Making A Conference Call - Mitel MiVoice 5361 User Manual

Supplementary features
Brokering between an enquiry call party and your call partner
You are talking with an enquiry call party and have your original call partner on hold. You
want to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and forth between an
enquiry call party and the party on hold. Brokering is possible with both internal and exter-
nal users. You can also broker between conference parties as a group and an enquiry call
party.
Brokering
End call

Making a conference call

You are in a call and have a call party on hold at the same time. You want to include the
party on hold in the conversation and hold a conference call.
With the conference function you can include a call party on hold in the current conversa-
tion. From the conference call you can initiate an enquiry call to someone else. You can
broker between the parties of the conference and the enquiry call party.
Depending on the system configuration, a conference call can consist of up to 6 confer-
ence participants. You can hold a conference call with internal and external users.
Conference
40
Brokering:
Press Foxmenu > Foxkey Brokering.
Your call partner changes. The other call party is put on hold.
➔
To terminate the current connection:
Press Foxmenu > Foxkey
Call party disconnected. Connected with the call party on hold.
➔
To connect the call party on hold:
Press Foxmenu > Foxkey Conference.
The call party on hold is now included in the call.
➔
Note:
Depending on the system configuration you may hear an attention tone.
Leaving a conference call:
Put the handset on-hook.
The other conference parties remain in the call.
➔
End call.
MiVoice 5361 / MiVoice 5361 IP
eud-1677/1.0 – R3.0 – 08.2015