Multitech MultiModem MT5634ZBA-USB User Manual
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Multitech MultiModem MT5634ZBA-USB User Manual

56k data/fax modem with usb
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Summary of Contents for Multitech MultiModem MT5634ZBA-USB

  • Page 1 ® MultiModem 56k Data/Fax Modem with USB MT5634ZBA-USB Data/Fax Modem User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s web site for current versions of our product documen- tation.

  • Page 3: Table Of Contents

    MultiModemUSB User Guide Table of Contents Chapter 1 -- Introduction and Description ... 5 Product Description ... 5 Universal Serial Bus (USB) ... 5 We Supply ... 6 You Supply ... 6 Safety Warning Telecom ... 6 Chapter 2 – Installation ... 7 Step 1: Assemble the Modem ...
  • Page 4 South African Notice ... 23 Appendix B - Technical Specifications ... 24 Appendix C - Warranty and Repair ... 25 Multi-Tech Warranty & Repairs Policies ... 25 Replacement Parts ... 26 Appendix D – Waste Electrical and Electronic Equipment ... 27 Appendix E –...

  • Page 5: Chapter 1 -- Introduction And Description

    America’s oldest and most respected modem manufacturers: Multi-Tech Systems, Inc. This User Guide will help you install, configure, test, and use your modem. It applies whether you are using the V.90 protocol or the V.92 protocol.

  • Page 6: We Supply

    MultiModemUSB User Guide We Supply The MultiModemUSB package contains: √ √ √ √ √ An MT5634ZBA-USB data/fax/voice modem √ √ √ √ √ A set of four self-adhesive plastic feet √ √ √ √ √ A printed Quick Start Guide √...

  • Page 7: Chapter 2 - Installation

    Chapter 2 - Installation MultiModemUSB User Guide Chapter 2 – Installation Step 1: Assemble the Modem The only assembly required is to mount the feet on the bottom of the modem. Simply peel the four self- adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the modem. Step 2: Connect the Modem to Your PC Placing the modem in a convenient location, connect it to your computer’s USB port, to the telephone line, and, optionally, to your telephone.

  • Page 8: Step 3: Install The Modem Driver

    MultiModemUSB User Guide Step 3: Install the Modem Driver The MT5634ZBA-USB drivers need to be installed in your computer’s program directory. The procedure will be different depending on the operating system. This section provides installation procedures for Windows XP, 2000, ME, and 98.

  • Page 9: Installation In Windows Me

    MultiModemUSB User Guide 9. A screen appears briefly. After the files have been copied to your PC, a Copying Files screen appears indicating that Windows has finished installing the driver. Click Hardware Wizard to complete the installation and exit the wizard. Finish After installation is complete, you should test the operation of your new MultiModemUSB by registering it.

  • Page 10: Installation In Windows 98

    MultiModemUSB User Guide Installation in Windows 98 1. Power up your Windows 98 system. 2. If you have not already done so, make all the necessary connections. 3. Insert the MultiModem USB CD into your CD drive. 4. Windows will detect that the new modem is present and launch the first screen indicates that the wizard will search for a USB driver.

  • Page 11: Step 4: Country Configuration With Global Wizard

    3. To verify the change, type ATI9, and then press E The country/region code displays: Example Country/Region AT command Euro/NAM The complete list of country/region codes can be found on the Multi-Tech Web site at http://www.multitech.com/PRODUCTS/Categories/Modems/global/configuration.asp#chart . The message OK displays. NTER NTER...

  • Page 12: Chapter 3 - Operation

    MultiModemUSB User Guide Chapter 3 - Operation Front Panel The MT5634ZBA-USB has 6 LED indicators on the front panel that indicate status, configuration, and activity: Transmit Data. The TD LED flashes when the modem is transmitting data to another modem.

  • Page 13: Phonetools Features

    Because the V.92 protocol is new and still largely unsupported by central servers, some features are disabled by default in the initial release of the MT5634ZBA-USB modem. This section describes the status of the V.92 features in the initial release. Please note that the V.92 special features require connection to a V.92-capable server.

  • Page 14: Connecting To The Internet

    MultiModemUSB User Guide Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP).

  • Page 15: Chapter 4- At Commands, S -Registers, And Result Codes

    The AT Commands, S-Registers, and Result Codes for the MT5634ZBA-USB Modem is published in a separate Reference Guide. This guide is included on the MT5634ZBA-USB CD. You can open the guide from the CD, or you download the guide to your hard drive.

  • Page 16: Chapter 5 - Remote Configuration

    Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote MT5634ZBA-USB modem for maintenance or troubleshooting as if you were on site.

  • Page 17: Changing The Remote Escape Character

    MultiModemUSB User Guide Changing the Remote Escape Character To increase security, you can change a remote modem’s remote configuration escape character. The remote configuration escape character is stored in register S9 . The factory default is 37, which is the ASCII code for the percent character (%).

  • Page 18: Chapter 7- Troubleshooting

    Test that the outlet is live by plugging another device, such as a lamp, into it. • The modem or power supply may be defective. If you have another Multi-Tech modem, try swapping modems. If the problem goes away, the first modem or power supply might be defective.

  • Page 19: The Modem Dials But Cannot Connect

    MultiModemUSB User Guide The Modem Dials But Cannot Connect There can be several reasons the ZBA fails to make a connection. Possibilities include • lack of a physical connection to the telephone line. • a wrong dial tone. • a busy signal. •...

  • Page 20: The Modem Cannot Connect When Answering

    MultiModemUSB User Guide The Modem Disconnects While Online • If you have Call Waiting on the same phone line as your modem, it can interrupt your connection when someone tries to call you. If you have Call Waiting, disable it before each call. In most telephone areas in North America, you can disable Call Waiting by preceding the telephone number with *70 (check with your local telephone company).

  • Page 21: Appendix A - Regulatory Compliance

    8. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.

  • Page 22: Fcc Part 15

    MultiModemUSB User Guide FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 23: Industry Canada

    MultiModemUSB User Guide or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together.

  • Page 24: Appendix B - Technical Specifications

    Limited Warranty Appendix B – Technical Specifications MultiModem ® MT5634ZBA-USB V.90 speeds when accessing a V.90 or V.92 server (actual speed depends on server capabilities and line conditions) Up to 50Kbps when accessing a V.92 server (actual speed depends on server capabilities and line conditions);...

  • Page 25: Appendix C - Warranty And Repair

    Multi-Tech Warranty & Repairs Policies Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

  • Page 26: Repair Procedures For International Customers (Outside U.s.a. And Canada)

    Replacement Parts SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses: Mail: SupplyNet, Inc.

  • Page 27: Appendix D - Waste Electrical And Electronic Equipment

    Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 28: Appendix E - C-Rohs Ht/Ts Subs6Ance Concentration

    MultiModemUSB User Guide Appendix Appendix E – C Appendix E – C E – C-R E – C -RO O O O O H H H H H S HT/T -R -R Appendix Appendix E – C S HT/TS Subst S HT/T S HT/T S Subst...
  • Page 29 MultiModemUSB User Guide Index assembling the modem ... 7 AT Commands ... 15 autoanswer ... 20 Call Waiting ... 20 Caller ID ... 20 Canadian regulations ... 22–26 connecting the modem ... 7 Dial-Up Networking ... 14 DOC regulations ... 22–26 fax communications ...

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