Polycom VVX450 Full User Manual
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Polycom VVX450 Full User Manual

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Polycom VVX450 Full User Guide

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Questions and answers

Angela DeJohn
February 20, 2025

How to factory reset the phone?

0
1 comments:
Mr. Anderson
February 20, 2025

The provided context does not contain a complete step-by-step guide for factory resetting a Polycom VVX 450 phone. However, it mentions that some users attempt a factory reset by restarting the phone, pressing cancel, and entering the MAC address. It also notes that on certain software versions, the cancel button may not be available, making the reset process more difficult.

For a proper factory reset, refer to the phone’s official documentation or support resources.

This answer is automatically generated

0
Melony Johnson
March 12, 2025

if a phone line is being forwarded to another line. and the phone shows that it is disabled and not being forwarded. how do you correct this?

0
Leanne Brigman
April 21, 2025

can I pick up a call from my extension that is going to another extension

0

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Summary of Contents for Polycom VVX450

  • Page 1 Horizon Polycom VVX450 Full User Guide...
  • Page 3 Version Date Description 12/03/2019 Document created Horizon Polycom VVX450 Full User Guide © Gamma 2015. All rights reserved. Confidential. Page...

  • Page 5: Table Of Contents

    Contents Contents ............................5 Introduction ............................ 7 How to set up the Polycom VVX450 ....................8 Phone Keys and Hardware ......................8 VVX 450 Hardware Features and descriptions ................9 Phone Icons and Status Indicators ....................11 Calls Actions ............................ 13 Place calls ..........................
  • Page 6 View the Contact Directory ...................... 21 Listen to Voicemail........................21 Feedback ............................22 Horizon Polycom VVX450 Full User Guide © Gamma 2015. All rights reserved. Confidential Page...

  • Page 7: Introduction

    Polycom VVX450 Guide This user guide will help you to navigate and use your VVX450 phone. It will give you an overview of your phone, and walk you through tasks so you can successfully use your phone to perform basic and advanced phone functions.

  • Page 8: How To Set Up The Polycom Vvx450

    How to set up the Polycom VVX450 The phone will arrive pre-configured and needs to be connected to the internet & powered up using Power over Ethernet (PoE) or via AC power supply. Phone Keys and Hardware The figure below shows the main phone keys and features.

  • Page 9: Vvx 450 Hardware Features And Descriptions

    Shows a 10.9 cm (4.3 in) color display with a backlight that enables you to view menu options and Screen data. Flashes red to indicate when you have new Message Waiting Indicator messages. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...
  • Page 10 Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

  • Page 11: Phone Icons And Status Indicators

    Active conference Presence status (Busy or In a Call) Do Not Disturb enabled Presence status (Away) Favorite Presence status (Do Not Disturb) Placed call Presence status (Offline) Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...
  • Page 12 Received call Presence status (Offline) Missed call New message Wireless network Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

  • Page 13: Calls Actions

    After you answer the incoming call, the call becomes active. Hold a Call • You can place any active call on hold on VVX 450 Phone Procedure Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...

  • Page 14: Resume A Call

    You can choose a default transfer type to use for all calls on VVX 450 phone When you choose a default transfer type, the phone uses the selected transfer type for all calls. Consultative is the default transfer type. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

  • Page 15: Transfer A Call

    If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you can cancel the transfer before it is complete. Procedure  1. Select Cancel. The call is not transferred and becomes active. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...

  • Page 16: Managing Calls

    • Select End Call to end a call with a contact. You can end active calls only, so resume the held call first before ending it. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

  • Page 17: Reject Incoming Calls

    Do Not Disturb scrolls under the time display, and the DND icon does not display in the status bar. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...

  • Page 18: Call Forwarding

     2. If your phone has multiple lines, select a line.  3. From the Forwarding Type Select screen, select your forwarding type, and select Disable. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

  • Page 19: Audio Conference Calls

    Audio Conference Calls The VVX450 phone can manage a maximum of three active or held conference calls at a time.. However, you can have only one active conference call in progress with numerous other conference calls on hold. Initiate a Conference Call You can initiate a conference call with up to two contacts.

  • Page 20: End A Conference Call

    1. During a call, including a conference call, press the mute key  The other parties cannot hear you.  2. Press again to unmute the microphone. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

  • Page 21: Phone Actions

    If you have multiple lines on your phone, select the line that has the new message. From the Messages screen, select Connect and follow the prompts to access your messages. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...
  • Page 22 Enabling Wi-Fi functionality for the Polycom VVX450 By default, the Polycom VVX450 is configured to connect via a wired connection. To enable the Wi- Fi functionality a USB Wi-Fi dongle needs to be connected to the device and the Wi-Fi option needs to be enabled from within the menu.
  • Page 23 It’s important to note that when the device boots up, it will no longer be able to obtain an IP address via the wired connection (Both Wired and Wireless cannot run in parallel) Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...
  • Page 24 Upon pressing “Select” you will need to enter the appropriate security credentials for that particular Wi-Fi network. Once you have finished press the “More” option and then press “Connect” Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...
  • Page 25 The device will then join the chosen Wi-Fi network. A visual indicator is present at the top right corner of the display. Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential. Page...
  • Page 26 Feedback Name Nikki Potter Role Product Manager nikki.potter@gamma.co.uk 0333 006 5976 Horizon Polycom VVX450 Full User Guide © Gamma 2016. All rights reserved. Confidential Page...

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