Table of Contents
Advertisement
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
RFID MAX RETRY:Check
System
RIBBON BROKEN
Reload Ribbon
RIBBON FAULT
Timeout
RIBBON LOAD BAD
Reload Ribbon
Ribbon Low
RIBBON OUT
Load Ribbon
SECURITY CODE
VIOLATION
SELECT DOWNLOAD
PORT=XXXXXXXXXX
SIGNAL
Clipping
Can User
Explanation
Correct?
Yes
Failed tag. Error displays in
OVERSTRIKE mode. Each
failed label prints with the
OVERSTRIKE pattern; the
form retries until the label
retry count is exhausted.
Yes
Ribbon is broken between
the ribbon take up spindle
and the printhead.
Yes
In the CT emulation with a
coax interface, the ribbon
has not moved for 10
minutes after PAUSE was
pressed to clear a ribbon
fault.
Yes
Ribbon was incorrectly
loaded on the take-up or
supply spindle.
Yes
1. The supply spool is
getting low.
2. If there is a large amount
of ribbon still on the
supply spool, then the
Ribbon Low message is
being displayed falsely.
Yes
1. The ribbon supply spool is
empty.
2. The ribbon has broken.
Yes
The software being used is
not correct for the printer.
No
Normal message when the
printer is being setup for
downloading software to the
serial or parallel port.
"PORT=" displays selected
serial port and parameters or
Centronics port.
Yes/No
Data validation error: The
validator cannot read clearly
because either the ambient
light is too bright or there is a
hardware failure inside the
validator itself.
Fault Messages
Solution
Clear the error. When the error is
cleared, the label with the failed tag
moves forward such that the next label
is in position.
Reattach ribbon.
1. Clean the printer.
2. Power off, wait 15 seconds, then
power back on again. If the
message persists, contact your
authorized customer service
representative.
1. Reload the ribbon correctly. For
ribbon loading instructions, see
page 57.
1. Replace ribbon.
2. Disable Ribbon Low in the MEDIA
CONTROL menu.
1. Replace ribbon.
2. Reinstall ribbon.
1. Load the correct software.
2. Power off the printer for 15
seconds, then power back on again.
If the problem persists, contact your
authorized customer service
representative.
Contact your authorized service
representative.
1. Dim ambient lighting.
2. Replace the validator.
335
Advertisement
Table of Contents
