Transferring Calls - Polycom 400 Series Quick Start Manual

Transferring Calls

Transferring a call:
• You can transfer calls in two ways:
Blind Transfer - Transfer a call to another party
•
without waiting for the other party to answer
Consultative Transfer - Transfer a call to another
•
party after speaking to the other person
To perform a blind transfer:
• During a call, press the Trnsfer soft key.
Press the Blind soft key
•
• Enter the number to which you want to transfer the call
To perform a consultative transfer:
• During a call, press the Trnsfer soft key. The active call is
placed on hold
• Enter the number to which you want to transfer the call
• As soon as you hear the ring-back sound or after the party
answers (and you speak to the party), press the Trnsfer soft
key.
• You can talk privately to the party to which you are
transferring the call before the transfer is completed.
If you are using a handset, the transfer can be completed by
putting the handset on the cradle.
You can cancel the transfer before the call connects by
pressing the Cancel soft key.
Quickstart Guide | Polycom 400 Series 6