Nortel Switched Firewall Browser-Based Interface Users Guide
Using an Express Routing Code to get help from a specialist
You can find Express Routing Codes (ERC) for many Nortel products and services on the
Nortel Technical Support web site. ERCs allow you to connect directly to service and support
organizations based on specific products or services.
To locate the ERC for your product or service, go to www.nortel.com/erc.
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
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Preface
216383-D October 2005