Troubleshooting Upgrade Issues; Automatic Upgrade - HP IBRIX X9720 System Administrator Manual

If there is a version mismatch, run the /ibrix/ibrixupgrade -f script again on the
affected node, and then recheck the versions. The installation is successful when all version
indicators match. If you followed all instructions and the version indicators do not match,
contact HP Support.
7. Verify the health of the cluster:
<ibrixhome>/bin/ibrix_health -l
The output should show Passed / on.
8. For an agile configuration, on all nodes hosting the passive management console, return the
management console to passive mode:
<ibrixhome>/bin/ibrix_fm -m passive
9. If you received a new license from HP, install it as described in the "Licensing" chapter in this
document.

Troubleshooting upgrade issues

If the upgrade does not complete successfully, check the following items. For additional assistance,
contact HP Support.

Automatic upgrade

Check the following:
If the initial execution of /usr/local/ibrix/setup/upgrade fails, check
/usr/local/ibrix/setup/upgrade.log for errors. It is imperative that all servers are
up and running the X9000 Software before you execute the upgrade script.
If the install of the new OS fails, power cycle the node. Try rebooting. If the install does not
begin after the reboot, power cycle the machine and select the upgrade line from the grub
boot menu.
After the upgrade, check /usr/local/ibrix/setup/logs/postupgrade.log for errors
or warnings.
If configuration restore fails on any node, look at
/usr/local/ibrix/autocfg/logs/appliance.log on that node to determine which
feature restore failed. Look at the specific feature log file under /usr/local/ibrix/setup/
logs/ for more detailed information.
To retry the copy of configuration, use the command appropriate for your server:
◦
A dedicated management console:
/usr/local/ibrix/autocfg/bin/ibrixapp upgrade -f
◦
A file serving node:
/usr/local/ibrix/autocfg/bin/ibrixapp upgrade –s
◦
An agile node (a file serving node hosting the agile management console):
/usr/local/ibrix/autocfg/bin/ibrixapp upgrade –f –s
If the install of the new image succeeds, but the configuration restore fails and you need to
revert the server to the previous install, execute boot_info –r and then reboot the machine.
This step causes the server to boot from the old version (the alternate partition).
If the public network interface is down and inaccessible for any node, power cycle that node.
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