Nortel M2216ACD Manuals

Manuals and User Guides for Nortel M2216ACD. We have 5 Nortel M2216ACD manuals available for free PDF download: Description, User Manual, Quick Reference Manual

Nortel M2216ACD Description (106 pages)

Description and Specifications

Brand: Nortel | Category: Telephone | Size: 0.86 MB

Revision History
3
Table of Contents
5
Preface

9
- Other Documentation
  9
M2000 Series Meridian Digital Telephones

11
- Content List
  11
  - Reference List
    12
- Functional Description
  12
  - General Features
    13
  - M2216ACD Headset Interface
    19
  - Physical Characteristics
    20
  - Software Requirements
    24
  - Modular Options
    24
  - Display Module
    25
  - Program Key
    26
  - External Alerter Interface
    26
  - Key Expansion Module
    26
  - Brandline Insert
    27
  - M2006/M2008/M2008HF/M2216ACD/M2616 Telephones
    27
- M2000 Series Meridian Digital Telephone Relocation
  29
- Specifications
  30
- Handsets
  38
- Ordering Information
  39
M2317 Telephone

41
- Content List
  41
  - Reference List
    41
- Functional Description
  42
  - General Features
    42
  - Physical Characteristics
    43
  - Firmware Features
    52
  - Software Requirements
    52
- Specifications
  54
  - Safety Considerations
    54
  - Environmental Considerations
    54
  - Dimensions and Weight
    55
  - Line Engineering
    55
  - Power Requirements
    55
- Ordering Information
  58
M2616CT (Cordless Telephone)

59
- Content List
  59
  - Reference List
    60
- Functional Description
  60
- Physical Characteristics
  60
  - General Features
    62
  - Firmware Features
    66
  - System Software
    66
  - Modular Options
    66
  - Call Center
    67
  - System Administration
    67
  - M2616CT (Cordless Telephone) Battery
    67
  - Handset Registration to Base Unit
    67
  - Wall Mounting the M2616CT
    67
- Specifications
  67
  - Safety Considerations
    67
  - Power Requirements
    68
- Standard 9.00 April
  68
  - Environmental Considerations
    69
  - Line Engineering
    71
  - Ordering Information
    71
M3900 Series Meridian Digital Telephones

73
I2004 Internet Telephone

75
- Content List
  75
  - Reference List
    75
- Functional Description
  75
- Physical Characteristics
  79
- Housing
  
  80
  - I2004 Display Screen and Softkeys
    80
  - Handset, Headset Key, Handsfree Operation Summary
    81
    
    Firmware Features
    82
    
    Software Requirements
    82
  - Soft Keys
    81
  - Soft-Labeled Programmable Feature Keys
    81
  - Specifications
    83
    
    Power and Regulatory Specifications
    83
    
    Temperature and Humidity Specifications
    83
    
    Power Requirements
    83
  - Content List
    85
Data Options

85
- Reference List
  85
- Asynchronous Data Option (ADO)
  86
  - Functional Description
    86
- Meridian Communications Adapter (MCA)
  91
  - Functional Description
    91
- Meridian Communications Unit
  96
  - Functional Description
    96
- Analog Terminal Adapter
  97
  - Functional Description
    97
Glossary

99
Index

101

Nortel M2216ACD User Manual (40 pages)

Nortel Meridian 1 M2216ACD Telephone User Guide

Brand: Nortel | Category: Telephone | Size: 0.26 MB

Table of Contents
3
Introduction

5
- What Is ACD
  5
- M2216Acd-1
  6
- M2216Acd-2
  7
Learning to Use Your Phone

8
- In-Calls Key
  8
- Release
  8
- Hold
  8
- Display Key
  8
- Volume Control
  8
- Display
  9
- Program Key
  9
- Function Keys
  9
- Message Waiting Lamp
  9
- Headsets
  10
Agent Log in and Log out

11
- Log in with Agent ID
  11
- Log in Without Agent ID
  11
- Log out
  11
Log in and Log out with MQA

12
Agent Features

16
- Activity Code
  16
- ACD Calls
  16
- Call Forcing (Auto Answer)
  17
- Call Forward
  17
- Calls Waiting Indicator
  18
- Display Queue Status
  19
- Emergency
  20
- Headset Interface
  20
- Hold
  21
- Make Busy
  21
- Non-ACD Calls
  22
- Not Ready
  22
- Supervisor
  23
- Walkaway and Return
  24
ACD Supervisor Features

25
- Agent Keys
  25
- Answer Agent
  25
- Answer Emergency
  26
- Call Agent
  26
- Display Agent Status
  27
- Headset Talk/Listen
  27
- Hold Non-ACD Call
  28
- Interflow
  28
- Night Service
  29
- Observe
  29
- Recordings and Music
  30
Message Services

31
- Meridian Mail
  31
- Meridian Mail Commands
  32
Hardware Options

33

Nortel M2216ACD User Manual (40 pages)

Panasonic Telephone User Manual

Brand: Nortel | Category: Telephone | Size: 0.53 MB

Table of Contents
3
Introduction

5
- What Is ACD
  5
- M2216Acd-1
  6
- M2216Acd-2
  7
Learning to Use Your Phone

8
- In-Calls Key
  8
- Release
  8
- Hold
  8
- Display Key
  8
- Volume Control
  8
- Display
  9
- Program Key
  9
- Function Keys
  9
- Message Waiting Lamp
  9
- Headsets
  10
Agent Log in and Log out

11
- Log in with Agent ID
  11
- Log in Without Agent ID
  11
- Log out
  11
Log in and Log out with MQA

12
Agent Features

16
- Activity Code
  16
- ACD Calls
  16
- Call Forcing (Auto Answer)
  17
- Call Forward
  17
- Calls Waiting Indicator
  18
- Display Queue Status
  19
- Emergency
  20
- Headset Interface
  20
- Hold
  21
- Make Busy
  21
- Non-ACD Calls
  22
- Not Ready
  22
- Supervisor
  23
- Walkaway and Return
  24
ACD Supervisor Features

25
- Agent Keys
  25
- Answer Agent
  25
- Answer Emergency
  26
- Call Agent
  26
- Display Agent Status
  27
- Headset Talk/Listen
  27
- Hold Non-ACD Call
  28
- Interflow
  28
- Night Service
  29
- Observe
  29
- Recordings and Music
  30
Message Services

31
- Meridian Mail
  31
- Meridian Mail Commands
  32
Hardware Options

33

Nortel M2216ACD Quick Reference Manual (25 pages)

Meridian Digital Telephones and Options

Brand: Nortel | Category: Telephone | Size: 0.3 MB

Introducing Your Meridian Digital Telephone
2
Placing a Call on Hold
3
Auto Dial
3
Transferring Calls
4
Using Handsfree
5
Last Number Redial
6
Ring Again
7
Stored Number
7
Group Call
8
Group Listening
8
Handling Calls
9
Call Forward
9
Call Waiting
9
Call Pickup
10
Volume Adjustment
12
Contrast Adjustment
12
Language Selection
13
Agent Features
14
Answer ACD Calls
15
Make Busy
16
Not Ready
16
Supervisor Features
17
Answer Agent
17
Answer Emergency
17
Call Agent
17
Display Agent Status
18
Display Queue Status
18
Headset Talk/Listen
19
Meridian Communications Adapter
20
Keypad Dialing Commands
23

Nortel M2216ACD Quick Reference Manual (25 pages)

Nortel Networks Meridian Digital Telephones and Options Quick Reference Guide Models M2006 M2008/M2008HF M2616 M2216ACD M2016S

Brand: Nortel | Category: Telephone | Size: 0.3 MB

Introducing Your Meridian Digital Telephone
2
Placing a Call on Hold
3
Auto Dial
3
Transferring Calls
4
Using Handsfree
5
Last Number Redial
6
Ring Again
7
Stored Number
7
Group Call
8
Group Listening
8
Handling Calls
9
Call Forward
9
Call Waiting
9
Call Pickup
10
Volume Adjustment
12
Contrast Adjustment
12
Language Selection
13
Agent Features
14
Answer ACD Calls
15
Make Busy
16
Not Ready
16
Supervisor Features
17
Answer Agent
17
Answer Emergency
17
Call Agent
17
Display Agent Status
18
Display Queue Status
18
Headset Talk/Listen
19
Meridian Communications Adapter
20
Keypad Dialing Commands
23

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Nortel M2216ACD Manuals

Nortel M2216ACD Description (106 pages)

Table of Contents

Preface

M2000 Series Meridian Digital Telephones

M2317 Telephone

M2616CT (Cordless Telephone)

M3900 Series Meridian Digital Telephones

I2004 Internet Telephone

Housing

Data Options

Glossary

Index

Nortel M2216ACD User Manual (40 pages)

Table of Contents

Introduction

Learning to Use Your Phone

Agent Log in and Log out

Log in and Log out with MQA

Agent Features

ACD Supervisor Features

Message Services

Hardware Options

Nortel M2216ACD User Manual (40 pages)

Table of Contents

Introduction

Learning to Use Your Phone

Agent Log in and Log out

Log in and Log out with MQA

Agent Features

ACD Supervisor Features

Message Services

Hardware Options

Nortel M2216ACD Quick Reference Manual (25 pages)

Table of Contents

Nortel M2216ACD Quick Reference Manual (25 pages)

Table of Contents

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