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Oki B401 User Manual

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See also: Maintenance Manual
B401/B411/B431/431dn+
User's Guide
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59104601
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Summary of Contents for Oki B401

  • Page 1 B401/B411/B431/431dn+ User’s Guide 1 > B401/B411/B431 59104601 my.okidata.com...

  • Page 2: Copyright Information

    The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information OKI is a registered trademarks of Oki Electric Industry Co. Ltd. Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Inc. Microsoft, MS-DOS, Windows, Windows Vista, Internet...

  • Page 3: Table Of Contents

    Setting the Paper feed, size and media ....61 B401/B411 ....... .62 B431 .
  • Page 4 Generating a cleaning page..... .111 B401/B411 .......111 B431 .
  • Page 5 Specifications ........136 General ........136 5 > B401/B411/B431...
  • Page 6 Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded. Specifications subject to change without notice. All trademarks acknowledged. 6 > B401/B411/B431...

  • Page 7: Introduction

    PCL6, PCLXL, Epson FX, IBM ProPrinter. • Barcodes: embedded for SIDM emulations. • Flash DIMM: 1 MB for B401/B411 and 4.5 MB for B431 to allow the storage of additional fonts or bar codes. • USB 2.0 High speed and Parallel interfaces.
  • Page 8 • Manual Feed tray for B401/B411: to feed single sheets, heavy paper stocks, envelopes, other special media and can also be used as manual duplex. Additionally, the following optional features are available: • 64 and 256 MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files (only for B411/B431).

  • Page 9: About This Manual

    The following abbreviations are used in this manual: ABBREVIATION MEANING Ctrl Control dots per inch DIMM Dual In-line Memory Module duplex network card installed Light Emitting Diode Network Interface Card Printer Control Language PostScript (emulation) PostScript Emulation Random Access Memory 9 > B401/B411/B431...

  • Page 10: Printer Components

    Printer Components Apart from the Operator panels, which are described in the next chapter, the B401, B411 and B431 printers look similar from the outside. Front View Operator panel (B431dn shown) Output Stacker (150 sheets, face down) Output Stacker extension Top cover release button Multi Purpose Tray (only for B431;...

  • Page 11: Interior View

    Interior View ON/OFF switch* LED array Image drum Manual Feed Tray (only for B401/B411, single sheet feed), shown in open position Toner cartridge Fuser unit Top cover * 230V models are equipped with an automatic power off function. When a fixed period of time has passed after the printing operation has completed, the printer power switch automatically returns to the OFF position and the power turns off.

  • Page 12: Rear View

    Rear View Power cable connection Parallel interface connection USB interface connection LAN interface connection (only for B401/B411dn and B431dn) Memory panel (to upgrade your printer’s memory RAM DIMM) Cooling fan 12 > B401/B411/B431...

  • Page 13: Operator Panels

    This chapter describes the function of the operator panel on your printer. It is useful to describe the Configuration Tool at this point as it provides the B401/B411 with the equivalent of the menu control panel on the B431.) Note...

  • Page 14: B401/B411 Operator Panel

    B401/B411 Operator Panel Note For model B431, see page 30 The B401/B411 operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button. The LEDs indicate Ready (1) and Attention (2). 14 > B401/B411/B431...

  • Page 15: Led Indicators

    There is a minor error with the printer, for example, toner is low and the image drum needs to be changed. 15 > B401/B411/B431...

  • Page 16: Lcd

    Demo and menu pages can also be printed using the printer’s Configuration Tool. Changing language The default language used by your printer for display messages and for report printing is English. If required, this can be changed • Canadian French • Latin American Spanish 16 > B401/B411/B431...

  • Page 17: Configuration Tool

    Be sure the B401/B411 printer is selected, then click Register. Click Yes to confirm. The B411 appears in the left column. Click the B401/B411 icon in the left panel, then click the Device Setup tab. Click the Menu Setting button.
  • Page 18 For example, if you have set the number of copies in the Configuration Tool to one, this will be overridden if you select three copies of your document in the printer driver. 18 > B401/B411/B431...
  • Page 19 Information menu: B401/B411 Configuration Tool This menu provides a quick method of listing various items stored within the printer. ITEM ACTION REMARKS PRINT MENU MAP EXECUTE B401dn/ NETWORK EXECUTE B411dn only DEMO1 EXECUTE PRINT FILE LIST EXECUTE PRINT PCL FONT...
  • Page 20 Print menu: B401/B411 Configuration Tool This menu provides adjustment of various print job related functions. ITEM DEFAULT REMARKS COPIES DUPLEX DUPLEX LAST PAGE SKIP BLANK PAGE MANUAL PAPER FEED TRAY1 AUTO TRAY SWITCH TRAY SEQUENCE DOWN MEDIA CHECK ENABLE RESOLUTION...
  • Page 21 Media menu: B401/B411 Configuration Tool This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRAY1 PAPERSIZE LETTER TRAY1 MEDIATYPE PLAIN TRAY1 MEDIUM MEDIAWEIGHT TRAY2 PAPERSIZE LETTER When Tray2 is installed (B411 only) TRAY2 MEDIATYPE...
  • Page 22 Syst config menu: B401/B411 Configuration Tool This menu adjusts general printer settings to suit the way you prefer to work. ITEM DEFAULT REMARKS POW SAVE TIME 1 MIN AUTO POWER OFF 6 HOURS 230V-Model only TIME PERSONALITY AUTO EMULATION CLRABLE WARNING...
  • Page 23 PCL Emulation: B401/B411 Configuration Tool This menu controls the printer’s PCL emulation. ITEM DEFAULT REMARKS FONT SOURCE RESIDENT FONT NO. FONT PITCH 10.00 CPI SYMBOL SET PC-8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP CR FUNCTION LF FUNCTION PRINT MARGIN...
  • Page 24 PPR Emulation: B401/B411 Configuration Tool This menu controls the printer’s PPR emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI FONT CONDENSE 12CPI TO 20CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI...
  • Page 25 FX Emulation: B401/B411 Configuration Tool This menu controls the printer’s FX emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION...
  • Page 26 Parallel menu: B401/B411 Configuration Tool This menu controls the operation of the printer’s parallel data interface. ITEM DEFAULT REMARKS PARALLEL ENABLE BI-DIRECTION ENABLE ENABLE ACK WIDTH NARROW ACK/BUSY TIMING ACK IN BUSY I-PRIME 3 MICRO SEC USB menu: B401/B411 Configuration Tool This menu controls the operation of the printer’s USB data...
  • Page 27 Network menu: B401/B411 Configuration Tool This menu controls the operation of the printer’s 10Base-T/ 100Base-TX network interface. NOTE This is applicable to the B401dn/B411dn network model. ITEM DEFAULT REMARKS TCP/IP ENABLE IP VERSION IPv4 NETBEUI DISABLE NETBIOS OVER TCP ENABLE...
  • Page 28 Maintenance menu: B401/B411 Configuration Tool This menu provides access to various printer maintenance functions. ITEM DEFAULT REMARKS MENU RESET EXECUTE SAVE MENU EXECUTE RESTORE MENU EXECUTE Displayed in Menu when Menu settings have been stored. POWER SAVE ENABLE AUTO POWER OFF...

  • Page 29: Printing Menu Settings

    Configuration Tool and select the Configuration Tool. Click the B411 icon in the left panel. Click the Device Setting tab. Click the MENU SETTING button. Click USER MENU. Click INFORMATION MENU. Click the EXECUTE button beside PRINT MENU MAP. The Menu Map prints. 29 > B401/B411/B431...

  • Page 30: B431 Operator Panel

    Menu Scroll Buttons. Press briefly to enter the MENU mode. Press briefly again to select the next menu. Press for more than 2 seconds to scroll through the different menus. 30 > B401/B411/B431...
  • Page 31 Ready indicator (green). ON indicates ready to receive data. FLASHING indicates processing data. OFF indicates Offline. Attention indicator (red). ON indicates a warning (e.g. low toner). FLASHING indicates an error, (e.g. toner empty). OFF indicates normal condition. 31 > B401/B411/B431...

  • Page 32: Menu Functions

    For example, if you have set the number of copies in the printer menu settings to one, this will be overridden if you select three copies of your document in the printer driver. Factory default settings are shown in the following tables. 32 > B401/B411/B431...
  • Page 33 PRINT ERROR LOG EXECUTE USAGE REPORT EXECUTE Is displayed only when ‘USAGE REPORT’ is enabled in the Print Statistics Menu Shutdown menu: B431 Printer Menu This menu shuts down the printer. ITEM ACTION REMARKS SHUTDOWN START EXECUTE 33 > B401/B411/B431...
  • Page 34 SKIP BLANK PAGE PAPER FEED TRAY1 AUTO TRAY SWITCH TRAY SEQUENCE DOWN MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE RESOLUTION 600 DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 60 LINES EDIT SIZE CASSETTE SIZE 34 > B401/B411/B431...
  • Page 35 TRAY2 MEDIATYPE PLAIN When tray 2 is installed TRAY2MEDIAWEIGHT MEDIUM When tray 2 is installed MPT PAPERSIZE LETTER MPT MEDIATYPE PLAIN MPT MEDIAWEIGHT MEDIUM UNIT OF MEASURE INCH X DIMENSION 8.5 INCH Y DIMENSION 11 INCH 35 > B401/B411/B431...
  • Page 36 NET PS-PROTOCOL B431dn only CLRABLE WARNING ONLINE AUTO CONTINUE MANUAL TIMEOUT 60 SEC TIMEOUT INJOB 40 SEC TIMEOUT LOCAL 40 SEC TIMEOUT NET 90 SEC B431dn only LOW TONER CONTINUE JAM RECOVERY ERROR REPORT START UP HIGH HUM.MODE 36 > B401/B411/B431...
  • Page 37 FONT PITCH 10.00 CPI SYMBOL SET PC-8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP CR FUNCTION LF FUNCTION PRINT MARGIN NORMAL PEN WIDTH ADJUST TRAY ID PCL T0ID PCL T1ID When Tray2 is PCL T2ID installed 37 > B401/B411/B431...
  • Page 38 ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH 80 COLUMN FORM LENGTH 11 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER ENABLE TEXT HEIGHT SAME 38 > B401/B411/B431...
  • Page 39 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION LINE LENGTH 80 COLUMN FORM LENGTH 11 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER ENABLE TEXT HEIGHT SAME 39 > B401/B411/B431...
  • Page 40 ACK IN BUSY I-PRIME DISABLE OFFLINE RECEIVE DISABLE USB menu: B431 Printer Menu This menu controls the operation of the printer’s USB data interface. ITEM DEFAULT REMARKS ENABLE SOFT RESET DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE 40 > B401/B411/B431...
  • Page 41 ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.xxx GATEWAY ADDRESS xxx.xxx.xxx.xxx ENABLE TELNET DISABLE DISABLE SNMP ENABLE NETWORK SCALE NORMAL HUB LINK SETTING AUTO NEGOTIATE TCP ACK TYPE1 FACTORY DEFAULTS EXECUTE 41 > B401/B411/B431...
  • Page 42 REMARKS MENU RESET EXECUTE SAVE MENU EXECUTE RESTORE MENU EXECUTE Displayed in Menu when Menu settings have been stored. POWER SAVE ENABLE AUTO POWER OFF AUTO CONFIG 230V-Model only PAPER BLACK SET DARKNESS SMR SETTING BG SETTING 42 > B401/B411/B431...

  • Page 43: Printing Menu Settings

    Press the ▲ or ▼ button until the display prompts you to print the menu map. Press the OK button to print the menu map. Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. 43 > B401/B411/B431...

  • Page 44: Paper Recommendations

    “Paper and tray information” in the “Specifications” chapter. Note The reference to Manual Feed Tray is for the B401/ B411 models and the Multi Purpose Tray is for the B431 models. Paper and envelope types...

  • Page 45: Transparencies And Adhesive Labels

    Tray or Multi Purpose Tray, depending on your printer model. • Use unfolded double postcards. • Use postcards designed for use in laser type printers • Do not use postcards used for ink jet printers. • Do not use stamped or picture postcards. 45 > B401/B411/B431...

  • Page 46: Installing Paper

    This ensures that the oldest paper is used first to help prevent paper jams. 46 > B401/B411/B431...
  • Page 47 Remove the paper tray from the printer. 47 > B401/B411/B431...
  • Page 48 For loading A4 or Legal size paper, push the lever (2) in the arrow direction and extend the paper tray using the rear paper support. Note Load letterhead paper face down and top edge towards the front of the paper tray. 48 > B401/B411/B431...
  • Page 49 Adjust the side paper guides. It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly. 49 > B401/B411/B431...
  • Page 50 Place paper in the tray, keeping the level of the paper in the tray below the paper full guide arrowheads shown on the paper guides (1). 50 > B401/B411/B431...

  • Page 51: Automatic Feed Sequence

    Purpose Tray or the Manual Feed Tray, provided that these trays are set up for identical media. Also, configure the media size and media weight for the respective trays in the operator panel or Configuration Tool, depending on your printer model. 51 > B401/B411/B431...

  • Page 52: Multi Purpose Tray (B431)

    Multi purpose tray (B431) Open the rear exit path (see page 59). 52 > B401/B411/B431...
  • Page 53 Pull down the Multi Purpose Tray (1), slide out the paper support (2), and flip open the support extension. 53 > B401/B411/B431...
  • Page 54 Do not exceed the paper capacity of approximately 50 sheets or 10 envelopes depending on the media weight. • For single-sided printing on headed paper load the paper with the pre-printed side up and top edge into the printer. 54 > B401/B411/B431...
  • Page 55 You can also set the media type in your printer driver. However, the printer driver settings will override the settings on the control panel or Configuration Tool. > Remember to reset the printer for normal paper after printing on a different media. 55 > B401/B411/B431...

  • Page 56: Manual Feed Tray (B401/B411)

    Manual feed tray (B401/B411) Open the rear exit path (see page 59). 56 > B401/B411/B431...
  • Page 57 • Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. Note Do not select Duplex printing on envelopes. • Load Transparencies face up and top edge into the printer. 57 > B401/B411/B431...

  • Page 58: Paper Exit Paths

    Paper Exit Paths Face down exit (Default) • The paper exits from the top of the printer. • For use with paper less than 28 lb.US Bond (105 g/m²) • Capacity 150 sheets 20 lb. US Bond (75 g/m²) 58 > B401/B411/B431...
  • Page 59 • The paper exits from the rear of the printer. • Provides straight-through paper path for heavyweight stock (28 to 32 lb. US Bond [105-120 g/m²]). • Capacity 100 sheets 20 lb. US Bond (75 g/m²) • Pages are printed face up in reverse order. 59 > B401/B411/B431...

  • Page 60: Setting The Paper Feed, Size And Media

    Setting the Paper feed, size and media The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in 60 > B401/B411/B431...

  • Page 61: B401/B411

    Start the Configuration Tool. (Click on Start > All Programs > Okidata > Configuration Tool and select the Configuration Tool.) Click the B401/B411 icon in the left panel Click the Device Settings tab. Click the Menu Setting button. Click USER MENU.

  • Page 62: B431

    Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. Note When the AUTO TRAY SWITCH is set to ON and more than one paper tray is fitted, paper feed automatically switches to the next available paper tray, providing non-stop printing. 62 > B401/B411/B431...
  • Page 63 OK button. Press the ▲ or ▼ button until the required paper type or weight is displayed, then press the OK button. An asterisk (*) appears next to the selected paper type or weight. 63 > B401/B411/B431...
  • Page 64 Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. Select the correct paper settings in the printer driver before printing the file. 64 > B401/B411/B431...

  • Page 65: Interfaces

    User’s Guide for the network interface card for further details on how to configure the network connection before installing the printer drivers. Note Administrator’s authority is required when installing a network connection. 65 > B401/B411/B431...

  • Page 66: Printer Drivers

    The printer drivers are all contained on the CD-ROM supplied with your printer. See the Setup Guide for information on installing the drivers and utilities for your printer. Please refer to the readme file on this CD for the latest information on printer driver installation. 66 > B401/B411/B431...

  • Page 67: Operation

    The settings available from within your application are only those which you may want to change for specific applications or documents. Settings you change here will usually only last for as long as the particular application program is running. 67 > B401/B411/B431...

  • Page 68: Pcl Emulation

    You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray), Manual Feed Tray (B401/B411), Tray 2 (B411/B431 only) (if you have the optional second paper tray installed) or the Multi Purpose Tray (B431).
  • Page 69 My Printer Printing Preferences • The High Quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for the B401/B411, and 1200 x 1200 dpi for the B431 and is the best option for printing vector objects such as graphics and text.
  • Page 70 Your printed pages can be scaled to fit larger or smaller stationery, within a range of 25% to 400% of the original size. A single on-screen button restores the default settings. 70 > B401/B411/B431...

  • Page 71: Ps Emulation (B431)

    (the higher the setting the greater the contrast). A single on-screen button restores the default settings. PS emulation (B431) The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. 71 > B401/B411/B431...

  • Page 72: Layout Tab

    Printed page order can be set s front to back or back to front of the document. Set the number of pages to be p0rinted on a single sheet. You can also set it to print a booklet. 72 > B401/B411/B431...
  • Page 73 Click the Advanced button to be able to set further document options as follows: My Printer Advanced Options Select the required printed paper size. You can substitute another font for TrueType Font. You can set other document options as required, including PostScript options and printer features. 73 > B401/B411/B431...
  • Page 74 Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab. 74 > B401/B411/B431...
  • Page 75 • The High Quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for B401/B411, and 1200 x 1200 dpi for B431 and is the best option for printing vector objects such as graphics and text.

  • Page 76: Setting From Windows Control Panel

    Windows applications, and will be remembered from one Windows session to the next. PCL emulation The main tabs are the General Tab, Advanced Tab and Device Options Tab. 76 > B401/B411/B431...
  • Page 77 Windows applications. This button prints a test page to ensure that your printer is working. Note The above features are provided by the Windows XP operating system and will vary with other operating systems. 77 > B401/B411/B431...
  • Page 78 This specifies that the document should not be spooled, but printed directly. Your application will not normally be ready for further use until the print job is complete. This 78 > B401/B411/B431...
  • Page 79 This button provides access to the same setup windows as when printing from applications. Changes made via the Windows Control Panel become the Windows default settings. You can design and specify a separator page that prints between documents. This is particularly useful on a shared 79 > B401/B411/B431...
  • Page 80 See the chapter entitled “Installing options”. PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier. 80 > B401/B411/B431...

  • Page 81: Printer Settings In Macintosh

    You can set which optional upgrades are installed on your printer. See the chapter entitled “Installing options”. Printer settings in Macintosh Refer to the readme file on the driver CD and the online help provided in the driver software. 81 > B401/B411/B431...

  • Page 82: Auto Versus Manual Duplex Printing

    Note Manual Duplex printing is available only for the Windows PCL Driver. Auto Duplexing: Models B401/B411 and B431 • Use Tray 1 or optional Tray 2*. * B411/B431 only • Usable paper sizes: letter and A4.

  • Page 83: Manual Duplexing: Model B401/B411

    Manual duplexing: Model B401/B411 • Use Tray 1, optional Tray 2*, Manual feed tray (one sheet at a time). * B411/B431 only • Usable paper sizes: - letter, Executive, Legal 13, Legal 14, Statement (5.5 x 8.5'') - A4, A5, B5, A6 - Custom: width 3.5 to 8.5 inches (90 –...
  • Page 84 If you require further information, click the duplex help button. Click the Print button. 84 > B401/B411/B431...
  • Page 85 How long your toner cartridge lasts depends on the print density; at ISO/IEC 19752 print density print pattern, a standard toner cartridge will print an average of 1,500 pages (B401) or 4,000 pages (B411/B431). Remember, this is only an average: actual results may vary.
  • Page 86 They will make toner stains permanent. WARNING! If you inhale any toner, go to fresh air and seek medical attention. If you get toner in your eyes, bathe your eyes liberally in cold water. Seek medical attention immediately. 86 > B401/B411/B431...
  • Page 87 This area is clearly labelled. Do not touch. Press the top cover release button and open the printer’s top cover fully. Note B431 model has been illustrated below. The principles are the same for the B401/B411. 87 > B401/B411/B431...
  • Page 88 Clean the top of the ID unit (3) with a clean, lint free cloth. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture. Remove the new cartridge from its box but leave its wrapping material in place for the moment. 88 > B401/B411/B431...
  • Page 89 Holding the cartridge by its top center with the colored lever to the right, lower it into the printer over the image drum unit from which the old cartridge was removed. 89 > B401/B411/B431...
  • Page 90 Insert the left end of the cartridge into the image drum unit. Align it against the pins (1) on the drum unit. Then lower the right end of the cartridge down into the image drum unit (2). 90 > B401/B411/B431...
  • Page 91 Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the printer. This will lock the cartridge into place and release toner into the image drum unit. 91 > B401/B411/B431...
  • Page 92 Gently wipe the LED array surface with a soft tissue. Lower the top cover and press it down to latch it closed. 92 > B401/B411/B431...

  • Page 93: Image Drum Life

    The image drum should last approximately 25,000 pages when printing 3 pages per job (B401) or 30,000 pages when printing 3 pages per job (B411/ B431). This number is approximate because different numbers of pages are printed each time and the environmental conditions and the paper type used may vary.
  • Page 94 Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 94 > B401/B411/B431...
  • Page 95 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting. 95 > B401/B411/B431...
  • Page 96 Follow instructions that come with the new image drum for additional information such as the removal of packaging material etc. Place the toner cartridge onto the new image drum cartridge. Push the left end in first, and then lower the right end in. 96 > B401/B411/B431...
  • Page 97 Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it. 97 > B401/B411/B431...
  • Page 98 Holding the complete assembly by its top center, lower it into place in the printer locating the pegs (1) at each end into their slots in the sides of the printer cavity (2). 98 > B401/B411/B431...
  • Page 99 Gently wipe the LED array surface with a soft tissue. Lower the top cover and press it down to latch it closed. 99 > B401/B411/B431...
  • Page 100 Press and hold down the Online button for at least seven seconds. The printer prints a cleaning page. Return the printer ONLINE by pressing the Online button. If subsequent printing appears faded or uneven, try replacing the toner cartridge. 100 > B401/B411/B431...
  • Page 101 B431 Pull down the Multi Purpose Tray (1), slide out the paper support (2), and flip open the support extension (3). 101 > B401/B411/B431...
  • Page 102 Press the Menu ▲ or ▼ button repeatedly until MAINTENANCE MENU is displayed, then press the OK button. Press the ▲ or ▼ button until CLEANING PRINT is displayed. 102 > B401/B411/B431...
  • Page 103 The printer prints a cleaning page. Press Cancel or Online or the Back button repeatedly to exit the Menu mode. The printer should now be ON LINE. If subsequent printing appears faded or uneven, try replacing the toner cartridge. 103 > B401/B411/B431...
  • Page 104 10 minutes before opening the top cover. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. Press the top cover release button and open the printer’s top cover fully. 104 > B401/B411/B431...
  • Page 105 Wipe the LED array gently with a soft tissue. Lower the top cover and press it down to latch it closed. 105 > B401/B411/B431...

  • Page 106: Overlays And Macros (Windows Only)

    Use downloaded files to define your overlays ready for use when printing your documents. When printing overlay files to disk, do not select any special features, such as two-sided printing or multiple copies. These are not appropriate to overlays, they apply only to your final documents. 106 > B401/B411/B431...

  • Page 107: Creating The Overlay Image

    Choose Projects > Add File to Project. Set the Files of Type drop-down list to PRN Files(*.prn). Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set. 107 > B401/B411/B431...

  • Page 108: Test Printing The Overlay

    OK. There will be a short pause while the printer processes the form, and then it will print. When each overlay has been tested, click Exit. Click the standard Windows Close (X) button, or choose Projects > Exit to close Storage Device Manager. 108 > B401/B411/B431...

  • Page 109: Defining Overlays

    Repeat the above procedure if you wish to define more overlays. When done, click OK to close the printer properties window. Your new overlays are now ready and available to be used for any future documents you wish. 109 > B401/B411/B431...

  • Page 110: Printing With Postscript Overlays

    Continuation page, click the second overlay (4) and then click the Add button (3) again. When you have selected all the overlays you want to use for this document, click OK. Finally, in your application’s print dialogue, click OK to begin printing. 110 > B401/B411/B431...

  • Page 111: Creating Pcl Overlays

    .PRN . Close your application. Create and download macros From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. Choose Projects > New Project to start a new project. 111 > B401/B411/B431...
  • Page 112 (e.g. “Letter Stationery”) so that you can recognize Choose Projects > Send Project Files to Printer to download the project to the printer. When the message “Command Issued” appears confirming that the download is complete, click OK to clear the message. 112 > B401/B411/B431...

  • Page 113: Test Printing The Macro

    Then click the Add button (3) to add this overlay to the list of defined overlays. Repeat for any other related overlays. When done, click the Close button (4) to close the window. 113 > B401/B411/B431...

  • Page 114: Printing With Pcl Overlays

    Open your application’s Print… dialogue and choose any options you will require, ensuring that the target printer is your PCL printer driver in which the overlays have been defined. Click the Properties button to open the Printing Preferences window. 114 > B401/B411/B431...

  • Page 115: B431

    When the list of active overlays contains all the items you want to use, click OK. Finally, click the Print button in your application’s Print dialogue to begin printing your document. 115 > B401/B411/B431...

  • Page 116: Status And Error Messages

    If printing multiple pages (or copies), do not assume that having cleared an obvious sheet that others will not also be stopped somewhere along the path. These must also be removed in order to clear the jam fully and restore normal operation. 116 > B401/B411/B431...
  • Page 117 EXIT JAM - paper has reached the exit but has failed to exit completely from the printer. A typical message indicates an exit jam and advises you to open the top cover for access. 117 > B401/B411/B431...

  • Page 118: Input Jam

    Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. Feed jam or exit jam Remove the tray and clear any misfed sheets as given above. 118 > B401/B411/B431...
  • Page 119 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends or from the top. Never touch the surface of the green drum inside the image drum unit. 119 > B401/B411/B431...
  • Page 120 Be careful not to touch or scratch the green drum surface. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface, and cover. 120 > B401/B411/B431...
  • Page 121 Remove any jammed sheets from the paper path. 121 > B401/B411/B431...
  • Page 122 Remove the Duplex unit and check for any paper in this area. 122 > B401/B411/B431...
  • Page 123 Remove any paper and replace the duplex unit. 123 > B401/B411/B431...
  • Page 124 (2). Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting, while you check the remaining area for jammed sheets. 124 > B401/B411/B431...
  • Page 125 Lift the rear cover latch (1), open the rear cover and check for paper in the rear path. • Pull out any paper found in this area. • If you are not using the rear cover, close it once the paper is removed from this area. 125 > B401/B411/B431...
  • Page 126 B401/B411: Open the Manual Feed Tray and remove any paper that you find. B431: Open the Multi Purpose Tray and remove any paper that you find. Close the tray. Press down to latch the top cover closed. 126 > B401/B411/B431...

  • Page 127: Print Quality Problems

    Clean LED array. Page has grey Static electricity, Change paper to a background. generally from dry smoother laser bond or environments, causes use a humidifier. toner to stick to background. Page prints all Hardware problem. Contact service. black. 127 > B401/B411/B431...
  • Page 128 Is toner low? Replace toner is light/ cartridge. blurred. Is paper meant for laser Use recommended printers? paper. LED array is dirty. Clean LED array. Bold Toner is low. Install new toner characters cartridge. and dark lines are smeared. 128 > B401/B411/B431...
  • Page 129 (Note arrow on paper package). Install paper print side down in tray. Moisture in paper. Avoid storing paper in Improper storage. areas of excessive temperature and humidity. Store paper in protective wrapping. High humidity. Recommended operating humidity: 20- 80%. 129 > B401/B411/B431...

  • Page 130: Paper Feed Problems

    Paper postcards, envelopes, tray. label sheets or transparencies in the Manual Feed tray or Multi Purpose tray. Postcards or envelopes are Check and load in the placed in the wrong correct orientation. orientation. 130 > B401/B411/B431...
  • Page 131 Set the size of the incorrect. paper in the Setup Menu of the printer. Printing does Printing does not resume Open and close the top not resume only by removing paper cover. after jam. removing jammed paper. 131 > B401/B411/B431...

  • Page 132: Software Problems

    SYMPTOM PROBLEM SOLUTION Graphic image Insufficient printer memory Change the prints partly for this image at this resolution, reduce on one page, resolution. the image size, or partly on the install more memory next. in your printer. 132 > B401/B411/B431...
  • Page 133 Power Save mode is set on To eliminate warm but must to conserve energy. The up delay, change warm up fuser must heat up before Power Save setting. before a job is you can begin printing the printed. next job. 133 > B401/B411/B431...

  • Page 134: Options

    64 MB RAM DIMM 70062801 256 MB RAM DIMM 70062901 Second Paper Tray (Tan) 44575701 Second Paper Tray (Black) 44575704 Installation procedure To install any of the above options, follow the detailed installation sheet that accompanies the option. 134 > B401/B411/B431...

  • Page 135: Specifications

    Print color Monochrome Print speed B401: 30 ppm for Letter; 29 ppm for A4 B411: 35 ppm for Letter; 33 ppm for A4 B431: 40 ppm for Letter; 38 ppm for A4 B431dn+: 47 ppm for Letter; 45.3 ppm for A4...
  • Page 136 Printer/Fuser life 200,000 pages or 5 years Toner life Starter: B401dn: 1,000 pages B411/B431: 2,000 pages Replacement: (ISO/IEC19752) B401: 1,500 pages B411: 4,000 pages B431: up to 10,000 pages Image drum life B401 Simplex printing 25,000 pages (3 pages per job)
  • Page 137 B401: Automatic feeding via paper tray and Manual feeding of single sheets Paper feed B401, B411 and B431: Tray 1: 250 sheets capacity B411 and B431: Optional Tray 2: 530 sheets at 20 lb. US Bond B431: Multi Purpose Tray: 50 sheets (75 g/m²)
  • Page 138 Environmental Operation: 50 to 89°F (10 - 32°C), 20% - 80% conditions Storage: 50 to 109°F (10-43°C), 10% - 90% RH When the printer is stored, it should be in its original packaging, with no moisture formation. 138 > B401/B411/B431...

This manual is also suitable for:

B411B431dn+B431

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