Other Problems - Oki B412dn User Manual

Other Problems

Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Symptom Cause
Nothing is displayed The power cord is unplugged.
on the display
screen after turning
The power is out.
the printer on.
The printer does not The power cord is not firmly plugged in. Plug in the power cord firmly.
operate.
The printer is turned off.
The power switch The printer may be malfunctioning.
LED lamp quickly
flashes at
approximately 0.3-
second intervals.
The printer does not An error is displayed.
start printing.
A LAN cable or USB cable is unplugged.
There may be a problem with the LAN
cable or USB cable.
A LAN cable or USB cable does not
meet the standard.
There may be a problem with the print
function.
A communication protocol is disabled.
The output port of the printer driver is
incorrect.
Nothing is displayed The printer is in Sleep mode or Deep
on the display Sleep mode.
screen.
Print data is not A LAN cable or USB cable is damaged.
sent.
The time-out period set on the
computer has elapsed.
There is an The printer is inclined.
abnormal sound.
There are waste paper or foreign
objects inside the printer.
The top cover is opened.
There is a buzzing The printer is printing on heavy or light
sound. paper when the temperature inside is
high.
The printer does not The printer is warming up to exit Power
start printing Save, Sleep, or Deep Sleep mode.
immediately.
Solution
Turn the printer off, and then plug in the power
cord firmly.
Check whether the power is supplied to the outlet.
Turn the printer on.
Unplug the power cord immediately, and then
contact your dealer.
Check the error code, and then follow the on-
screen instructions.
Plug in a LAN cable or USB cable firmly.
Use another LAN cable or USB cable.
Use a USB 2.0 cable.
Use an Ethernet 10BASE-T/ 100BASE-TX /
Gigabit Ethernet cable.
Press or on the operator panel to select
[PRINT INFO] > [CONFIGRATION], and then print
the settings to check the printing performance.
Press or on the operator panel to select
[ADMIN SETUP] > [NETWORK SETUP], and then
enable the communication protocol you are using.
Specify the output port for connecting a LAN cable
or USB cable.
Press (POWER SAVE) to start the printer.
Connect a new cable.
Set a longer time-out period.
Place the printer on a flat surface.
Check inside the printer, and then remove any
objects.
Close the top cover.
This is not a malfunction. You can proceed with
the operation.
If you set longer time to [POW SAVE TIME] or
[SLEEP TIME] in [SYSTEM ADJUST] on the printer's
setup menu, you can extend the time period before
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Reference
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Turning the
Printer On
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Error Message
Search
Connecting
with a LAN
Cable (Network
Connection)
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PRINT INFO
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Saving Power
Consumption
with the Power