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Before You Call (co.ti.ued)
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense.
The list includes common
occurrences
that are
not the result of defective
workmanship
or materials
in this appliance.
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Control pads for Sensor Cooking, One-
* The oven door was opened and closed without
initiating a cooking
cycle within
Touch Cooking, and Defrost will not
three minutes. Touch Stop to resume normal
pad operation.
operate.
Microwave
oven light does not come
• If one of those situation
appear
please check the electrical
outlet, fuse and/or
on. Cooling fan does not work.
circuit breaker.
If they are functioning
properly,
contact
Sears Part & Repair. A
Turntable
does not rotate.
Water in o
microwave
oven should never be serviced
by a "do-it-yourself"
repair
person.
cup in microwave
does not warm.
A fan always
comes on when
I use my
° This is normal. This appliance
is equipped
with a blower which keeps aii internal
microwave
oven
components
at a cool temperature.
The blower
may keep running even if the
oven has been turned off, until the components
have cooled
down.
Faulty Instollatlon
° Place oven rack in center of oven. Place a level on the oven rack. Contact
installing agent if rack and cabinet
cutout flooring
are not level.
Entire appllonce
does not
operate
° Kitchen cabinet
misaiignment
may make oven appear
to be not level. Be sure
cabinets
are square and level. Contact
cabinet
maker to correct
problem.
°
The time
of day
is not set. The time
of day
must
first
be set in order
to operate
the oven.
See "Setting
clock
at power
up"
in the Getting
Started
section.
Oven does not operate
Oven light does not work
e
e
e
e
e
After self=cleanlng cycle, the fan
•
seems to run forever
Be sure electrical
cord
is securely
connected
into the electrical
junction
box.
Cord/plug
is not installed and/or
connected.
Cord is not supplied
with oven.
Contact
your dealer,
installing agent or authorized
servicer.
Service
wiring
is not complete.
Contact
your
dealer,
installing
agent
or
authorized
service
agent.
Electrical
power outage.
Check house lights to be sure. Call your local electric
company
for service.
Short in cord/plug.
Replace
cord/plug.
Controls
are not set properly.
See instructions
to set the controls.
House fuse has blown
or circuit
breaker
has tripped
immediately
following
installation.
°
House fuse may not be fully engaged.
Check fuse and screw or engage
circuit
breaker
securely.
° Be sure the oven controls are set properly
for the desired cooking
feature.
See Lower Oven Operating
Instructions
in this Use & Care Guide or read the
instructions "Entire appliance
does not operate"
in this checldist.
° Replace or tighten
bulb. See Changing
Lower Oven Light section in this Use &
Care Guide.
Electrical
power
outage.
Check
house
lights
to be sure. Call
your
local
electric
company
for service.
After
the self-cleaning
cycle
the fans
will
run until
the oven cools
down
to an
acceptable
temperature.
45
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