IDEAL COMBI ESP 24 Pocket Manual page 21

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FAULT CODES.
DISPLAY CODE ON THE BOILER
DESCRIPTION
ACTION
Boiler resets in
1. Turn power off and on at the fused spur.
15 minutes
2. If the boiler fails to operate please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
False flame lockout
Reset the appliance - if the boiler fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE
contact a Registered Gas Installer (RGII).
BCC activation fault Reset the appliance - if the boiler fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period.
In IE contact a Registered Gas Installer (RGII).
BCC fault
Check the correct BCC is fitted for the boiler, and securely
inserted into the slot at the front left of the PCB. (Identified by
the label on the BCC). If yes then replace the current BCC with a
new one correctly labelled for the boiler. If it is incorrect (turn off
the power) then insert correctly into PCB after switching power
back on restart the boiler.
Low water pressure
Check system pressure is between 1 & 1.5bar on the pressure
gauge. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Flow temperature
Is the boiler and CH heating system filled and all isolation vales
overheat or no
and radiators open? If not then fill and vent the system and open
water flow
all isolation valves and restart the boiler. Check that the pumps are
rotating freely and the flow and return have a differential across
the boiler in excess of 30°C.
Flame loss
1. Check other gas appliances in the house are working to confirm
a supply is present in the property.
2. If other appliances do not work or there are no other appliances,
check the gas supply is on at the meter and/or pre payment meter
has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Fan fault
Reset the appliance - if the boiler fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period.
In IE contact a Registered Gas Installer (RGII).
Flow thermistor
Reset the appliance - if the boiler fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE
contact a Registered Gas Installer (RGII).
Return thermistor
Reset the appliance - if the boiler fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period.
In IE contact a Registered Gas Installer (RGII).
21

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