Brother MFC-J985W Online User's Manual page 424

Error Message
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
Unusable Device
Please disconnect USB
device.
Wrong Ink Cartridge
Wrong Ink Color
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
• LCD Overview
• Print the Network Configuration Report
• Replace the Ink Cartridges
• Supply Specifications
• Change the Check Paper Size Setting
• Telephone Line Interference/VoIP
• Load Documents in the Automatic Document Feeder (ADF)
• Document Jams
• Turn off Distinctive Ring
• Caller ID
• Load Paper
• Load Photo or Photo L Paper in Photo Bypass Tray
• Load Paper in the Manual Feed Slot
• Printer Jam or Paper Jam
• Clean the Paper Pick-up Rollers
• Turn Off Memory Receive
• Print a Fax Stored in the Machine's Memory
• Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
• Paper is Jammed in the Front of the Machine (Jam B Front)
• Paper is Jammed in the Back of the Machine (Jam C Rear)
• Change the Paper Size and Paper Type
• Print Settings (Windows
Cause
A broken device is connected to the USB
direct interface.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
The ink cartridge model number is not
compatible with your machine.
An ink cartridge has been installed in the
wrong position.
®
)
Action
the power for several minutes and
reconnect it.
(The machine can be turned off
without losing faxes stored in the
memory. )
See Related Information: Transfer
Your Faxes or Fax Journal Report.
Unplug the device from the USB direct
interface, and then press
machine off and then on again.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Verify whether the cartridge model
number will work with your machine.
See Related Information: Supply
Specifications.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their correct
positions.
to turn the
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