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Summary of Contents for Multitech MultiConnect Cell MTC-LVW2
- Page 1 ® MultiConnect Cell MTC-LVW2 User Guide...
- Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
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Page 3: Table Of Contents
CONTENTS Contents Chapter 1 – Product Overview ..........................6 About the MultiConnect Cell Modem........................... 6 Documentation ................................6 Dimensions..................................7 Serial.................................... 7 Serial with GPS ................................8 Descriptions of LEDs..............................9 Side Panels .................................. 10 MTC-LVW2 Specifications ............................10 RS-232 9-Pin Female Connector ..........................12 Power Measurements.............................. - Page 4 CONTENTS GPS Antenna Specifications ............................20 MultiTech Ordering Information..........................20 Antenna Specifications.............................. 20 Account Activation for Cellular Devices ........................20 Device Phone Number ..............................20 Chapter 5 – Configuring and Communicating with Your Device................21 Before Using the Device.............................. 21 Using Command Mode and Online Data Mode......................
- Page 5 CONTENTS Troubleshooting ................................40 Serial COM port is not available in the Serial Modem Settings................40 Device is not detected ("No Device") ........................40 MultiConnect Cell USB Modem is not detected ....................... 41 Connection Manager is not working, and a device connected to the computer is not detected......41 Connection Manager displays "Device Error"...
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Page 6: Chapter 1 - Product Overview
It is intended for use in energy, utility, or industrial settings. The MTC-LVW2 is available with RS-232 and optional GPS connector. Documentation The following documentation is available at https://www.multitech.com/brands/multiconnect-cell-100-series Select your model to get the documentation for that device. Document Description MultiConnect Cell User This document. -
Page 7: Dimensions
PRODUCT OVERVIEW Dimensions Serial ® MultiConnect Cell MTC-LVW2 User Guide... -
Page 8: Serial With Gps
PRODUCT OVERVIEW Serial with GPS ® MultiConnect Cell MTC-LVW2 User Guide... -
Page 9: Descriptions Of Leds
PRODUCT OVERVIEW Descriptions of LEDs The top panel contains the following LEDs: Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED indicates when the unit is ready to receive data. Modem LEDs—Two modem LEDs indicate carrier detection and link status. Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection. -
Page 10: Side Panels
PRODUCT OVERVIEW Side Panels The device has connectors on either side. The figures that follow show the side panels. MTC-LVW2 Specifications Category Description General Standards LTE 3GPP Release 9 TCP/IP Functions FTP, SMTP, SSL, TCP, UDP Frequency Band 4G: 700 MHz (B17)/AWS 1700 (B4) Speed Data Speed Maximum possible throughput: 100 Mbps downlink/50 Mbps uplink... - Page 11 PRODUCT OVERVIEW Category Description Environment Operating Temperature -40° C to +85° C Storage Temperature -40° C to +85° C Humidity 20%-90% RH, non-condensing Power Requirements Voltage 5-32 VDC Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS Certifications and Compliance EMC Compliance FCC Part 15 Class B Radio Compliance FCC Part 22, 24, 27 Safety Compliance...
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Page 12: Rs-232 9-Pin Female Connector
PRODUCT OVERVIEW RS-232 9-Pin Female Connector Abbreviation Description In/Out Carrier Detect Receive Transmit Data Terminal Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator Power Measurements Multi-Tech Systems, Inc. recommends incorporating a 10% buffer into your power source when determining product load. -
Page 13: Serial Model With Gps: Mtc-Lvw2-B02 Power Draw
PRODUCT OVERVIEW Serial Model with GPS: MTC-LVW2-B02 Power Draw Radio Sleep mode Sleep mode Cellular call Average Average TX Total inrush Total inrush Protocol current, current, measured pulse charge, in charge connected to connected to connection, current amplitude millicoulomb duration wireless live network, no data... -
Page 14: Chapter 2 - Safety Warnings
SAFETY WARNINGS Chapter 2 – Safety Warnings Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below. Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. -
Page 15: Antenna
SAFETY WARNINGS Antenna The antenna intended for use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations, as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. If an alternate antenna is used, consult user documentation for required antenna specifications. ®... -
Page 16: Chapter 3 - Installing And Using The Device
INSTALLING AND USING THE DEVICE Chapter 3 – Installing and Using the Device Installing the Device Connect suitable antenna(s) to the antenna connector(s). If your device is the serial version: Connect the DE9 male connector (9-pin) of the RS-232 cable to the RS-232 connector on the device, then connect the other end to the serial port on the other desired device. -
Page 17: Installing A Sim Card
INSTALLING AND USING THE DEVICE Power off or disconnect power. Note: If you send AT#SHDN and do not remove power, the radio restarts after 60 seconds. Installing a SIM Card This model requires a SIM card, which is supplied by your service provider. To install the SIM card: Locate the SIM card slot on the side of the modem. -
Page 18: Selecting Antennas
All antennas need to have a minimum flammability rating. Safety requirements depend on your final product. Unless otherwise noted, antennas certified by MultiTech are not approved for outdoor use. Do not extend these antennas outside of any building. Diversity and Power Draw There are no significant power draw differences. -
Page 19: Chapter 4 - Antenna And Activation Information
The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting the given specifications. Manufacturer: EAD Ltd. Description: LTE Antenna with SMA-Male Connector Model Number: WTR7270 MultiTech Part Number: 45009760L MultiTech ordering information: Model Quantity ANLTE3-2HRA ANLTE3-10HRA ANLTE3-50HRA... -
Page 20: Gps Antenna Specifications
Account Activation for Cellular Devices Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network. -
Page 21: Chapter 5 - Configuring And Communicating With Your Device
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Chapter 5 – Configuring and Communicating with Your Device Before Using the Device Before using the device: Install any drivers. Refer to the separate driver installation guide for your device. Power up your device and ensure it is connected to your computer that issues AT commands. Note: Wait 10 seconds after power-up before issuing any AT commands. -
Page 22: Example
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE +CSQ: <rssi>,<ber> Where: <rssi> Received signal strength indication. (-113) dBm or less (-111) dBm 2-30 (-109) dBm - (-53) dBm / 2 dBm per step (-51) dBm or greater Not known or not detectable <ber>... -
Page 23: Sending And Receiving Data
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE AT+CEREG?: 0,5 The device is registered. If the device returns: AT+CEREG?: 0,2 The device is in a network searching state. Sending and Receiving Data Connecting Device to TCP Server as TCP Client Bring up Data Connection Using Internal IP stack Enter: AT#SGACT=3,1 The device responds with the IP Address the cellular provider assigned to the device on connection,... - Page 24 CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Enter: AT+CSQ Verify device is registered on the cellular network. Enter: Should return: AT+CEREG? 0,1 Configure socket parameters Enter: AT#SCFG=1,3,300,240,600,50 Activate context one Enter: AT#SGACT=3,1 Set firewall rule to accept connections: AT#FRWL=1,"###.##.###.#","###.##.###.#" where ###.##.###.# represents the IP range. For example: AT#FRWL=1,"204.26.122.1","204.26.122.255"...
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Page 25: Configuring Device As Udp Client To Connect To Udp Server
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Configuring Device as UDP Client to Connect to UDP Server Configure and Connect the Device To configure the device as a UDP client: Check signal strength. Enter: AT+CSQ Verify device is registered on the cellular network. Enter: AT+CEREG? Should return:... -
Page 26: Downloading File From Ftp Server
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Activate context one Enter: AT#SGACT=3,1 Set FTP operations timeout to 10 seconds Enter: AT#FTPTO=1000 Configure FTP server IP address with username and password. Enter: AT#FTPOPEN="###.##.###.#","username","password",0 where ###.##.###.# is the IP address and the username and password for the FTP server. Configure file transfer type. -
Page 27: Reading, Writing And Deleting Messages
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Enter: AT#SGACT=3,1 Set FTP operations timeout to 10 seconds Enter: AT#FTPTO=1000 Configure FTP server IP address with username and password. Enter: AT#FTPOPEN="###.##.###.#","username","password",0 where ###.##.###.# is the IP address and the username and password for the FTP server. Configure file transfer type. -
Page 28: Sending Text Messages
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Send a message to the phone number of the currently installed SIM. Put the device in text mode. Enter: AT+CMGF=1 Read message. Enter: AT+CMGR=1 Example response: +CMGR: "REC UNREAD","0001112222","","20161006135126" How are you? Where 0001112222 is the recipient phone number and 20161006135126 is received data in the format YYYYMMDDHHMMSS. -
Page 29: Deleting Messages
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE For example: AT+CMGF=1 AT+CMGS="0001112222" > How are you? <CTRL+Z to send> +CMGS: 255 Where 0001112222 is the phone number. Deleting Messages To delete one text message, enter: AT+CMGD=1,# where 1 is the index in the select storage and # is the delflag option. Enter: Deletes message in the specified index. -
Page 30: Chapter 6 - Regulatory Information
REGULATORY INFORMATION Chapter 6 – Regulatory Information Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. -
Page 31: Fcc Interference Notice
2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <... -
Page 32: Information On Hs/Ts Substances According To Chinese Standards
REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc. -
Page 33: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)
REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部... -
Page 34: Chapter 7 - Using Connection Manager
Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check I accept the terms in the License Agreement. Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows. -
Page 35: Setting Up A Serial Device In Windows Device Manager
To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder you want to use. Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers. Select Complete setup type. - Page 36 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
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Page 37: Connecting A Device
USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager. -
Page 38: Uninstalling Connection Manager
The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages. -
Page 39: Main Tab
USING CONNECTION MANAGER Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:... -
Page 40: Settings Tab
USING CONNECTION MANAGER Settings tab Use the Settings tab to specify the type of device: USB Modem or Serial Modem. If USB Modem is selected, the tab displays USB settings. These settings cannot be edited. If Serial Modem is selected, the tab displays the serial settings that match the serial-port settings for the device. -
Page 41: Multiconnect Cell Usb Modem Is Not Detected
USING CONNECTION MANAGER Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial. If you are connecting a serial device, make sure that all serial modem settings correspond to the serial modem and serial port configuration.
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