Multitech MT9234ZBA-USB User Manual
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Multitech MT9234ZBA-USB User Manual

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Summary of Contents for Multitech MT9234ZBA-USB

  • Page 1 ® MultiModem MT9234ZBA-USB User Guide...
  • Page 2 Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. To create an account and submit a Support Case on the Portal, visit support.multitech.com Online Web Portal support.multitech.com...

  • Page 3: Table Of Contents

    FCC Part 68 Telecom ..............................31 FCC Part 15 ..................................32 Canadian Limitations Notice ............................32 EMC Requirements for Industry Canada ........................33 International Modem Restrictions ..........................33 EMC, Safety, and R&TTE Directive ..........................33 Thailand Approval ................................. 34 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 4 Installing the Modem on Computers Using the Linux 2.6 Kernel ................... 43 Installing the Modem on Computers Using the Linux 2.6.20 Kernel ................47 Appendix C – ASCII Conversion ........................49 ASCII Conversion Chart ..............................49 Index ................................50 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 5: Chapter 1 - Product Overview And Specifications

    The specification, based on an open architecture is quickly becoming a standard feature in new desktop and notebook computers. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 6: Package Contents

    Temperature range -40°– 50°C (-32°–120°F); humidity range 20–90% (non-condensing) Dimensions 10.9 cm wide x 14.5 cm long x 2.5 cm high (4.3” x 5.7” x 1.10”) Weight 227 g (8 oz) Limited Warranty 2 year Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 7: Chapter 2 - Installing The Modem

    Éviter d'utiliser le téléphone pendant un orage électrique. Il peut y avoir un risque de choc électrique causé par la foudre. ● N'utilisez pas un téléphone à proximité d'une fuite de gaz. ATTENTION: Pour réduire les risques d’incendie, utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 8: Connecting The Modem To The Computer

    You can also use the Multi-Tech website to download Linux Operating System drivers. Refer to the Readme file (also in the Linux directory) for the correct driver file and installation guide for your distribution/version of Linux. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 9: Windows Driver Installation Overview

    Click on Locate and install driver software (recommended). Windows guides you through the process of installing driver software for your device. The next pane appears. Select I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 10 Chapter 2 – Installing the Modem In the next pane, click Browse my computer for driver software (advanced). At the Browse for driver software on your computer wizard, click Browse. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 11 In the dialog box that appears, navigate to the area where you stored the drivers you downloaded from the Multi-Tech website. Click OK. Then click Next. The Would you like to install this device software? pane appears. Click Install. The Installing driver software… pane appears, showing the installation’s progress. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 12 A wizard pane appears to tell you that the software is now successfully installed. Click Close. Installing the Modem Driver To install the modem driver: The Found New Hardware wizard opens. Select I don’t have the disc. Show me other options. Click Next. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 13 . Driver installation is complete. Close After installation is complete, test the operation of your new MultiModem product by registering it. To do so, go to the following website and follow the on-line instructions: http://www.multitech.com/register Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 14 The operating system starts a wizard that steps you through the installation. From this pane, select Yes, this time only. Click Next. The Found New Hardware Wizard pane opens. Select Install from a list or specific location (Advanced). Click Next. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 15 The Please choose your search and installation options appears. Select the Search for the best driver in these locations radio button. Click Browse. Browse to the area where you placed the drivers that you downloaded from the Multi-Tech website. Click Next. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 16 Chapter 2 – Installing the Modem The pane, Please wait while the wizard searches for the MT9234ZBA-USB MultiModem, appears. The pane, Please select the best match for your hardware from the list below, can sometimes appear. If it does select, Select MT9234ZBA-USB MultiModem.
  • Page 17 Chapter 2 – Installing the Modem A Windows Logo Testing dialog box appears. Click Continue Anyway. A progress pane appears, to indicate that the installation is taking place. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 18 To install the modem driver: The Welcome to the Found New Hardware Wizard pane – Can Windows connect to Windows update to search for software appears. Select Yes, this time only. Then click Next. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 19 In the next wizard pane, click Install from a list or specific location (Advanced). Then click Next. The Please choose your search and installation options pane appears. Select the radio button Search for the best driver in these locations and then select Include this location in the search:. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 20 Click Browse then navigate to the area where you placed the driver files that you downloaded from the Multi- Tech website. Click OK. The Please wait while the wizard searches for the MT9234ZBA-USB pane appears. In some cases, the following wizard pane can appear. If so, select the desired driver.
  • Page 21 Chapter 2 – Installing the Modem The final Windows Logo Testing pane may appear depending on operating system settings. Click Continue Anyway. The Please wait while the wizard installs the software pane appears. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 22 With the modem .inf file successfully installed, the entire software installation procedure for the MultiModem product is complete. After installation is complete, test the operation of your new MultiModem product by registering it. To do so, got to the following URL and follow the on-line instructions: http://www.multitech.com/register Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 23: Configuring The Country Where Modem Is Used

    You can find the complete list of country/region codes on the Multi-Tech website: http://www.multitech.com/en_US/PRODUCTS/Categories/Device_Networking/global_modems/configuration.asp The Global Modem Country Approvals page displays. On this page you can view approvals, configuration strings and responses by country and product. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 24: Chapter 3 - Operating The Modem

    If, besides the Web, you use the Internet for e-mail and newsgroups, your ISP should also provide you with the following information: ● E-mail or POP mail address ● POP server address ● Mail or SMTP address ● News or NNT server address Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 25 For instructions on how to set up this connection, consult your ISP or your operating system’s online help or printed documentation. Many ISPs include with their service a program that installs and configures this connection automatically for you. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 26: Chapter 4 - Remotely Configuring Modems

    You can now either enter more AT commands or exit the data communications program. The next time you remotely configure the modem you must use the new setup password. Note: You can only change the setup password locally; you cannot change the password remotely. Also, passwords are case sensitive. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 27: Changing The Remote Escape Character

    Configuration Overview.” Type ATS9=n where n is the ASCII code for the new remote configuration escape character. Press ENTER. To save the new value type AT&W and press ENTER. To exit remote configuration, type ATO<CR>. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 28: Chapter 5 - Troubleshooting

    There can be several reasons the modem fails to make a connection. Possibilities include: ● Lack of a physical connection to the telephone line. ● Wrong dial tone ● Busy signal ● Wrong number Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 29: Modem Disconnects While Online

    If this is a frequent problem, disconnect the extension phones before using the modem, or install another phone line especially for the modem. ● Check for loose connections between the modem and the computer and the telephone jack. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 30: Modem Cannot Connect When Answering

    Communications devices can be accessed by only one application at a time. In Windows 2003 and higher, you can have data and fax communication applications open at the same time, but they cannot use the same modem at the same time. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 31: Appendix A - Regulatory Information

    Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. This equipment is hearing aid compatible. Manufacturing Information on telecommunications device (modem): Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 32: Fcc Part 15

    à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 33: Emc Requirements For Industry Canada

    Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; ● Council Directive 1999/5/EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 34: Thailand Approval

    “เครื ่ อ งโทรคมนาคมและอุ ป กรณ์ น ี ้ มี ค วามสอดคล ้องตามข ้อก าหนดของ กทช.” Russian Statement MT9234ZBA-USB is Russia approved, Declaration of Conformity # Д-ТФ-0753 valid till 23.01.2018 (for MT9234ZBA-USB). South African Notice This modem must be used in conjunction with an approved surge protection device.

  • Page 35: Waste Electrical And Electronic Equipment

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. July, 2005 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 36: Restriction Of The Use Of Hazardous Substances (Rohs)

    Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM); –Resistors containing lead in a glass or ceramic matrix compound. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 37: Information On Hs/Ts Substances According To Chinese Standards

    Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits. Represents that no such substances are used or that the concentration is within the aforementioned limits. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 38: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (CR6+) (PB) (Hg) (CD) (PBB) (PBDE) 印刷电路板 电阻器 电容器 铁氧体磁环 继电器/光学部件 二极管/晶体管 振荡器和晶振 调节器 电压传感器 变压器 扬声器 连接器 螺丝、螺母以及其它五金件 交流-直流电源 软件/文档 CD 手册和纸页 底盘 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。 表示不含该物质或者该物质的含量水平在上述限量要求之内。 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 39: Appendix B - Installing With Linux

    The tgz package is named ti_usb-X.Y.tgz, and the source RPM package is named ti_usb-X.Y-Z.src.rpm, where X.Y-Z is the version number. See www.brimson.com/downloads/README for a description of the packages available. If you have questions or problems with this package please contact Texas Instruments technical support or Brimson technical support. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 40 "make oldconfig" and "make dep". If you have difficulties, look carefully at the error messages when installing the TGZ or RPM packages--those messages should give you an indication of just what the error is. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 41 4. make Build the driver. 5. make install Install the ti_usb driver. If there are problems in this process, you may need to go back to install and prepare the kernel sources as described above. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 42 After editing make_devices, run the script to create the new device files, like this /etc/ti_usb/make_devices If you use devfs, the ti_usb devices are /dev/usb/ti/0, /dev/usb/ti/1, and so on in the order they are plugged in. The ti_usb driver has not been tested with devfs. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 43: Installing The Modem On Computers Using The Linux 2.6 Kernel

    .config, and drivers/usb/serial/usb-serial.h. If you do not find the correct kernel source directory, you must find and install the kernel sources from your distribution CDs or other media. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 44 If you have difficulties, look carefully at the error messages when installing the TGZ or RPM packages. Those messages provide an indication of what the error is. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 45 Configure the package for your distribution and kernel. 4. make install Build and install the ti_usb_3410_5052 driver. If there are problems, you may need to go back to install and prepare the kernel sources as described above. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 46 If you installed the TI USB TGZ package, you can uninstall it by logging in as root and using these commands: Command Explanation cd ti_usb_2.6-X.Y Provide a full or relative path to the unpacked source file directory. make uninstall Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 47: Installing The Modem On Computers Using The Linux 2.6.20 Kernel

    If the device configuration is not being set properly, you might need a slightly different udev rule, depending on your Linux distribution. Note: This is only needed if firmware is not built into the driver. Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...
  • Page 48 If you installed the TI USB TGZ package, you can uninstall it by logging in as root and running the following commands: Command Explanation cd ti_usb_2.6-X.Y Provide a full or relative path to the unpacked source file directory. make uninstall Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 49: Appendix C - Ascii Conversion

    File Separator BEL Bell or Alarm DC2 Device Control 2 Group Separator Backspace DC3 Device Control 3 Record Separator Horizontal Tab DC4 Device Control 4 Unit Separator Line Feed NAK Negative Acknowledge DEL Delete Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

  • Page 50: Index

    WEEE Directive ..............35 Windows Server 2008, XP, or 2003 operating system..14 LED indicators ..............24 Windows XP & 2003 and the Modem Driver ....22 LED Indicators ..............28 line connection ..............8 Multi-Tech Systems, Inc. MT9234ZBA-USB User Guide...

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