Mobility; Music/Messages On Hold; Multiple Call/Delayed Ringing - Toshiba IP EDGE Description

Features

Mobility

Users can disable (in programming) stutter dial tone for message waiting and when in the
DND mode. If stutter dial tone is disabled, they will hear a normal dial tone when off-
hook.
Mobility
The Mobility features are covered in

Music/Messages On Hold

This feature provides music or a tone to a station or line that is held by a station with Line
Hold or Consultation Hold and the speech path is released.
The Media Server has a total of fifteen (15) music sources plus Quiet Tone and Beep Tone.
The system administrator selects from these 15 internal WAV files on the IPedge/VIPedge
system music sources, one internal electronic tone (beep tone) and quiet tone. Administra-
tors may upload their own WAV files to the system.
IPedge systems with 1.5.1 or later software have the "Random" option for Music on Hold
(MOH) that allows callers, when placed on hold to start listening from a different location
within the recorded music on hold file every time they are put on hold, rather than always
starting at the beginning. IPedge continues to default to always starting at the beginning.
This selection can be chosen when uploading the MOH file. Starting at the beginning
allows the recording to begin with "thank you for waiting." Random, similar to the contin-
uous loop, allows the recording to contain a series of messages, and callers can hear differ-
ent parts of the messages when they are put on hold at different times. The file will play to
the end, then "loop" to the beginning of the file.

Multiple Call/Delayed Ringing

If an incoming external or internal Directory Number (DN) call rings a station DN and is
unanswered, alternate DNs can be programmed to ring at a later time. You can also assign
Delayed Ringing to voice mail and auto attendants.
The Multiple Calling feature enables you to ring two or more telephone numbers simulta-
neously or after a predetermined time.
This feature is effective as follows:
• Enable ringing two or more standard telephones or SIP stations that cannot have multiple
appearances.
• Enable ringing different kind of stations, such as an IPT and a Single Line Telephone.
If an incoming external or internal call rings to a station DN and is unanswered, alternate
DNs can be programmed to ring at a later time. A separate delayed ring time can be set for
each CO line group. The stations that were ringing initially will continue to ring after the
74
Chapter 3 – Unified Communications.
IPedge General Description 04/13