Multitech MultiModem ZBA MT9234ZBA User Manual
Mt9234zba-series
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Summary of Contents for Multitech MultiModem ZBA MT9234ZBA
- Page 1 ® MultiModem MT9234ZBA-Series MT9234ZBA MT9234ZBA-V User Guide Downloaded from Elcodis.com electronic components distributor...
- Page 2 Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. To create an account and submit a Support Case on the Portal, visit support.multitech.com support.multitech.com Online Web Portal The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi- Tech products.
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Page 3: Table Of Contents
Table of Contents Contents Chapter 1 – Introduction ............................4 Features ................................4 AT Commands Information ..........................4 Technical Specifications ............................5 Chapter 2 – Installation ............................6 Safety Warnings ..............................6 Step 1: Change the Internal Jumpers ......................... 6 ... -
Page 4: Chapter 1 - Introduction
This model has approvals in many countries so you can ship one SKU (stock unit) virtually anywhere in the world. Localization kits are available for country-specific power cords, phone cords and telco adapters. Go to www.multitech.com/globalmodem for details. AT Commands Information The AT Commands, S-Registers, and Result Codes for the MT9234ZBA-Series Modems are published in a separate Reference Guide. -
Page 5: Technical Specifications
Chapter 1 – Introduction Technical Specifications The MT9234ZBA-Series modem meets the following specifications: ® MultiModem Trade Name MT9234ZBA or MT9234ZBAV Model Number 56K speeds when accessing a V.90 or V.92 server Server-to-Client Up to 48Kbps when accessing a V.92 server Client-to-Server 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800 bps, Client-to-Client... -
Page 6: Chapter 2 - Installation
Chapter 2 – Installation Chapter 2 – Installation This chapter shows you step-by-step how to set up your Multi-Tech MT9234ZBA modem. Safety Warnings • Use this product only with UL- and CUL-listed computers (U.S.A. and Canada) • To reduce the risk of fire, use only 26 AWG (.41mm) or larger telephone wiring. •... -
Page 7: Location Of The Jumpers
Chapter 2 – Installation Location of the Jumpers Note: The Speaker Mode Jumper is for a Modem with the Voice Option Changing the Dial-Up/Leased-Line Jumper As shipped from the factory, your modem is configured for normal dial-up operation. That is, the modem must dial a phone number to connect to another modem. -
Page 8: Step 2: Connect The Modem To Your Pc
Chapter 2 – Installation Step 2: Connect the Modem to Your PC Turn off your computer. Place the modem in a convenient location, and then connect it to your computer’s serial port, the telephone line or leased line, AC power, and, optionally, your telephone. Connections - No Voice Connections With Voice Connect the Modem to Your PC... -
Page 9: Connect Speakers (Voice Option)
Chapter 2 – Installation Connect Speakers (Voice Option) For speakerphone or voice mail applications, use a 1/8-inch plug male-to-male stereo patch cord to connect the SPKR jack on the side of the modem to the LINE IN jack on your sound card. If your sound card does not have a LINE IN jack, use its MIC jack. - Page 10 Chapter 2 – Installation Click on the next button to start the driver pre-installation. You will be prompted confirm the installation of the driver. Click the Install button to continue. There will be a transitory screen, then the process will complete. Click on the Finish button. Connect your modem to an available serial port.
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Page 11: Step 4: Configure The Modem For Your Country Or Region
Euro/NAM AT%T19,0,34 (default) A list of country/region codes can be found on the Multi-Tech Web site at: http://www.multitech.com/en_US/PRODUCTS/Categories/Device_Networking/global_modems/configuration.asp The Global Modem Country Approvals page displays. On this page you can view approvals, configuration strings and responses by country and products. -
Page 12: Chapter 3 - Operation
Chapter 3 – Operation Chapter 3 – Operation About the Front Panel The LED indicators on the front panel indicate status, configuration, and activity: Flashes when the modem is transmitting data to another modem. TD – Transmit Data. Flashes when the modem is receiving data. RD –... -
Page 13: Chapter 4-Remote Configuration
Chapter 4 – Remote Configuration Chapter 4–Remote Configuration Remote configuration is a network management tool that allows you to configure MultiModem ZBA units anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote modem for maintenance or troubleshooting as if you were on site. -
Page 14: Chapter 5 - Callback Security
Chapter 5 – Callback Security Chapter 5 – Callback Security This chapter describes how to use callback security with your modem. Callback security protects your network from unauthorized access and helps control long-distance costs. When callback security is enabled, all callers are requested to enter a password. -
Page 15: Setting Callback Security Message Parity
Chapter 5 – Callback Security Setting Callback Security Message Parity The modem’s password prompt and messages parity must match the parity of the computer to which the modem is connected. Open a data communications program such as HyperTerminal. In the terminal window, type AT#Sxxxxxxxx, where xxxxxxxx is your password. Press E . -
Page 16: Calling Procedures
Chapter 5 – Callback Security Calling Procedures Use the following procedures to call a modem that has callback security enabled. Note that Autoanswer must be enabled on the calling modem (S0=1). Password-Only Callback Use this procedure when calling from a fixed location. Using a data communications program such as HyperTerminal, dial the number of the callback modem. -
Page 17: Extension-Entry Callback
Chapter 5 – Callback Security Extension-Entry Callback Use this procedure when calling from an extension at the callback number. The password that you use must be set up for an optional extension-entry callback. Using a data communications program such as HyperTerminal, dial the number of the callback modem. When the connection is established, the callback modem responds with the following message: Password>... -
Page 18: Callback Security Commands
Chapter 5 – Callback Security Callback Security Commands The AT Commands related to Callback Security are included in the AT Commands Reference guide included on MT9234ZBA-Series product CD. Callback Assignments Form Location Password Telephone Number Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387D) Downloaded from Elcodis.com electronic components distributor... -
Page 19: Chapter 6 - Troubleshooting
Chapter 6 – Troubleshooting Chapter 6 – Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However, it is more likely that the source of your problem lies elsewhere. - Page 20 Chapter 6 – Troubleshooting • The serial port might be defective. If you have another serial port, install the modem on it, change the COM port setting in your software, and try again. • The modem might have a problem beyond the scope of this user guide. If you have another Multi-Tech modem, try swapping modems.
- Page 21 Chapter 6 – Troubleshooting The Modem Disconnects While Online • If you are not using Modem on Hold, Call Waiting can interrupt your connection when someone tries to call you. If you have Call Waiting service, disable it before each call. In most telephone areas in North America, you can disable Call Waiting by preceding the telephone number with *70 (but first check with your local telephone company).
- Page 22 Chapter 6 – Troubleshooting Data Is Being Lost • If you are using data compression and a high speed serial port, set the serial port baud rate to two to six times the data rate. • Make sure the flow control method you selected in software matches the method selected in the modem. •...
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Page 23: Appendix A - Upgrading The Modem's Firmware
Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it. Using your favorite Web browser, go to http://www.multitech.com/en_US/SUPPORT/Updates/Firmware/. Scroll down to your modem model number. - Page 24 Readme file. Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\. Step 5: Clear Your Stored Parameters Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing.
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Page 25: Appendix B - Regulatory Compliance
Appendix B – Regulatory Compliance Appendix B – Regulatory Compliance FCC Part 15 Regulation This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 47 CFR – FCC Part 15 regulations. The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a residential environment. - Page 26 Appendix B – Regulatory Compliance Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5.
- Page 27 Appendix B – Regulatory Compliance New Zealand Telecom Warning Notice The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
- Page 28 Appendix B – Regulatory Compliance Brazil Special Cable – for MT9234ZBA model only Attention: A special phone cable is required for regulatory compliance. Um cabo especial para telefone é requerido para a conformidade regulatória. Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387D) Downloaded from Elcodis.com electronic components distributor...
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Page 29: Appendix C - Environmental Information
Appendix C – Environmental Information Appendix C – Environmental Information WEEE (Waste Electrical and Electronic Equipment) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. - Page 30 Appendix C – Environmental Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech Systems, Inc. confirms that this product now complies with the chemical concentration limitations set forth in the directive 2002/95/EC of the European Parliament (Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech Systems, Inc.
- Page 31 Appendix C – Environmental Information C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 汞 铅 镉 六价铬 多溴联苯 多溴二苯醚 (Hg) (PB) (CD) (CR6+) (PBB) (PBDE) 印刷电路板...
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Page 32: Appendix D - Installing A Modem Under Linux
Appendix D – Installing a Modem under Linux Appendix D – Installing a Modem under Linux This appendix explains how to install a modem on a computer operating under the Red Hat Linux 6.2 operating system. Other versions of Red Hat and other Linux operating systems should be similar. Briefly, in Linux, you do not need drivers for most standard external modems and most internal ISA bus modems. -
Page 33: Appendix E - Using Out Of Band Management
Appendix E – Connecting to a Cisco Router Appendix E – Using Out of Band Management This appendix covers the setting up of a router. The router's console port, for example on a Cisco router, is an asynchronous serial port configured as data communications equipment (DCE). Step 1: Configure the Modem for your Country or Region Configure the modem defaults to match the requirements of the country/region in which it will be used. - Page 34 Appendix E – Connecting to a Cisco Router Step 3: Console Port Final Setup Send the following command string to the modem connected to the console port of the Cisco router: AT%R1&W0 The %R1 command sets E0, Q1, &D0, &K0, $SB9600, and %S1, and the &W0 command stores the commands to memory.
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Page 35: Index
Index AT commands Leased Line Operation ............7 &W ................13 Leased-Line Operation ............ 12 O 13 LED Indicators............12, 19 AT Commands ..............4 Line Connection ..............8 Autoanswer ..............21 Linux ................32 Lost Data ................. 22 ...
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