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TRANSFER A CALL
1. Blind Transfer User does not talk to the transfer recipient prior to transferring a call.
a. While on an active call, press the Transfer function button.
b. Dial the transfer recipient's extension number (or 9 + external number)
c. Press the Transfer Softkey button.
2. Attended Transfer: User talks with the transfer recipient prior to transferring a call.
a. While on an active call, press the Transfer function button.
b. Press the Attended Softkey.
c.b.
Dial the transfer recipient's extension number (or 9 + external number)
d.c.
Wait for the user to answer then, announce the call.
**If you receive voicemail and want to go back to the caller, press QUIT softkey and then select the line to return to the
caller.
e.d.
Press the Transfer Softkey
3. To VM: User sends the call immediately to the assigned user's voice mailbox.
a. While on an active call, press the Transfer function button.
b. Press the To VM Softkey
c. Dial the Transfer recipient's extension number.
CONFERENCE CALL
Connect up to four parties (including the originator) on one conference call.
While on an active call, press the Softkey Conference.
1. Dial the second party.
2. When the party answers, press the Softkey option in the display for 'Conference'.
Note: If you wish to add a fourth party to your conference, proceed with the below steps.
1. Dial your next party.
2. Press the Softkey option in the display for 'Conference'. All 4 parties are now connected.
Note: You can press the Softkey option in the display for 'Leave' to exit a 3-Way conference leaving the other two parties
connected (display will reflect call was transferred). The 'Leave' option only appears with a 3-Way Conference. You cannot
'Leave' a 4-Way Conference call without disconnecting the entire conference.
ADDING A CONTACT
1. Press the Contacts button
2. Select Personal (Personal is editable / Corporate is not)
Personal stores up to 50 personal speed dial numbers
Corporate lists all the extensions on your phone system
2. Press the Softkey option for 'Add New'.
3. Enter First Name and Number using the navigator cluster and the number dial pad
**make sure to enter 9 + 10-digit number or 9 + 1 + 10 digits long distance/toll free
***Pressing the star key twice will add a space between a 2-word name
4. Press the Save softkey
Sensitivity: Internal
External recipient's number, 9 + 10 digits
Or Internal Number.
3-Way call is now active.
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