E-Mu MP-7 command station Owner's Manual page 372

How To Obtain
Warranty Service
360 E-MU Systems
All E-MU Systems products are manufactured with the highest standards of
quality. If you find that your unit does require service, it may be done by
any authorized E-MU Systems service center. If you are unable to locate a
service center in your area, please contact EMU's Service Department at
(831) 438-1921. They will either refer you to an authorized service center in
your area or ask that you return your unit to the E-MU Systems factory.
When returning your unit to the E-MU Systems factory, you will be issued a
Return Merchandise Authorization (RMA) number. Please label all cartons,
shipping documents and correspondence with this number.
E-MU Systems suggests you carefully and securely pack your unit for return
to the factory. (Do not send the power cord or operation manual.) Send the
unit to E-MU Systems, Inc., 1600 Green Hills Road, Scotts Valley, CA
95066. You must pre-pay shipping charges to E-MU Systems.
E-MU Systems will pay return shipping charges. You will be responsible for
any damage or loss sustained during shipment in any direction.
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Appendix
Warranty