Motorola MC75A User Manual page 181

Troubleshooting the Single Slot USB/Serial Cradle (Continued)
Table 8-3
Symptom
MC75A battery is not MC75A was
charging. removed from
cradle or cradle was
unplugged from AC
power too soon.
Battery is faulty.
The MC75A is not
fully seated in the
cradle.
Ambient
temperature of the
cradle is too warm.
Extreme battery
temperature.
Spare battery is not Spare battery
charging. inserted incorrectly.
Spare battery is
faulty.
Ambient
temperature of the
cradle is too warm.
During data MC75A removed
communication, no from cradle during
data transmits, or communications.
transmitted data was
Incorrect cable
incomplete.
configuration.
Communication
software is not
installed or
configured properly.
Possible Cause
Ensure cradle is receiving power. Ensure MC75A is seated
correctly. Confirm main battery is charging under
Power
Verify that other batteries charge properly. If so, replace the faulty
battery.
Remove and re-insert the MC75A into the cradle, ensuring it is
firmly seated.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 40°C (104°F).
Re-insert the spare battery so the charging contacts on the battery
align with the contacts on the cradle.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
Replace MC75A in cradle and retransmit.
See the system administrator.
Perform setup as described in the MC75A Enterprise Digital
Assistant Integrator Guide.
Maintenance & Troubleshooting
Action
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