Verifone Service And Support - VeriFone Omni 3210 Installation Manual

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Optional Bar Code Wand Does Not Work
1.
Check all bar code wand cable connections.
2.
Draw the wand across one or more different bar codes to
ensure that the problem is not an unreadable bar code.
External PIN Pad Does Not Work
1.
Check all PIN pad cable connections.
2.
If your PIN pad device has an integrated magnetic stripe
card reader, try one or more different magnetic stripe cards
to ensure that the problem is not a defective card.
3.
If the problem persists, contact your VeriFone distributor
or service provider.
Telephone Connection Does Not Work Properly
1.
Check the telephone line cord and all telephone
connections.
2.
If you are using a pass-through connection, check the line
using another telephone base unit. If the other telephone
works, have the defective telephone repaired or replaced.
3.
If you are using a direct connection, check the telephone
line using another Omni 3210 terminal. If the telephone
connection does not work, contact your local telephone
company to check the status of the line.

VeriFone Service and Support

If you experience problems with your Omni 3210 terminal,
first contact your local VeriFone representative or service
provider for assistance.
Omni 3210 Installation Guide
35

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