AT&T Partner II Installation And Use Manual page 138

Possible Cause
Problem
13.
1. Ringer
Combination equivalents are too
Extension high for the
Problem: extension.
Phone Does
Not Ring
Properly
2. Optional device
(fax, answering
machine, etc.) is
faulty.
3. Bad adapter or
combination
device.
14. New Line
Hotline phone or
or Extension doorphone was
Does Not previously assigned
Work
to extension; so no
line is assigned.
15. Hotline or
1. Line is assigned to
Doorphone
Hotline or
Does Not
doorphone
Work
extension.
2. Hotline or
doorphone not
programmed
correctly.
*
In the U.S., help is available 24 hours a day at 1 800 628-2888. In Canada, call your local AT&T authorized dealer.
Do This If...
The ringer functions
If this is a combination
properly,
extension, be sure the
total of the devices'
REN (Ringer
Equivalence Number, Trouble still
see page 2-5) does appears,
not exceed 2.0. If
it does. unplug one.
Remove the device The ringer functions
properly,
from the extension and
plug in an optional
device that you know
rings properly. Trouble still
appears,
The phone works,
First, make sure the
standard device in the
combination is
plugged into the
correct slot on the
267F2 bridging
adapter (see page
The phone does not
2-5). If the extension
still does not work, work,
unplug the adapter
from the wall jack.
Unplug the phone cord
from the adapter and
plug it into the wall
jack.
Use Line Assignment The problem
(#301) to assign line to remains,
new extension.
The problem
Use Line Assignment
(#301) to remove the remains,
line assignment for the
Hotline or doorphone
extension.
Use Hotline (#603), The problem
remains,
Doorphone Extension
(#604/#605), and
Doorphone Alert
Extensions (#606) to
program extension
assignments.
Then...
Problem is in optional
device. The equipment is
okay.
Go to Possible Cause 2.
Problem is in optional
device; the equipment is
okay.
Go to Possible Cause 3.
Problem is with the other
device or bridging
adapter. Replace other
device. If the problem
persists, call the AT&T
Helpline.
Call the AT&T Helpline*.
Call the AT&T Helpline*.
Go to Possible Cause 2.
Call the AT&T Helpline*.
Maintenance and Customer Support C-7