1 system to automatically place a call to you at a predetermined time.
  • Page 58: Message Registration

    Hospitality features: Automatic Wake-Up - Message Registration Dial Wake-Up Verify FFC. Dial the wake-up time in a 24 hour format (hh mm). If it is correct, you hear a confirmation tone. Note: In 24-hour format, 7:30 AM is entered as 0730; 9:45 PM is 2145. Replace the handset or press Release.
  • Page 59: Maid Identification

    Hospitality features: Maid Identification the room number. Dial 3. Press Star. • ™ Press Message Registration. Maid Identification Maid ID makes it easier to keep track of which maids clean which rooms. The maid enters the information from the telephone in each room. To enter cleaning status: Lift the handset or press a...
  • Page 60: Room Status

    Hospitality features: Room Status or press Release. Replace the handset Room Status Room Status lets you read the status of a room using the Display Module. To read the status of a room: ª 1. Press Status. for the room. The Dial displayed followed by a two-digit code.
  • Page 61 Hospitality features: Room Status To change the status of a room: ª 1. Press Status. Dial for the room. The displayed followed by a two-digit code. The first digit indicates the occupancy status: = room vacant = room occupied The next digit indicates the cleaning status of the room: = cleaning requested...
  • Page 62: Automatic Wake-Up For A Guest (Option 11C Compact)

    Hospitality features: Automatic Wake-Up for a Guest Automatic Wake-Up for a Guest (Option 11C Compact) From your telephone you may program the Meridian 1 Option 11C Compact telephone system to automatically place a call to your guest at a predetermined time.
  • Page 63: Controlled Class Of Service (Option 11C Compact)

    Hospitality features: Controlled Class Of Service 4. Look at the display to verify the wake-up time programmed. 5. Press the key. Release ® Note: In 24-hour format, 7:30 AM is entered as 0730; 9:45 PM is 2145. Controlled Class Of Service (Option 11C Compact) With the Controlled Class Of Service (COS) feature, you may program the Meridian 1 Option 11C Compact telephone system to restrict specific room extensions from making long distance extensions.
  • Page 64: Options

    The ATA can be used with all three models. The Meridian Display Option provides Meridian Display Option status information and also assists you in programming options and features on your Meridian Digital Telephone. The Display Module Option in not available on the M2006.
  • Page 65: Your Telephone's Controls

    Number (DN) key. When you pick up the handset, the line associated with this key is ready for you to make a call. You may have more than one DN key assigned to your telephone. (This does not apply to the M2006 since it only supports one line.) Message Waiting light The Message Waiting light turns on to indicate that a message has been left for you.
  • Page 66: Terms You Should Know

    Terms you should know Terms you should know Attendant — the attendant is a telephone operator in your organization. Directory Number (DN) — a DN is any extension on a telephone. - your system may use FFCs to access some of your Flexible Feature Codes (FFCs) telephone’s features.
  • Page 67: Special Prefix Code (Spre)

    Special Prefix Code (SPRE) and Flexible Feature Codes (FFCs) Special Prefix Code (SPRE) Special Prefix Code (SPRE) Flexible Feature Codes (FFCs) Radio Paging Trace Radio Paging Access Group Call Radio Paging Answer Call Pick Up Call Park DN Pick Up Maid ID Group Pick Up Wake-Up Request...
  • Page 68 Index Index Index Attendant Attendant Recall Auto Dial Auto Dial Transfer Automatic Answerback Automatic Wake-up for a Guest Automatic Wake-Up on Your Own Telephone Buzz Call Charge Call Forward 38, 49 Call Forward, Internal Call Join Call Page Call Park Call Pickup Call timer Enable Call Transfer...
  • Page 69 Index Index Controls, telephone 6, 59 Dial Tone interrupted special Direct Inward System Access 40, 41 Directory Number Display 16, 21, 35, 38, 39, 49 Display Diagnostics Enhanced Override External Alerter Interface Feature keys Features, telephone Flexible Feature Codes (FFCs) Forced Camp-on Group Call Group Listening...
  • Page 70 Index Index Hold 11, 27 Hot Line Idle Screen Format Intercom Internal Call Forward Interrupted dial tone Key Click Key Expansion Module Language Selection Last Number Redial LCD indicator Main extension key Make Busy Making Calls Malicious Call Trace Meridian 1 Meridian Communications Adapter Meridian SL-100 (MSL-100) Message Registration...
  • Page 71 Index Index On Hold on Loudspeaker On-hook dialing Options Override Override, Enhanced Paging tone Predial Recall 7, 13 Primary Directory Number (DN) key Privacy Release Private Line Radio Paging Release Remote Call Forward Ringback/ring tone Room Status Shared Directory Numbers Special dial tone Special Prefix Code (SPRE) 60, 61...
  • Page 72 Index Stored Number Switchhook System Speed Call Terms Timed Recall Reminder Voice Call Volume adjustment Volume bar...
  • Page 73 While you are away from your desk: Call Forward...
  • Page 74 Title to and ownership of Meridian SL-1 software shall at all times remain with Northern Telecom. Meridian SL-1 software shall not be sold outright and the use thereof by the customer shall be subject to the parties entering into software agreements as specified by Northern Telecom.

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M2008M2008hfM2616

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