Parking A Call - Splicecom PCS 542 User Manual

PCS 542 User Manual
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Parking a call

The Park facility allows you to put a call on hold in a system area so that the call can be picked up by
another User on the system. By default, your User account will give you access to Park slots 1, 2, 3
and 4. If you park a call, all users of a PCS 570, 562, 560, 552, 542, 410 and 100, Navigate with access
to the same park slot will see the call parked, and can retrieve the call if required. Colleagues with
analogue handsets will be able to retrieve a parked call via a short code (please refer to your system
administrator for further details).
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The following describes the Park facility assuming your User account is using the default set up. If
this is not the case please refer to your system administrator for further details.
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Parking a call
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Pressing the Park key in the System Feature Keys area during a call displays the
available park slots assigned to your user.
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You can see if a park slot is being used by the park system being inverse and you will see the callers
details against the park slot being used.
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To park you call use the navigation keys
to use the selected park slot for your call. The details of the caller will be displayed against the
relevant Park slot.
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Basic Call Handling
PCS 542 User Manual Version 3.3/0714/1
Park 1!
Park 2!
Park 3!
Park 4
Main Reception!
Park 2!
Park 3!
Park 4
to select the park slot you wish to use, Press accept
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