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IF
GUARANTEE PERIOD AND FINDS THAT A FAULT
HAS BEEN CAUSED BY AN ITEM ON THE ERROR
CODE LIST, WHICH COULD HAVE BEEN CLEARED
BY THE CUSTOMER. THEN YOU MAY BE LIABLE
FOR THE COST OF THE SERVICE CALL.
General troubleshooting
Water under the washer dryer
o Tighten the drain pump filter.
o Check the drain and inlet hose and make sure that they are fully
tightened.
Washer dryer vibrates during the spin cycle
o Check that the transport locking devices have been removed (see
installation instructions).
o Make sure that the washer dryer is installed on a flat and level
floor.
o Ensure that all four feet are resting firmly on the floor, by pressing
down on each corner and making sure that the appliance is stable.
If it is unstable then follow the "Locating your washer dryer" and
"Levelling the appliance" sections.
Poor spin results
o Clean the drain pump (see "Cleaning the drain pump filter" section).
Water in the detergent drawer
o Although there will be some water residue left in the detergent
drawer after a wash cycle has completed. If the drawer is full of
water then you may need to clean the detergent drawer.
Spinning starts late or the machine does not spin
o The imbalance control system has activated because the laundry
is unevenly distributed in the drum.
o The appliance will redistribute the laundry by reversing the drum
rotation. This may take several attempts before the laundry is
evenly distributed and normal spinning can resume.
o If the laundry is still not evenly distributed after 10 minutes, the
machine will not spin. In the event of this, redistribute the load
manually and select the program again.
AN
ENGINEER
ATTENDS
DURING
THE
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