Toshiba e-STUDIO351c Service Handbook page 30

Error code Classification
C411 Fuser unit related ser-
vice call
C412
C443
C445
C446
C447
C449
C471
C472
C475
C480
C490
C4B0
C550 Optional communica-
tion related service call
C570
C580
C900 Circuit related service
call
C940
C950
C960
C970 Process related ser-
vice call
C9E0 Circuit related service
call
CA10 Laser optical unit
related service call
CA20
e-STUDIO281c/351c/451c ERROR CODE AND SELF-DIAGNOSTIC MODE
Contents
Thermistor or heater abnormality at power-ON:
Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
roller does not rise in a specified period of time after
power is turned ON.
Thermistor/heater abnormality at power-ON: Ther-
mistor abnormality is detected at power-ON or the
fuser roller temperature does not rise within a spec-
ified period of time after power-ON.
Heater abnormality after abnormality judgment (not
reaching to intermediate temperature)
Heater abnormality after abnormality judgment
(pre-running end temperature abnormality)
Heater abnormality after abnormality judgment
(pre-running end temperature abnormality)
Heater abnormality after abnormality judgment
(temperature abnormality at ready status)
Heater abnormality after abnormality judgment
(overheating)
IH power voltage abnormality or IH initial abnormal-
ity
(IH board initial abnormality)
IH power voltage abnormality (power supply abnor-
mality)
IH power voltage abnormality (power supply abnor-
mality when door is opened)
Overheating of IGBT: The temperature of the IGBT
rises abnormally.
IH control circuit or IH coil abnormality: Abnormality
is detected in IH control circuit or IH coil is broken/
shorted.
Fuser unit counter abnormality
RADF I/F error: Communication error has occurred
between the RADF and the scanner.
Communication error between Engine-CPU and
IPC board
Communication error between IPC board and fin-
isher
Connection error between SYS board and LGC
board
Engine-CPU abnormality
LGC board memory abnormality
Connection error between LGC board and DRV
board, ID abnormality
High-voltage transformer abnormality: Leakage of
the main charger is detected.
Connection error between SLG board and SYS
board, ID abnormality
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
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Troubleshooting
P. 5-60
P. 5-60
P. 5-61
P. 5-61
P. 5-61
P. 5-61
P. 5-61
P. 5-61
P. 5-61
P. 5-61
P. 5-61
P. 5-62
P. 5-62
P. 5-63
P. 5-63
P. 5-63
P. 5-64
P. 5-64
P. 5-64
P. 5-64
P. 5-89
P. 5-65
P. 5-66
P. 5-66
June 2005 © TOSHIBA TEC