On-Line Warranty Registration; Tech Support; Recording Modem Information - Multitech MultiModem MT3334ZDX Owner's Manual

5 - Service, Warranty and Tech Support

On-line Warranty Registration

To register your Multi-Tech product on-line, click on the following link:
http://www.multitech.com/support/register.htm

Tech Support

Multi-Tech has an excellent staff of technical support personnel available
to help you get the most out of your Multi-Tech product. If you have any
questions about the operation of this unit, call 1-800-972-2439. Please fill
out the modem information (below), and have it available when you call.
If your modem requires service, the tech support specialist will guide you
on how to send in your modem (see Section 5.3.2).

Recording Modem Information

Please fill in the following information on your Multi-Tech modem. This will
help tech support in answering your questions.
Modem Model No.: _______________________________________
Modem Serial No.: _______________________________________
Modem Firmware Version: _________________________________
DataComm/FAX/Voice
Software Version: _______________________________________
COM Port #: ___________________________________________
The modem model and serial numbers are silkscreened on the bottom of
your modem. The software versions are printed on the diskette labels.
Type ATI4 to display the modem firmware version. Please note the status
of your modem before calling tech support. This screen messages,
diagnostic test results, problems with a specific application, etc. Use the
space below to note modem status:
_______________________________________________________
________________________________________________________
________________________________________________________
_________________________________________________________
________________________________________________________
_________________________________________________________
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