Polycom IP330 User Manual
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Polycom IP330 User Manual

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See also: Administrator's Manual , Quick Reference Manual
Polycom IP 330 User Guide
Polycom 330 User Guide

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Summary of Contents for Polycom IP330

  • Page 1 Polycom IP 330 User Guide Polycom 330 User Guide...

  • Page 2: Table Of Contents

    Polycom IP 330 User Guide Table of Contents Table of Contents ........................2 Introduction..........................3 The Polycom IP330 IP Phone ............................... 3 Web Portal ..........................3 Telephony Toolbar........................3 Document Format........................4 Feature Functionality ........................5 Account Codes - Verified ............................... 5 Account Codes - Unverified..............................5 Ad-Hoc Conference Calling ..............................

  • Page 3: Introduction

    Polycom IP 330 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Polycom IP330 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature.

  • Page 4: Document Format

    Polycom IP 330 User Guide Document Format Below is an example of how each feature will be presented and examined in this document. FEATURE NAME DESCRIPTION STEP BY STEP INSTRUCTIONS FOR USING THE FEATURE STEP BY STEP INSTRUCTIONS FOR EXTENDED...

  • Page 5: Feature Functionality

    Polycom IP 330 User Guide Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature GO OFF HOOK. 2. Dial the of the party you wish to call.

  • Page 6: Call Forward Always

    Polycom IP 330 User Guide Extended Functionality 1. To split the existing conference call, press the soft key. This places both calls on hold on SPLIT separate lines. 2. Press the LINE button of the call you would like to disconnect, and then press the...

  • Page 7: Call Forward No Answer

    Polycom IP 330 User Guide Using the Feature Activate: GO OFF HOOK 2. Press 3. Follow the instructions. Deactivate GO OFF HOOK 2. Press Call Forward No Answer Enable a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings.

  • Page 8: Call Pickup

    Polycom IP 330 User Guide 3. Follow the instructions. Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’ with the user activating the feature. Pickup groups are pre-configured by the System Administrator.

  • Page 9: Call Transfer - Consult

    Polycom IP 330 User Guide Call Transfer – Consult Allow incoming calls to be transferred to another line with consultation with the receiving party. Using the Feature Activate: Using the Soft Keys 1. During the call, press the TRANS soft key. This will place the caller on hold and provide dial tone.

  • Page 10: Caller Id Blocking Per Call

    Polycom IP 330 User Guide Caller ID Blocking Per Call Allows users to block their caller ID on a call-by-call basis. Using the Feature GO OFF HOOK. 2. Press *67. You will hear a stutter dial tone then a normal dial tone.

  • Page 11: Hold

    Polycom IP 330 User Guide Using the Feature Activate: Using Menu Features 1. Press the button. MENU 2. Select menu item then press the button on the Display Control Keypad. FEATUES CHECK 3. Select DO NOT DISTURB menu item then press the...

  • Page 12: Speed Dial 100

    Polycom IP 330 User Guide Extended Functionality GO OFF HOOK 2. Press *66. Speed Dial 100 Allows a user to use a feature code and 2 digits to complete a call. Using the Feature Configure GO OFF HOOK. 2. Press *75. You will hear a stuttered dial tone then a normal dial tone.
  • Page 13 Polycom IP 330 User Guide Using the Feature From your desk phone GO OFF HOOK 2. Dial your EXTENSION. 3. Enter your PASSWORD. 4. To navigate, follow the choices. From Outside the Office: 1. Dial your phone NUMBER. 2. When the voice mail system answers, press the key.

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