AT&T Partner II Installation And Use Manual page 139

Possible Cause
Problem
16. Other 1. Possible faulty
Problems
telephone.
with Phones
2. Defective telephone Unplug the cord from
cord.
17. Other 1. System needs a
Problems
hardware reset.
with the
System
2. Filters on
expansion cable
need to be
repositioned.
*
In the U.S., help is available 24 hours a day at 1 800 628-2888. In Canada, call your local AT&T authorized dealer.
C-8 Maintenance and Customer Support
Do This
Unplug the cord from
the base of the prob-
lem phone and plug it
into a phone of the
same type that works.
the base of the phone
and the wall jack.
Replace it with a cord
that works.
Use System Reset
(#728) to reset the
system (see page
5-10). NOTE: This
procedure disconnects
all calls in progress.
Place the filters just
below the base of the
backplanes (see page
2-9).
If...
Then...
Old phone was faulty.
The other phone
Call the AT&T Helpline*
works,
for a replacement.
The other phone Go to Possible Cause 2.
does not work,
If the phone works, Cord is faulty. Call the
AT&T Helpline* for a
replacement.
If the phone does not See Problem 13,
Possible Cause 3 on
work and is part of a
combination page C-7.
extension,
If the phone does not Call the AT&T Helpline*.
work and is not part
of a combination
extension,
The problem is not Go to Possible Cause 2.
solved,
The problem is not Call the AT&T Helpline*.
solved,